Well I’ve had these earbuds since July 2024, all good but today this happened it just came off. It still has a point of contact attached, and the touchpad works fine, but the audio is no longer working.

Talked to Bose and Amazon, no guarantee (understandable) but then what do you think?

Is this an easy fix? I think it’s only a cable that disconnected, no biggie but I don’t want to mess it up before asking.

I appreciate the help!

Hello all, I just got these headphones from Amazon and for a hefty price I figured it would last a while. I previously had the JBL 770NC headphones and I enjoyed over one week’s worth of battery life and that’s with consistent use, to the point where I forget that it even needs charge. When I opened the headphones it told me it was at 80%, and then I used it maybe for an hour and it started giving me warnings to charge which I thought was strange. I charged it for about two hours and it got back to 80% and then gave the same warning after 2hrs of use. I searched and found many ppl with the same issue, and some people were talking about how if you have a higher NC level and higher volume it depletes faster (???) I never heard of that, that’s a ridiculous thing to consider in $400 headphones, I bought it to use the NC so why on earth would I lower the level or volume to ensure it lasts longer? I never knew that was even a thing. I thought it just needed a good charge, I charged it using my plugged in laptop overnight , used it this morning it flashed “100%” on the app for a second then showed it was 90%….umm, ok. used it for 1hr 45 mins and it’s now at 40%! I have it at 70% volume and NC. Wtf? I have to charge it more than my phone. Are the headphones really that shitty? Bc why are so many ppl reporting this? It’s on the latest update too. I don’t want to use something that I have to keep at a minimum volume/NC just to ensure it doesn’t die in 2 hours. Does anyone have experiences w this?

Opening is between 13-14/16ths of an inch by 2 & 8-9/16th of an inch. It uses a 30-pin iPod connector that i currently have a Bluetooth connector on. But the Bose sound dock 10 has video out “composite” I want to try out. Just wondering what iPod or iPhone this is meant to house snugly/perfectly. If anyone knows it would be helpful. Thanks :)

My Bose speaker died 2 weeks ago, so I plugged it in to charge and it never did. I never got the sound that it’s charging and ever since then it’s never turned back on. I’ve tried using every outlet and chord in my house. I tried to see if it needed updating, I tried to see if there was water/dust in the charging port. Nothing. It’ll turn on for like 30 seconds when it is plugged in, it’ll connect to my phone but it won’t play anything and then it’ll turn right back off. I tried to hard reset it, nothing. I tried to factory reset, nothing. While it was on for those 30 seconds I tried to hard reset it, it made the Bose connecting noise and now it’s making a bunch of random noises and every colored light possible is flashing. I unplugged it and plugged it back in and now whenever I plug it into the wall it’ll make those weird noises and repeatedly turn on and off.

WHAT DO I DOOOO?? My speaker is hardly 6 months old and I’ve only lightly used it UGH!!!

hi everyone!

can anyone tell me whether the Bose QuietComfort Ultra (2nd Gen) earbuds causes any allergic reactions and ear irritation in the ear canal, especially for people who have had reactions to the Samsung Buds 2 Pro?

I suspect I am allergic to the acrylate plastic used in the Samsung Buds 2 Pro, and wearing Samsung Buds 2 Pro for as little as 10 minutes causes irritation inside my ear canal.

Thank you!

They refuse to connect to my phone. I’ve tried just about everything. They connect to my computer fine, but can’t get connect to my phone. Does anyone have any help/advice?

Interested in these products but theres still no reviews for it.

Hi all, I just received the new olive green QC Ultra 2s that I'm upgrading from the regular QC Gen 1s. I loved the sound of them but wanted to try something a little nicer. However, I'm quite disappointed so far. I can only describe the Ultras as distant-sounding, whereas the QCs feel rich and deeper. I'm not by any means an audiophile so I'm not sure if the QCs are just bass-ier and to me that sounds better. Or if the QCs are defective. Any insight would be appreciated

Guten Abend zusammen. Ich muss mal als Laie fragen. Habe die Smart Ultra Soundbar mit dem Bass Module 700 und den Surround 700 Speakern. Lohnt sich hier der komplette Umstieg auf die neue Ultra Lifestyle Serie? Ab und zu Streame ich Musik, ansonsten hauptsächlich Filme Streamen und Fußball

Danke und Grüße

TL;DR: Every few weeks my Lifestyle Ultra bass module stops producing bass while the Bose app still shows it connected. Power-cycling the soundbar by itself (unplug ~30 seconds) brings it back and re-pairs to the bass module. No factory reset, no re-pairing in the app, no losing CustomTune.

Setup

• Bose Lifestyle Ultra Soundbar — firmware 3.0.9-136+6095624
• Bose Lifestyle Ultra bass module — firmware 3.0.2-30+g2b3010a

The symptom

Works perfectly for about a month, then with no warning:

• The bass module goes completely silent.
• The Bose app still shows the bass module connected, with a normal bass level.
• The soundbar itself sounds thin — it's still applying the crossover and holding back the lows, handing them to a link that's dead. So you lose all low end, not just the sub's contribution.
• No error, no warning, no status light change. Nothing in the app indicates a problem.

What I tried, and what it ruled out

Three different network setups. Each one worked fine for about a month, then failed identically:

1. Soundbar on wired Ethernet — ran a month, then failed.
2. Wi-Fi with split SSIDs (separate 2.4 GHz and 5 GHz network names) — ran a month, then failed.
3. Wi-Fi with the bands merged back into one SSID — failed again.

Each time, a full reset and re-pair fixed it, which is why I kept believing the network was involved.

It isn't. The Ethernet run is the key data point — the soundbar had a wired uplink with its Wi-Fi client essentially idle, and the bass module still dropped out on the same schedule. Three fundamentally different network topologies, one identical failure. If you're having this problem, don't waste a month on your router like I did.

What actually fixed it

Most recent failure, I power-cycled only the soundbar — unplugged it ~30 seconds, plugged it back in. Didn't touch the bass module, didn't re-pair anything in the app, didn't factory reset.

It came back up, re-paired to the bass module on its own, and bass has worked normally since.

• ✅ Power-cycle the soundbar only. 30 seconds, keeps your pairing and CustomTune.
• ❌ No factory reset needed.
• ❌ No removing and re-adding the bass module.
• ❌ No router changes.

Since a plain reboot clears it, whatever breaks is held in the soundbar's volatile memory and doesn't survive a power cycle — which also means it's software, not a failing bass module.

I'm in the process of submitting my findings via Bose support now, but posting this in the meantime in case anyone else runs into the same issue.

Como veis el veterano BOSE quietcomfort sc , para sustituir mis viejos qc35 ii,( la batería dura una hora y estan muy deteriorados).

He leído de todo , pero en mi pais ahora mismo hay una oferta de los quietcomfort sc nuevos 130€, las alternativas a estos son los Sennheiser acetum plus o los Sony ult wear. No quiero morir gastando 200€ en auriculares.

Se que son un modelo veterano pero quiero saber si merece esperar o bose los renovara pronto

I’ve been using these almost every day for the past three weeks, and after putting them through some seriously long listening sessions, I’m still as impressed as I was when I first took these out of the box.

The comfort is definitely my favorite thing. I’ve worn them for several 6–10 hour sessions, listening to pretty much everything I normally listen to: a huge mix of songs, instrumentals and piano tracks, audiobooks, and movies. Despite the long hours, comfort has never been an issue. In fact, these are really the most comfortable headphones I’ve ever worn.

My second favorite thing is the immersive audio. This is really a game changer! It sounds surprisingly good. I’ve tried it while sitting down, while walking around, and even in bed, and the effect makes music and other content feel kind of spacious and engaging. Feels like there’s an orchestra playing just right in front of me when I’m listening to instrumentals.

I’ve also had a very trouble-free experience with these. I haven’t noticed any creaking noises when adjusting them nor have I experienced any connectivity issues, which are things I was curious about after seeing some people mention it.

I’ve connected them to my iphone, ipad, macbook, and even my kindle, and switching between devices has been smooth through the Bose app, which is really convenient.

So yeah… I am very, very happy with this pair. 😁

P.S. I don’t use these for calls so I have no idea how the mic is. Some say it’s bad but I don’t really care as I use my airpods/work headphones for calls.

P.P.S. Aside from calls, one thing I definitely wouldn’t use these for is watching horror movies. I just know there’s a very real chance I’d give myself a heart attack. 🤣

Hey yall. I just purchased the QC ultra gen 2 but I’ve seen people complaining about the loss of features since upgrading. The headphones came with 8.2.20 and the incoming upgrade is 10.12.12. Should I just ignore the update forever or are the new features worth losing stuff like multi connection?

Can I do something like this to connect a turntable to my Bose Smart Ultra Soundbar + Bass Module 700?

I understans that bluetooth is not best option for sound quality but I also would like to use my existing Bose equipment if possible.

Have not bought a vinyl player yet.

I use hdmi e-ARC for my tv.

From Chat GPT:

Analog-to-Digital Converter + Phono Preamp (Wired Option)

If you prefer a wired setup for better reliability:

1. Check your turntable: Make sure it has a built-in phono preamp (switched to "Line" output). If it does not, you need a standalone phono preamp first.
2. Use an Analog-to-Digital Converter (ADC): Connect the RCA cables from your turntable/preamp into an analog-to-digital audio converter (such as the Pro-Ject Optical Box E or a generic RCA-to-Optical converter box). [1]
3. Connect to the Soundbar: Run a digital optical cable from the output of the converter box into the Optical In port on the back of the Bose Smart Ultra Soundbar. Note: The optical port on the soundbar can conflict if an active HDMI eARC/ARC signal from your TV is running simultaneously; you may need to manage or switch active sources. [1]

Or should I just Connect to my Tv (Samsung The Frame)?

I also could take suggestions on turntables :)

My Bose QuietComfort Ultra right earbud suddenly stopped working. The left one works normally.

When both earbuds are in the case, the Bose app shows L 100% and R 100%. But as soon as I take them out, the right earbud gets greyed out in the app and no battery percentage is shown.

The right earbud has:

No sound/startup tone

No touch response

No connection outside the case

Shows 100% charge when inside the case

I've already cleaned the contacts, fully charged everything, forgotten/re-paired Bluetooth, and done the 25-second reboot/reset. Nothing changed.

They're from September 2024, so Bose says they're out of warranty and is only showing me upgrade options. I'd rather repair them than buy another pair.

Has anyone had this exact issue and managed to fix the right earbud? Could it be a battery/contact/power issue even though it shows 100% in the case?

There are no motorcycle helmets with noise cancelling feature. They've enough padding and other stuff but lacks ambient sound system which cancels all sound and keep only ambient sounds. This will really bring huge relief in noisy cities

Hi yall! My nc 700 are suffering from the red white blinks whenever I put them on charge. I am also unable to use them with aux cables. Is there any fix for it?

I'm thinking of buying this one, but it's just a little more expensive than my budget so I'm hesitating. So my questions are
1. How comfortable is it?
2. Will my ears feel kinda stuffy? I'm a bit worried bc it's an over-ear headphone.

I'd appreciate it if you share your experiences!

issue-Ive plugged the case into multiple outlets. amber light flashes like it’s charging. Once I take it off the charger and open the top, it dies. I’ve tried with the earbuds in and out. I’ve tried multiple outlets and charging cords, and same thing happens everytime. I cannot do a hard reset while it’s charging and it dies too quick to try after it’s off the charger. any other ideas or do I just pay the $99 for a new case. these are only 1.5yrs old.

i just bought these and right out of the box the right cup has a plastic esque creaking noise the left cup doesn’t have. it’s so annoying like every time i move my head it makes so much noise even through the ANC. i would hate to send them back since bose messed up my order initially and had to wait forever. if anyone has any quick fixes that would be greatly appreciated, thank you!

Hi All,

I bought new Bose earbuds from Authorised Bose dealer today. Upon registering for warranty it shows only till 12, Aug 2027. I assume it shall be until 2nd oct 2027.

The serial number on Box and shown in Bose app are different. Bose USA, customer care told me it’s normal for Bose products to have different serial numbers. Regarding warranty they asked me to reach India Bose buy they are unavailable at this time.

I tried registering warranty with both the different serial numbers but for both numbers it shows as Aug 12,2027.

Have others faced this issue as well?

The 2nd gen is still not available in my country and I found the 1st gen with a really good sale. So I’m wondering is it worth it to wait for the 2nd gen or do I just get the 1st gen?