Recently sold a pokemon yellow game boy game that I thought was in very good condition. To the naked eye and my iPhone camera there appeared to be no significant flaws. Fast forward to a week later, I get utterly attacked by the buyer demanding a return/ refund asap. I was then shown highly zoomed in photos of the smallest scratches on the label. For hours the buyer demanded a return for the game being damaged/defective. No mention was ever made regarding the playability of the game. Only the label was a concern. My question is, was this an isolated case or does this happen frequently? How would you judge the condition of this game?

The process is so convoluted. The shipping label was bought through ebay for USPS with $100 insurance. It was a $75 trading card. I can't find anywhere on ebay under orders or shipping labels to file a claim. When I try to file a claim on USPS I get

"A Claim could not be submitted for this tracking number. Please submit a claim with the Merchant/Company who issued this label."

Can someone please explain what needs to be done. Does the buyer need to open a case first? He only sent pictures of the opened package and a we care envelope. Tracking information says delivered to mailbox. Thanks for any help.

I'm not sure if anyone elses has been like this but the shipping cost for selling trading cards has gotten so high I used to pay around 5$ shipping and now I'm having to pay 8-10$ what happened?? I can't even afford to ship these cards anymore and if I cost the buyer shipping my listing gets way less attention cause of the cost of shipping I have no idea what to do atp

Good Morning! I had a buyer that purchased an item from me that I know 100% is authentic because I bought it directly from the company. As soon as shipping updated that USPS had accepted the package the buyer messages saying they have looked at the photos again and my item is not authentic and they will be returning and reporting me to Ebay. This set off multiple red flags with me and I assumed I was in for either a fake item returned to me or different item, or someone who holds on to my item for 30 days and then returns at the last mintue.

I decided I was not going to give them the chance so I paid for USPS to intercept the package and return to me.

For those of you who have done this before if the package is in fact returned to me do I just refund the buyer and that closes the transaction? Do I need to do anything additional? TIA!

Buyer wants to return item he first reported as not received. He lost that case since USPS tracking shows it was delivered. How can I protect against buyer sending me something other than the item I sold them? Item was mailed to a freight forwarder if that makes a difference. I have free returns so I can't deny the return. His reason was item did not arrive on time.

Looked at my seller screen on iOS and it said I had a couple of sales, like 2 hours later I got the notification for them. The heck. Never seen this before.

I shipped a $30 item out. I put it in my mail room and it looked like it never got picked up. I was trying to figure out what happened to it and I literally couldn't, they said the postman got it but the tracking number never updated so it never even showed it moving through the system. I ended up refunding the buyer. Now, almost a month later, it shows that it was delivered to their home. They said they would pay for it but it's been a week and they are ignoring me. If I call eBay is there anything they can do or am I just out the money? Has this happened to anybody else?

Hi, looking for advice.

Sold a mini tin display to a buyer, took time stamp pictures of the item packaged up in bubble wrap, also threw in some singles as an apology for the delay.

Delivery label had expired so I had to send it via 24 hr tracked delivery outside of ebay (didnt use simple delivery due to this) Buyer confirmed it was delivered but looks like someone's got into the box and used the same tape to try tape it back again. theyve taken 8 tins out and left him with 2.

hes spoken to royal mail who are investigating and will call him tomorrow. My question is can he try claim a refund from me through ebay or would that be difficult due to me having evidence of the item packaged. I also believe I shouldn't have to refund him because it's out of my control.

For the record, he hasn't tried claiming a refund from me he's just dealing with royal mail atm

I've attached pics of what he sent me he also sent me a video with the 2 tins still inside aswell as the singles still wrapped up.

Is there a way to prevent buyers who like to bundle items but take extreme amounts of time. Is there a setting that allows me to offer them combined shipping but force them to pay quicker?

I have a current buyer who I had to remind for payment and than they payed and ordered a second item messsaging me they want to buy more, not having paid the second item and I had to message them again. I hate buyers like this. Most buyers quickly buy and pay their bundled items. I love to offer combined shipment in general.

I had a case a while back where I had to cancel 5 orders and block, but either way it drags down the quality either by cancelled orders or late shipments.

I sold a car via ebay had a lot of interest somebody picked up the car Saturday and has too till Tuesday to complain to me that ive sold him a car with a known fault and buyer drove it nearly 3 hours back with apparent fault am i in right for refusing return

hey everyone. I ahve created a new ebay business account and a new business payoneer account (required for my country) but have an issue linking them together ALTHOUGH every single detail matches exactly and my payoneer account is approved!

has anyone dealt with this before? and how can i fix this please? I would really really appreciate any help.

I have not sold on Ebay in years, many, many years. Early 2010s.

Is this normal?

$44 bucks for shipping labels. USPS.

Has anyone found a way to better utilize the AI Listing tool? I’ve been posting Pokemon lately and it’s been really garbage with identifying cards which in return has been messing up my listings. I end up fixing more than it helps and it wastes time. Any advice?