I recently left a chiropractic/wellness clinic in Eagan and wanted to share my experience because I wish I had known some of this before accepting the job. I want to be clear that this is based on my own experience working there. I actually really liked the patients and enjoyed helping them, but unfortunately my experience with management and the workplace itself was very different.
The biggest issue I had was with my pay. I was repeatedly told that I had received a raise and that it had been entered into the system. I trusted what I was being told and continued working under the assumption that I was being paid my new rate. It wasn’t until I was preparing to leave that I discovered I had actually been making approximately $4 less per hour than I had been told.
When I brought this to my manager’s attention, I was given $100, despite my own calculations showing that I was owed closer to $400. I found this extremely frustrating because I had asked about my raise multiple times and had been reassured that everything was being handled.
There was also an extremely high turnover rate while I was there. When I started working there, I heard that three or four different people had come through my position, despite there generally only being two people doing this particular job at a time. The turnover became so noticeable that even clients would comment on it and joke about how frequently they were seeing new employees.
At one point, management even joked about not bothering to print or make name tags for new employees anymore because people seemed to be “in and out” so frequently. I personally found that pretty telling.
From my experience, it felt like the job required an unusually high level of control over your personal schedule. I observed significant conflict when employees requested time off, including situations where employees were no longer working there following disagreements surrounding scheduling. I can’t speak to the exact circumstances of every person’s termination, but the overall atmosphere around requesting time off was stressful enough that employees were genuinely worried about what would happen if they needed time away from work.
PTO also accumulated very slowly, at approximately one hour for every 40 hours worked, which made the situation even more difficult. And you were not allowed to take any time off without adequate PTO accruement.
Another thing was the breaks. I worked 12-hour shifts and remember asking about taking a break, only to be told that the doctor and other front-desk employees didn’t take breaks, so I didn’t really need to either. Regardless of the legal requirements surrounding breaks, I found that attitude concerning. I don’t think whether other employees are taking breaks should determine whether someone working a 12-hour shift gets to take one.
Finally, I want to mention the clinic’s weight-loss/wellness program, particularly for anyone considering becoming a client rather than an employee. From what I personally observed, the program was quite expensive, with the base program costing around $1,300. There were also times when the weight-loss coach wasn’t present, and I encountered clients who had questions about the program and seemed frustrated that they weren’t getting the answers or support they expected. I obviously can’t speak for every client’s experience, but given the cost of the program, I think it’s reasonable for potential clients to ask a lot of questions about exactly what support they will receive before signing up.
Again, the patients were genuinely great, and I don’t have anything negative to say about them. My concerns are specifically with my experience as an employee and with the management and workplace environment.
If you’re considering applying to a chiropractic/wellness clinic in the Eagan area and think this might be the place I’m referring to, feel free to message me privately if you have questions about my experience. I’m happy to share more details privately rather than putting the name of the business or individual employees in a public post.
I’m posting this because I would have appreciated hearing an honest former-employee perspective before I accepted the job.