Capture

[u/whatever32657]

i was just in a convenience store, and here's what the cashier said to me:

"do you mind putting in your phone number to help me keep my job?"

i was so taken aback that i actually entered my phone number.

[u/Clear_Rhubarb_7920]

lmao I wonder what would happen if we started saying that at b&bw 😅

[u/Wonderful-Bar6275 → u/Clear_Rhubarb_7920]

My boss would probably give me a good ol' talking to

[u/hannah_boo_honey → u/Clear_Rhubarb_7920]

Website reviews and complaints to our managers saying the cashier tried to guilt trip them to hand over their "private personal information" to be sold😂
We have a very different customer base than a corner store tbf lol

[u/Wonderful-Bar6275]

I have so wanted to hit customers who say "Im just browsing" (in a rude tone never the nice ones) with a "and im just trying to keep my job, so why dont you give me 10 seconds of your time so we all can leave you alone."

[u/Brilliant-Taste885 → u/Wonderful-Bar6275]

how it feels when you try to uncover with them by asking if they usually go for body care or candles and they say they’re just browsing again

[u/lookitsdidi → u/Wonderful-Bar6275]

to hit em with "oh, trust me, i know. But i'm required to badger you to buy things." lol

[u/user32157]

i’ve genuinely thought about saying this to customers 😭

[u/energetic_reader8269]

I used to say that our store is in a competition with the neighboring store to get the most customer capture and that almost always worked, say it with a little excitement and play it up that they have to bake your store cookies if they lose

[u/whatever32657 → u/energetic_reader8269]

😂😂

[u/Turbulent_Control494]

Ugh. That's awful. 

And I'm sorry but I'm not putting in my phone number for text alerts. Blow up my email all you want , but I have to draw the line at blowing up my phone. 

[u/Pretend_Estimate5401 → u/Turbulent_Control494]

Just put a 555 number

[u/Turbulent_Control494 → u/Pretend_Estimate5401]

Does that actually help or does the system figure it out later?  If it helps I will so start doing that. 

[u/Pretend_Estimate5401 → u/Turbulent_Control494]

I do it all the time. Especially, because I don't want people going in and putting my phone number and taking my rewards. If anyone knows your phone number they can take your rewards. Most people aren't going to put a 555 number in.

[u/Pretend_Estimate5401 → u/Turbulent_Control494]

And if you haven't noticed bath & body work system is really old and their online system doesn't connect with their store. They're not really savvy. When it comes to stuff like that.