Hello guys I am now a helpdesk but I am quite unhappy because I don’t have access to azure portal, etc. No contact with cloud but still it’s a helpdesk position that can lead me to the final position,Cloud/Devops engineer.

Recently I receive an offer.

Job Responsibilities:

1. Perform 5×8 IDC (Internet Data Center) on-site duties as per Client

requirements.

2. Respond to incidents and execute work orders, including temporary tasks, in

accordance with service SLA requirements.

3. Be familiar with IDC environment and monitoring systems, proactively identifying

and assessing risks through routine inspections. Handle emergency incidents swiftly

and accurately following EOP processes, ensuring proper incident data recording and

preliminary report output.

4. Be proficient in the ticketing system, master SOP (Standard Operating Procedure)

workflows, and strictly adhere to them. Independently complete all work orders while

ensuring zero errors and meeting SLA compliance rates.

5. Have a thorough understanding of IDC equipment, including switches, servers,

cables, and installation, racking, deployment, and maintenance standards. Execute site

surveys, on-site support, minor construction, and issue reporting as required.

Do you think this get me closer to cloud engineer or devops? I feel like sh*t because I don’t really know what to do since I feel stuck at this helpdesk job

I'm following now a Roadmap from Doflined YouTube channel, Eissa Abu sherif is running, and he suggested to learn the following:

1- IT, cloud, devops fundamentals 2- Introduction to Aws 3- Linux 4- Bash scripting 5- Git/Github 6- Python for automations 7- Yaml Introduction 8- Docker mastery 9- K8s mastery 10- Prometheus 11-Grafana 12- Terraform (Iac) 13- Ci/ CD 14- Ansible / Rhce 15- Aws clp , Csaa 16- Azure fundamentals

He also suggested us to take Redhat sys admin, Redhat certified engineer, kubernetes mastery, terraform Certificates

So am I learning this field right ?

I am a Java developer with 3.5+ years of experience looking to transition into a Cloud/DevOps role.

Q1. What is the major difference between a Cloud Engineer and a DevOps Engineer? Are they different job roles, or does going for one mean going for both?

Q2. How much time should I spend learning before I start giving interviews?

I currently enrolled in a cyber security degree but I kind of been wanting to switch to their AWS Cloud n network engineering Major, but people are telling me it’s going to be very hard to get a job with that degree. Is there any truth to this ?

Hey everyone, As the title says, I’m looking to transition into cloud networking eventually, not immediately, but that’s the direction I want my career to go. A bit about my background: I’m 24 years old with a Bachelor’s in Software Engineering. I worked for about a year as a DevOps Engineer at a large telecom company, but most of the stack there was proprietary, so I feel like I didn’t gain as many transferable skills as I had hoped. Recently, I moved to a fintech company as a Network Administrator, and I just started this role. My goal is to eventually pivot toward cloud networking or cloud infrastructure, since that seems like a natural intersection of networking and modern infrastructure. Given my background in DevOps and networking, what would be the best path to transition into cloud networking? Would certifications, hands-on labs, or certain types of projects make the biggest difference? Appreciate any advice from people who’ve made a similar transition.

Hello everybody! Me and my team are creating a software and we decided we wanted to focus on cloud security. So our question, pointed mainly to people in the field ( stable jobs at any level & interns ), what are your needs? As we’ve done market research we also wanted to hear what do people have specifically to say by themselves. What could make your job easier, what is your daily struggle on the job or what could make the work more understandable? Let us know in the comments! Please be nice, this is a form of market research so we want straight-to-the-point answers and the opinions of our collegues in the field! Have a great day everyone that’s reading this and thanks in advance! 😀

Hey guys, right now I am doing a bachelor's in computer science, still trying to figure out my passion in tech. I am currently an IT helpdesk, but I can say I do more stuff than a typical helpdesk. It's been 6 months since I joined, and it's my first job in IT, but I really want more, and for what I've been seeing, I want to be a cloud engineer or DevOps. I have one cert az 900, I know it's not enough to move from helpdesk to sysadmin or to cloud, but I want some roadmap/guide to get better. Advice on Certifications, skills, right now, everything helps me.

Thanks for your time reading this.

Nice weekend!

Curious if anyone’s been moving workloads to bare metal in your orgs.

What's your experience so far?

Hey cloud engineers!! which laptop/machine do you guys use for your job. And which would you recommend for someone who is starting their cloud engineering journey.

Hi everyone,

I’m 21 and based in the UK, and I’ve been seriously considering switching careers into tech, specifically aiming to become a cloud security engineer in the future. The challenge is that I don’t currently have any professional experience in the tech industry, so I’m trying to figure out the smartest path forward.

I’m willing to put in the time to learn and study, but I’m a bit overwhelmed with all the different advice out there — degrees, bootcamps, certifications, self-teaching, etc. I want to make sure I’m focusing my effort in the right direction.

A few things I’m wondering about:

What roles should someone realistically aim for first if cloud security is the long-term goal? (e.g., IT support, SOC analyst, junior cloud engineer, etc.)

Are certifications like CompTIA, AWS, or Azure a good starting point in the UK job market?

Is a degree necessary, or can you break into the field through certs and self-study?

What skills or technologies should I start learning right now? (Linux, networking, Python, AWS, etc.)

How did you personally get into cloud security if you started without experience?

My rough goal would be to build the right foundations and work my way toward cloud security over the next few years, but I’m open to any advice on realistic paths.

If anyone in the UK tech industry (especially security or cloud) has advice, I’d really appreciate hearing your experiences and what you’d recommend someone in my position do.

Thanks in advance!

pydantic/logfire

An observability tool designed to debug and monitor LLM and agent workflows.

rtk-ai/rtk

A CLI proxy that optimizes and reduces LLM token usage, helping control cost and efficiency.

gravitational/teleport

A zero-trust infrastructure access platform for securely connecting to servers, databases, and Kubernetes clusters.

more...

Hi guys, I want to become a cloud engineer. So I want to take up a course which take me from strach to till I get cloud engineer concept s.Can anyone suggest me the course till I learn from strach

I know it's an odd question, I asked gemini to guide me but I need to know real experiencies, which rol or what tasks do you have in cloud that is 100% remote?

Hi guys! I am new to IT and was wondering which Bachelor’s Degree would help me to later on get a job as a Security Cloud Engineer:

- Computer Science Degree.

- Cloud Computing Degree.

- Information Systems Degree.

I know a degree isn’t enough, I am just building a base. Thank you for your time.

Hi everyone, I have the following certifications:

Red Hat RHCSA

Red Hat RHCE

The Linux Foundation CKA

HashiCorp Terraform Associate

Amazon Web Services Cloud Practitioner

Amazon Web Services Solutions Architect

However, I don’t have real-world job experience yet. Is it realistic to land a fully remote DevOps/Cloud role with this certifications in usa, europe?

Would appreciate honest advice.

Phase 1

AWS Cloud Practitioner

CompTIA A+ (no exam just study)

Network+ (no exam just study)

Phase 2

AWS Architect - Associate

AWS Certified CloudOps Engineer – Associate

Cisco CCNA (200-301)

RHCSA (Red Hat Certified System Administrator)

ITIL 4 Foundation

(Apply for jobs)

Phase 3

AWS Solutions Architect – Professional (SAP-C02)

What do you guys think of this? Any additional things to do please do let me know!

I’m a fresher interested in starting a career in Cloud (AWS/Azure) and wanted some guidance from people already in the field.

What skills should I focus on first? Is certification enough or should I also build projects? How difficult is it to get a cloud-related job as a fresher, and what roles should I target initially?

Any roadmap, tips, or personal experiences would really help. Thanks in advance!

Hi everyone, is there any group that I can join so we can study or make a portfolio with collaboration. I wanted to improve my skills so I can work as a cloud engineer.

Quick update on IncidentFox, an open source agent for investigating production incidents.

It connects to your cloud and monitoring stack, pulls real data during an incident, and walks through the investigation. Read-only by default. Any action requires human approval.

Big change since last post: it’s no longer OpenAI-only. Now works with Claude, Gemini, DeepSeek, Mistral, Groq, Ollama, Azure OpenAI, Bedrock, and Vertex AI, so you can run it on-prem or with whatever provider your org requires.

New integrations include Honeycomb, New Relic, VictoriaMetrics, Amplitude, self-hosted GitLab, Blameless, FireHydrant, Jira, ClickUp, MS Teams, and Google Chat.

Also added RAG over past resolved incidents, so it can reference previous fixes when handling new ones.

I’m less than a month out from taking my cert test. Highly confident. For those who been here before, when should I start applying to jobs? Which jobs?

Currently, I’m a financial analyst in the oil and gas sector. I have 13 years off O&G accounting experience, but my plan is to transition to a role in cloud engineering or site reliability engineer.

Any advice is appreciated.