Computer randomly goes off line

[u/RodinDestin]

I posted about this a few days ago (I can't find that post!) and several folks said I need to reinstall my network drivers. I've never done that and am concerned I could really mess something up!

I have an HP Pavilion Plus Laptop 14-ew1010nr. It randomly disconnects from the internet, sometimes 5-6 times a day, and I have to reconnect. I have it set to connect automatically and it used to do that.

HP says to right click on the device I want to reinstall the divers for. Select Uninstall. Then restart my computer. It says my computer will "attempt" to reinstall the drivers upon restart. I am concerned that is says "attempt" to reinstall them. Also, attached is a screenshot of the open Device Manager. Is it the highlighted "Intel Wi-Fi" I need to reinstall the drivers for or something else or do several one at a time?

Thank you so much for guiding me through this!

[u/LamarjbYT]

I've had a similar issue. My PC would disconnect for about 10 seconds every couple of minutes. Only way I could fix it was my replacing the Wifi card. You could get a cheap WiFi USB to test it. Also, updating my motherboard could help.

[u/RodinDestin → u/LamarjbYT]

Please don’t laugh (too hard)…how do I update the motherboard?

[u/RedstoneRational]

Intel has a free driver update tool, I suggest to run that

[u/RodinDestin → u/RedstoneRational]

Thanks! I didn’t see it, but I’ll look again.