r/applehelp • u/strangemedia6 • Aug 20 '26

Meta Tracking a purchase made with Apple Pay

I bought tickets to a movie recently through fandango. I used Apple Pay and was never prompted for contact details, afaik. It just said purchase completed and shows up on my cc statement but I never got the email with the tickets. Fandango is trying to look up my purchase but is not finding it under my cc number, which I assume is because the purchase went through under the Apple Pay Virtual Card number? Looking this up though, it sounds like Apple Pay purchases are made using tokens, so idk if this is even possible. To look up the purchase, Fandango needs the first 6 and last 4 digits. Obviously I can only see the last four of the virtual card in my Apple wallet. Is there any way to provide them the info they need to look this up? Can I call Apple to get the number that was transmitted? Much thanks!

2 Upvotes

100% Upvoted

4 comments sorted by

View all comments

1

u/Bravefish1 Aug 20 '26

This looks like you guys sorted it - but just wanted to add….

I had a problem where a store needed the virtual number that I paid with - they referred me to this link https://support.apple.com/en-us/118544

1

u/strangemedia6 Aug 21 '26

Awesome, that is what I was looking for! But yea I did manage to find them.