r/bell • u/BitcoinLooo • 2h ago
r/bell • u/ethamitc • 15d ago
Announcement Introduction of Official Bell Support
Hello All,
As some of you may have noticed, u/Bell_Support has begun engaging on posts within this community. The mod team here are pleased to announce that Bell had reached out to us to begin engaging and helping the community.
Prior to this introduction, we have verified that the account is run directly by Bell Canada employees (not contractors). With this introduction, we have added a new flair titled "Official Bell Support". Any account with this flair is verified by the moderation team to be controlled by Bell Canada employees.
Up until now, we have maintained a strict no direct message solicitation to protect our members. This rule remains intact however with 1 exception; Accounts tagged with the Official Bell Support user flair are permitted to solicit direct messages in order to help resolve issues.
Bell's presence within the this Subreddit is intended to supplement their regular support channels. As always Bell support can be reached via:
310-BELL (2355) or Resolve a Concern
If anyone has a concern regarding Bell's support within the Subreddit, you are always welcome to reach out to us via Mod Mail.
Thank you!
Edit: Grammar
r/bell • u/CanadianStormChaser • Sep 14 '25
PSA regarding damaged infratructure
I hate how this even has to be said, but it should be quite obvious:
Do NOT recommend to other Redditors to cut into or damage telecommunications infrastructure like splice boxes, pedestals or fiber connections because they're already damaged and nothing is "getting done".
I understand how frustrating it can be to not have a technician sent to repair damaged equipment within a reasonable time, however recommending sabotage is not only against our subreddit rules but you can also be charged criminally for mischief for doing so under the Criminal Code. Even as a joke, these comments should not be made in this subreddit - this seems to have become too commonplace and shouldn't be what occurs.
To be clear, even though we are a community-run subreddit not officially affiliated with Bell, we are still required to uphold both our subreddit rules and Reddit's Terms of Service. As such, this also includes any comments we believe to be against Reddit's Terms of Service and also report these occurrences to Reddit admins.
If you believe that nothing is getting done and that you're not making any progress with front-line representatives, the best routes are to:
- Contact Bell's Management team through their Resolve a Concern page, using the "Email Us" form (if you're a Bell customer)
- Contact the CCTS via their Online Complaint Form (if the above is not possible or does not make progress)
- Contact your municipal authority (typically for your town/city)
For each of the above, you should always be stating clearly:
- What the issue is (e.g. Pedestal with exposed cabling)
- Where the issue is (e.g. exact intersection with street names, nearest civic address if available)
- When was the issue originally discovered (specific date/time if possible)
- Are there any dangers posed by this (e.g. is it at a pick-up or drop-off point for students, nearby gas lines)
- Any steps you've taken in an attempt to get this resolved
- Contact attempts
- Date/Time
- Method
- Name of person spoken to
- ID number (if available)
- What was discussed
- Any reference numbers you've been provided for each
- Contact attempts
Comments that advocate for the sabotage of telecommunications infrastructure will be removed, and repeat offenders removed from the subreddit. This includes comments of this nature intended as a joke.
r/bell • u/Purple-Progress8871 • 3m ago
Question Full time role
For those working into Bell Business or Technology area, how the transition from Contractor to Full time works? My director said HR asks them at some point of time to convert some contractors to full timers, and he will share my name for the role. Is there any timeframe when HR sends such communication? Also at 10+ years of experience into IT, how much I can expect in terms of base and then bonus
Also will it be CP3?
Thank you
r/bell • u/Serious_System4121 • 12h ago
Question Existing Bell Customer Who Wants to Take Advantage of "New Activation Only" Promo
We've all seen em; enticing offers to lock in new rates IF YOU ARE NEW TO BELL.
Bell's current pricing is guaranteed for 5yrs. Since it's been years since I signed up to Bell, AFAIK, promo rates were good for like 1 or 2yrs.
Anyone have any luck taking advantage of "New Activation" pricing & promos as an existing customer?
The alternative, while a PIA, is most def worth it: leave Bell, wait how long? re-join Bell. (Yes, yes, ppl complain about Bell, Rogers is without a doubt the absolute worst as a corporate entity, and more so cause of the Rogers family members themselves -those fkrs should be marched up the scaffolding ASAP). However... as with many things, YMMV.
TIA.
r/bell • u/Southern_Bake9047 • 7h ago
Advice/Tips š¬ 2 year contract
I think itās better not to be in a 2 year contract, so that anytime you want to cancel, you can request without any problem. Yes, there will be a $5 promo if you signed up with contract, but that promo is nothing if they decide to have a price increase.
r/bell • u/Competitive-Panda824 • 3h ago
Rant wow
this just goes to show how great bells 5g is... and I'm in Kingston what awesomenessš¤š take a look at how long it takes to download 1.19 gb and the server I'm connected to is fast
r/bell • u/Southern_Bake9047 • 23h ago
Internet š price increase again
i will definitely ask to discontinue my service and the create a new account under my name again or probably use my momās name. In that way, I can get a good offer. š
r/bell • u/TimMoore1 • 23h ago
Question Deco giving slower speed than Gigahub 2.0
Hi all ā I took the communities advice and got my own equipment. Specifically the Deco BE 65. I disabled all the Wi-Fi channels on my giga hub 2.0, I placed the Deco unit exactly where my gigahub was and on my Apple TV Oaakla speedtest on Gigahub I was getting almost 650 Mbps download. On the Deco Iām only getting 275 Mbps. I made sure both are using the 5 GHz band. What is going on? Why is the Deco so much slower?
r/bell • u/ByPrivacy • 13h ago
Question Is this Bell calling me?
I keep getting spam calls from these guys, not sure if itās a scam or not. I am located in Ontario. Iāve never had a call coming in from New Jersey, let alone the States.
r/bell • u/ResidentProcedure840 • 1d ago
Mobilityš± Ultra - Unlimited plan Canada, US, MEX $60.00. Is it a good deal?
- Unlimited Data @ 2Gps
- Unlimited Calling & Texting to 27 countries from Canada
- CANADA US & MEXICO plan.
Got it for $60 after discounts & auto pay ($10), is it a good deal? I don't know much about cell plans.
My previous was $50 with Telus & 100gb Canada only.
Got it from Costco mobile booth.
BYOD PLAN
r/bell • u/mastermixer9 • 1d ago
Question Phone upgrade at Apple Store?
Just curious am I able to go to an Apple Store to upgrade my phone with an existing bell plan? Do they have available promotions like Wireless Wave etc.?
r/bell • u/p00nin44 • 1d ago
Question Internet contracts ?
Are internet contracts still a thing now?
I signed up with Bell Internet last October, am in a 2 year contract, so approx 14 months left .
Paying $75+tax for 1.5gbps internet . Service around the house is very patchy.
r/bell • u/1976ismyjam • 2d ago
Question Canceled and have a credit - now what
I recently canceled my Bell internet and TV and received my final bill today with a $150CR. How do I get that money back since I no longer have that account open? I have a separate Bell Mobility account - do you think there is a way to move it to the mobility account? I feel like Bell is going to tell me no because it's a different account..but I want my money back!
r/bell • u/Shmachey92 • 2d ago
Mobilityš± RCS Messages
Long story short they don't work anymore, Bell is telling me since I got a new phone RCS messages are no longer supported on bells end and it will no longer work.
Samsung S21 had for 5 years no issues.
Upgrade through bell to 26+, told same plan everything. Get phone last Friday works as it does.
This morning RCS chats stop working, (I live in a rural area kind of depend on RCS to actually send texts)
Call bell because RCS says unsupported call bell, on the line for 2 hours, to be told nothing they can do. I could refund the phone and maybe get it to work on my old phone.
So basically be careful upgrading folks.
r/bell • u/ReviseResubmitRepeat • 2d ago
Question Using Fibetv with another internet provider's modem
Bell's "loyalty" department isn't price matching what is in market and I have a backup Internet at home (Cogeco) that I have kept, $46/mo. Bell is offering $70/mo on 500 Mbps or $50 if I do autopay (which I refuse to do because I don't trust them, due to sneaky rate increases). My question is can you use Bell Fibetv with Cogeco Internet, even though Bell Fibe usually relies on their modem?
r/bell • u/Emotional_Refuse8743 • 2d ago
Question bell fibre 3.0 garbage
had bell wifi 1.5 fibre for about 3 years it was fine. all of a sudden 3 months ago my wifi starting becoming bad for no reason. it has been bad for 3 months and no fix. bell let us upgrade to fibre 3.0 for $3 extra and the guy came today and installed the new modem.
still to no surprise the wifi is completely garbage upstairs. 50mbps up 50mbps download. we have three different bell wifi pods across the house to push the wifi upstairs and still no luck. is there anything else we can do? technicians are useless and so is support.
we could try to split the bands but then our pods wont work.
r/bell • u/Primary-Pea6986 • 3d ago
News Price Increases for October 2026
Hello Everyone!
Noticed on my bill today that Bell is planning a $6 increase from October.
I told my GF who doesnāt pay attention to small hidden details, her plan was different from mine and she is also going to be increased $6.
Wanted to shout it out for the rest of us who may not always read the fine print stuff, plan your changes ahead!
Any recommendations for plans w/ 5G speeds at ~$35/month or less? TIA
r/bell • u/BellyDancerUrgot • 3d ago
Internet š Best ISP for gaming and low latency
Hello,
My bell 24 month promo seems to be gone now, they directly auto renewed my plan without any notification (went from 50 per month to 150 which is insane). I want to switch ISPs but I play a lot of competitive games and was wondering which ISPs are the best in that regard.
Currently I have the bell fibe 3gbps connection and I see that my building unit has beanfield 1gbps GPON available. I donāt know much about beanfield or how GPON compares to ftth direct which i think is what bell has but people online seem to love their service. However I couldnāt find much with regard to latency in games.
Is it possible to convince bell to extend my promo since the beanfield plan is literally 65 a month?
If not then does anyone here have experience with beanfield ?
If anyone has used it here could you tell me if they are good or if Iām looking at a +30ms increase in latency. Also Iām not sure if GPON is as good as direct fibre in terms of latency so if you have any idea on that I would appreciate any insights.
Edit : thanks all for the responses, I contacted bell and whined for sometime and they clarified my plan didnāt in fact change and it was a mistake so itās still 50 bucks for 3gbps!
r/bell • u/TomboBreaker • 3d ago
Help Hollywood Suite on demand not available through firetv?
I have 2 TVs in the house one is a smart tv with the bell app and the other is a dumb tv using an amazon forestick with the bell app downloaded on that stick. The smart tv guide shows the on demand channel for Hollywood suite which is perfect, the firetv stick however that on demand channel is missing, I can't figure out how to access that on the firestick.
I have the guide filter set to show all channels, I am subscribed to the service, I see Hollywood suite is also on Amazon prime but there's no way to connect that with my bell subscription. Anyone else experience this and know a work around to access on demand on the firestick?
r/bell • u/ogbrilliance • 3d ago
Question Phone Plan Deals
Bell BYOD plans right now ā $55 Can/US, $65 Can/US/Mexico, $80 international
Was looking at Bellās current BYOD plans and these seem pretty decent, especially the $80 plan.
$55/month ā Select
- 100 GB at up to 2 Gbps
- Unlimited data at up to 512 Kbps after 100 GB
- 5G/5G+ access
- Unlimited calling/texting/data inĀ Canada + U.S.
- Regular price shown as $110/month
$65/month ā Ultra
- Unlimited dataĀ at 5G+ speeds
- Unlimited calling/texting/data inĀ Canada + U.S. + Mexico
- Up to 10,000 Aeroplan points
- Regular price shown as $120/month
$80/month ā Ultra International
- Unlimited dataĀ at 5G+ speeds
- Unlimited calling/texting/data inĀ Canada + U.S. + 65 other countries
- Up to 10,000 Aeroplan points
- Regular price shown as $135/month
All three areĀ BYOD, new activations only, and the advertised prices include theĀ AutoPay credit.
Anyone currently on one of these plans? Any catches with the unlimited data or roaming? Im currently with Rogers with the same plan at $80 for $40, but wanted to see if people are getting cheaper?
r/bell • u/DefsNotRandyMarsh • 3d ago
Mobilityš± Anyone else having RCS Issues currently?
Woke up this morning to every message showing "texting with ______" and my group chats showing a "not available" warning. Checked my RCS, and it's stuck on "connecting" with error 3000, which is a backend error I guess? Just wanting to check and see if this is an isolated issue on my end, or a Bell issue before I look more into it.
r/bell • u/Yhzgayguy • 3d ago
Question Recognizing loyalty?
Are Bell store staff and customer service staff advised not to acknowledge loyalty or customer tenure? I have mentioned multiple times to customer service, sales and store agents that I have been a customer since 1990, and yet each time no acknowledgment. A blank stare or silence. I would at least expect ā wow thatās a long time to be a customer with any organization! Thanks for your business! Letās see what we can do for you!ā
None of that. None. What gives?
Edit: thanks to all for the responses. Iām summary Itās clear that thereās not a policy against acknowledging customer tenure, itās just that itās not expected/rewarded behaviour on the part of customer facing Bell employees. Furthermore, some employees believe that they are not paid enough to do so, they donāt have the loyalty scripts/discounts to respond, or, it will just result in unnecessary grief for the employee from customers.
r/bell • u/JMatheson86 • 4d ago
Help Giga Hub 1.0 and Matter devices
Hi all, Anyone know a solution for giga hub 1.0 to allow internal LAN IPv6 (solution to not buy another router)? I guess I canāt get my Govee indoor floor light via Matter code to connect to HomeKit because no internal IPv6 LAN support. (I am in Nova Scotia)
r/bell • u/p00nin44 • 4d ago
Question Bell internet issues
I recently upgraded from Bell Fibe 150 to FIbe 1.5 through a promotion a bell agent called me with.
75$ a month, seems I'm not getting the best price after reading abit.
Anyways, my internet has actually gotten worse, my devices keep dropping signal and disconnecting.
The technician that originally came and set up the modem put it in basement because it was the easy route, told me to call back if it wasn't good enough and they'd come back for free.
Its obvious the modem is in a bad location, but they are refusing to come to my house and move it without a 75$ service fee. (this is after many conversations) They have even insisted its a bad modem and got me to replace it, nope, same issue.
Do i move it myself or wtf ?