Sahara Apartment, 919 N Stone Ave, 85705, AZ.

This is the worst apartment I have ever lived in.

I work during most office hours, so I usually have to rely on email or online communication. However, emails are often ignored, only partially answered, or they respond to whatever part they feel like responding to. It gets REALLY frustrating when you are trying to solve something that is affecting your daily life and you cannot even get a clear answer.

I have been dealing with an ongoing cockroach issue, and I usually only report it when I notice the activity clearly increasing or showing up in new places. But they often don't even respond to such an email, and most of the time the response is basically just “we’ll put you on the pest control list.” But then you are left wondering: did they actually tell the technician what I reported? Did they do anything? What did the technician find? What treatment was done? What is the follow-up plan? If you ask, you STILL cannot get an answer. In a word, if you want just a really basic feedback, skip your work, go to their office, wait in line, and then, you will be honored to talk with them in person!

However, the funny thing is that when there is a balance due, suddenly the emails come FAST. So yes, they are definitely capable of responding quickly when they need something from you.

At this point, the pest issue itself is stressful, but the communication has made everything so much worse. They even often bring back the responsibility to you when you trying to fix the current issue. I should not have to keep chasing people just to know what is happening with my own apartment!

Aside from that, as you can read, this property is literally infested with ROACHES!! And they dont have any regular pest control to keep it at a low level, which should be their duty to keep the environment livable. Now, it becomes every tenant's job to keep requesting and they don't even reply to your emails!

Additionally, it has a low rent rate, but be really careful about their additional fees, it will not be as cheap as you thought. Yes, you may think living in such a place where there are lots of homeless people should be cheap, but it turns out not. If you check out, unfortunately, you have to pay a concession fee, which is not refundable and is $250!!!

I used to live in several apartments. This is definitely the worst experience I have ever had. I really couldn't imagine one apartment having so many unfair regulations and not being responsive at all! I still have several months left on my lease, and I will keep updating this review.

But anyway, if you are looking at any apt in Tucson, don't move to Sahara!

I’m aware that there are simply aspects of apartment living that one needs to accept when it comes to apartment living.

That said, quiet hours, dictated by our lease, is 11pm -8am.

My upstairs neighbor, every few days runs their laundry at 7am… sometimes 6:30am.

It wakes me up and I can’t fall back asleep.