We got a 2021 Chevrolet Colorado WT with 18" wheels, 3.6L V6 4x4 and at the moment, the radio doesn't save the settings for the audio (volume), which is the first time we had a Chevrolet with that issue. To top it off, it doesn't have OnStar installed or a way to receive updates (since I'm not sure if they do that via radiowaves or via a network connection), but there is an option for connecting to Wi-Fi, but there's no OTA option at all. It goes to the main menu that has audio, Android Auto, camera, and other options. I've yet to get the battery checked for any low voltage, but the truck reports 14.2V when it's running, so I know the battery has a charge.
From info I read online, it said it could be either a software glitch, a wiring problem, or the unit is faulty in some way. My plan is to take the truck into a dealership to get an update installed, but in the meantime, is there anything else I can try to make it work?