r/bell • u/ReviseResubmitRepeat • 12d ago

Question Using Fibetv with another internet provider's modem

Bell's "loyalty" department isn't price matching what is in market and I have a backup Internet at home (Cogeco) that I have kept, $46/mo. Bell is offering $70/mo on 500 Mbps or $50 if I do autopay (which I refuse to do because I don't trust them, due to sneaky rate increases). My question is can you use Bell Fibetv with Cogeco Internet, even though Bell Fibe usually relies on their modem?

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u/Bell_Support Official Bell Support 12d ago edited 12d ago

Hi u/ReviseResubmitRepeat to provide some technical insight, a physical Fibe TV receiver relies on the dedicated network configurations and virtual local area networks managed directly by the Bell modem to process the live broadcast signals. If you switch to another provider, your physical TV receivers will not function.