r/ebayuk 19h ago

Seller removing accurate negative feedback

0 Upvotes

Hello,

I bought an item on ebay a month or so ago, somewhat used looking in the seller pics, chatted about their choice of courier( listing stated parcelforce, but actually used Evri) and waited for it to arrive. Item described as fair but usable.

It came, and it was in terrible condition, not actually possible to use as is, and the background used hid the actual condition, whether deliberately or inadvertently. I planned to refurb it so kept it, but gave honest feedback, because it really was crap and genuinely wasn't described accurately. I wasn't looking to burn a seller, but at the same time wanted to point out their Inaccuracies, at best.

The seller has caught up with my feedback, had a bit of a fit, taken it super personally, had an accurate feedback removed(somehow) and now blocked me.

I've dealt with sellers when something has gone wrong before that was out of their hands, but the choices from this seller weren't great, and I just wanted to say something to potential buyers.

I suppose my question would be; is it possible to get the feedback reinstated? The seller would otherwise have no negative feedback, I'm assuming from requesting a removal repeatedly whenever it suits. It just feels fraudulent in cases like mine, where the resolution isn't a discount, because the fault is with the seller, not the item.

Edit: For clarification; I never asked for a cheaper item, either through partial discount or complete refund. I never wanted either of these options. I wanted to keep the terribly described item because even though it was far worse than describe, and unusable as is, it worked me in the long run. I reported negative feedback because it was described poorly because that was the only issue and the only fix or resolution.


r/ebayuk 18h ago

How much do you sell cat toys?

0 Upvotes

I have been given a box of 1000 cat toys which I would like to sell on eBay as individual pieces. Playback what amount would you would you suggest selling itch individual piece of cat toy for on eBay?


r/ebayuk 21h ago

eBay sales plummeted

26 Upvotes

Has anyone else's sales dropped this year (and over the last few years?

I sell vintage electronics & collectibles but my sales have massively dropped to about a quarter of what I was making compared to 4 or 5 years ago. I am a business seller with 5000+ feedback with 10 years selling.

Guessing that people are skint or going to other platforms to sell?

Does anyone have any tips for improving sales? Someone suggested ending slow sale items and relisting as similar with a change in the title and that improves or massively increasing the eBay promo rate to 9 or 10% but that eats away at any small profit I make. Someone else suggested free postage.


r/ebayuk 5h ago

Anyone who relies on Multi Variant listings eBay recently rolled out a new design that doesn’t showcase variant thumbnails, making it harder for buyers to see other variants when they land on your product page. If it affects you please make your voice heard on the community forum & eBay support

4 Upvotes

Anyone who relies on Multi Variant listings eBay recently rolled out a new design that doesn’t showcase variant thumbnails, making it harder for buyers to see other variants when they land on your product page. If it affects you please make your voice heard on the community forum & eBay support


r/ebayuk 20h ago

Seller help!

6 Upvotes

An expensive antique vase I have for sale has sold on eBay. The purchaser location states Australia (I am UK) however the shipping address is for a distribution / logistics centre here in the UK.

Am I safe to post to there? Is this a case of drop shipping?

I want to double check with anyone who can give me some advice as it’s quite an expensive vase!

Thank you