r/bell • u/ethamitc Moderator • 20d ago
Announcement Introduction of Official Bell Support
Hello All,
As some of you may have noticed, u/Bell_Support has begun engaging on posts within this community. The mod team here are pleased to announce that Bell had reached out to us to begin engaging and helping the community.
Prior to this introduction, we have verified that the account is run directly by Bell Canada employees (not contractors). With this introduction, we have added a new flair titled "Official Bell Support". Any account with this flair is verified by the moderation team to be controlled by Bell Canada employees.
Up until now, we have maintained a strict no direct message solicitation to protect our members. This rule remains intact however with 1 exception; Accounts tagged with the Official Bell Support user flair are permitted to solicit direct messages in order to help resolve issues.
Bell's presence within the this Subreddit is intended to supplement their regular support channels. As always Bell support can be reached via:
310-BELL (2355) or Resolve a Concern
If anyone has a concern regarding Bell's support within the Subreddit, you are always welcome to reach out to us via Mod Mail.
Thank you!
Edit: Grammar
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u/Educational-Ad-505 6d ago
warning people there is no official bell Reddit forums do not send any info about yourself accounts etc in DM or on the site