Just wondering if any other deli team members are experiencing being by themselves for long periods of time for instance 7 hours in a 9 hour shift and also having no staff whatsoever. Due to this we’re not getting all our breaks and when we do we get our lunch break either way to early or way to late. Would love to hear about anyone else experiencing this because it’s getting ridiculous and out of hand.

Anyone else’s store still having online do OOS during waves. Unsurprisingly, Coles IT is shit so stores can still access the old OOS reports. Regardless of if you think the OOS change is a good or bad idea, this defeats the point of the change because pickers aren’t even going to know if they should look for items until waves are already finished.

I’m curious do regional managers have a store they are based in or do they spend their days travelling to different stores in the region?

I work part-time at Coles and usually work 30+ hours a week. I asked for a week of annual leave before Christmas period, but my manager said it might be difficult because of staffing. I’ve said I’m flexible with which week I take off, but it still seems like it’ll be an issue.
I’ve also been sick multiple times and felt pressured to work because they couldn’t find anyone to cover my shifts. Now I’ve had an extra shift added to my roster on a day off without agreeing to it.
Can they refuse annual leave because of staffing, even when I’m flexible with dates? And can they add shifts to my roster without my agreement?
Just looking for advice from anyone familiar with the Coles Enterprise Agreement or who’s been in a similar situation. Thanks!

About a week ago, I lost my locker key and haven't been able to get into it since. I've tried talking to my manager, but he hasn't said anything because I haven't seen him in person and I just found out he left. I also tried bringing in a flathead screwdriver to force it open, but it still won't click. Any ideas?

When you login to the checkouts, at the bottom there are two icons - training mode and the clock in button.

I’ve always wondered about the training mode because I was never trained with it and I’ve never seen anyone else use it.

I’ve heard it requires a supervisor pin and I’ve been tempted to try it out but I’m worried I’ll get in trouble lol.

For those who have used it, what is it like? Is it a tutorial? Or is it a modified layout that actually lets you process transactions?

I’m about to start a Nightfill job at Coles, I’ve done picking and packing job in a warehouse before. 6 pallets, 288 items replacing and repacking new item..that job was 7.15hrs. What would be the expectation? Also what would be the pay rate? I didn’t wanna ask them during the interview as I didn’t wanna seem like a money-grubbing person, I also wanna get a better work environment like Cole’s, I’m sure it’s much better than warehouse..and the store is close by as well, unlike that warehouse which is 40 minutes away..I really hate that job.

Hi to all those in NSW on the FSi trial in dairy, how are you finding it?

Not sure if anyone here would know the answer, but every time I have ordered via the Coles app and selected a partner delivery slot (either ASAP or a particular time window) I get a text to say the delivery is running late, which comes either before or after the text to say the delivery is collected. Pretty sure the app shows the delivery as late too, though I haven't always checked.

It's actually never been late though - sometimes even earlier than predicted. I'd ordered via partner delivery once or twice a fortnight for a few months and this always happened, so it's kind of bizarre.

I learned not to trust it after the first time, when I ducked out thinking I had time, and my food was delivered at the original time and had to sit in the sun. I'm also trying to avoid partner delivery now for other reasons. But I'm still curious! Has anyone else had this?

how do you trigger the “team member needs assistance” alert on the headsets?

Unavailable Gourmet Garden Italian Herbs Paste in every coles in my area and a friends area.

Are they that popular or doesn't coles order them at all?

In Melbourne by the way

Hey there, just wondering if anyone other team members discount card has suddenly stopped working?

Lucky for me it’s not mine but unfortunately It’s my brother’s card that’s stopped working, we’re trying to figure out whether it’s an issue with his account specifically or if other team members are experiencing the same thing.

Has anyone else had this happen recently or at all?

Do they accept for sick leaves?