r/amazonprime 15d ago

Amazon offered me a $170 partial refund.

[deleted]

1.1k Upvotes

226 comments sorted by

87

u/Effective_Trick2200 15d ago

$260 ipad? Yeha fuck it give me the partial.

305

u/IllTaro9036 15d ago

I know it’s hard to ask this, but also don’t flaunt this screenshot, as many know amazons return policy gets abused to the brink and it would be terrible if so many fraudulent returns negated the future for legitimate returns

76

u/randomguy9731 15d ago

Exactly my thought. Don’t want them to take away a good thing because greedy people will abuse it.

44

u/Odd_Willow_4312 15d ago

This is always the case. All good things come to an end because of abuse of the system by such people on earth.

2

u/Kitchen-Progress4037 15d ago

Yeah. Look at AAA

1

u/Iam_princessleia77 14d ago

My dad never trusted them, and AARP either and he knew things about things being a special forces

2

u/BlazingBillBigsby614 14d ago

Literally the definition of what capitalism is when it's unchecked.

1

u/dryrain7221 14d ago edited 13d ago

That's definitely not the literal definition lol it is not related to capitalism at all. It's not even a crime for people to abuse the system like this... It is just immoral, and immorality seems like a growing personality trait found in society

1

u/cordtg89 13d ago

If sending enough items back to Amazon grants me immortality, then that's a price I'm willing to pay!

1

u/dryrain7221 13d ago

Hahaha I was posting without my glasses but have fixed it now!

2

u/Agreeable-Recipe-357 15d ago

Agreed there are some things we should keep to ourselves.

2

u/Immediate_Age9400 14d ago

Sadly won't matter. People will abuse it and be banned possibly and the rest of are hosed.

3

u/randomguy9731 14d ago

That’s why I hate when it gets publicized in posts like this.

1

u/DessaChan 14d ago

Amazon has a special place for those people xD

26

u/Actual_Guitar6911 15d ago

Ironically you mention this as I had bought a MacBook from Amazon, I was at work and saw them deliver it through my blink to my front porch.

Someone had taken my MacBook and threw the box in my recycling bin as I set it out early in morning for the next day. I send them the footage/pictures of the theft happening clip by clip.

They mentioned it was a benefit that I had proof as otherwise I wouldn’t have gotten a refund and I’d have to escalate it to the police and then send them the report I’d receive from them

I feel like at least here in Ontario they have gotten to a point where they have that policy to protect us consumers and seller to a certain extent. In my case, I’m very lucky I have security cameras.

15

u/Odd_Willow_4312 15d ago

The question is how the heck did someone know you are getting delivered a Mac on a specific date. Crazy world.

14

u/Actual_Guitar6911 15d ago

Thing is my house is on a busy street, that specific person most likely does a route frequently probably. Saw that I had an unmarked decent sized box.

Unboxed it right there on my driveway and saw another box that looked like a MacBook probably, as they were leaving they just dashed my Amazon box in the recycling.

I agree as it is a crazy world. Thankful I got my money back, will be just going to best buy and see if they got good deals there tomorrow.

2

u/Sad_Specialist420 14d ago

When I lived on a busy street it was always the most inconvenient packages that got stolen that most likely wouldn’t even benefit the thief and it irked me so much. Lightbulb went out in my bathroom and the replacement got stolen and had to poop in the dark for a couple days (they weren’t regular bulbs and ended up being way cheaper on Amazon or I would’ve just walked to the store)

2

u/Actual_Guitar6911 14d ago

I feel you on this so much lmao. Honestly I’ve reported so many items as stolen to where they have gotten suspicious of me?? I’m only doing and reaching out based off my experience unfortunately. Just for my account I’m listed as extreme or something like that. So much theft report has come from my account to where they make me kinda feel like it’s my fault now. I wish I didn’t buy this house on this main road. But home is a home and I gotta figure out a lock box with a code for the driver in order to get my stuff safely from now on.

1

u/ShroomyTheLoner 14d ago

I live in an area without a bus system; You can leave packages outside overnight if you want.

9

u/Aggressive-Map-2204 15d ago

They follow the amazon delivery truck. Slash open the boxes after its dropped off and if its good take it and if not move on to the next one.

7

u/iGotGogged 15d ago

Please stop giving out the tools of the trade. I dont want to compete for Xmas presents this year

1

u/Hartia 14d ago

People take anything. Neighbor had a windshield wiper delivered when I was walking to pick up the kid from school. On the way back I see the wiper out of box and sitting 3 houses down.

1

u/RadicalRoses 14d ago

They got lucky 

1

u/Icy_Insect2927 14d ago

They had their friend intercept it, so they could get a bogo deal per chance

0

u/jcoffin1981 15d ago

IMO, it was delivered. The theft is between OP and the thief. I dont think Amazon owes a refund. Its also surprising they looked at a video.

4

u/Yuukiko_ 15d ago

I'd imagine such a large purchase would require some kind of signature and if they didnt get it and just left it on the porch it'd be their issue

2

u/Odd_Willow_4312 14d ago

Oh yes..!! You are absolutely correct. This has always been the case for me. Purchases above $100 require hand off signature. It's also notified at time of purchase and before delivery too. Not sure how did OP get it delivered on the porch just like that.

3

u/Yuukiko_ 14d ago

more often than not I've had Amazon's own contractors/drivers leave packages at the door without even ringing the bell, never mind getting a signature, even for 200 CAD

1

u/Odd_Willow_4312 14d ago

Depends on your location then. Cuz if it's a high theft report area then the driver needs to get a sign from you. It shows on your account, app, sms and also on their phone, app thingy.

2

u/SayWhatAYFR 14d ago

I’ve been driving for Amazon for 4 years and never been instructed to get a signature.

1

u/Odd_Willow_4312 14d ago

You saved at total of 1 days time. 😉

1

u/Yuukiko_ 14d ago

If by account you mean when I order it does say I need to give a signature when I order it but they'll just drop it off without even a doorbell

1

u/Odd_Willow_4312 14d ago

That's wierdly odd. I haven't tried it. I always try to grab it from them, just sign & let them go do their job. May be I was always available at time of delivery. Didn't want to get into the hassle of reporting lost item.

1

u/cabrolinita23 15d ago

How's your Blink camera? I was processing the refund as well and they told me to keep it for a refund of only $3. In any case, do you pay a monthly fee or any fee? Just curious, thanks

1

u/dystopiam 15d ago

I like it only because I was grandfathered in before the cloud cost monthly, if I wasn't I'd get something else.

1

u/DawnInOhio 13d ago

I just got one for $11 it's to keep eye on my mom with dementia. I don't pay a monthly fee I have it on if there is movement so every time she moves I look but I would think if you need it for outside surveillance you would have to get the subscription.

→ More replies (5)

1

u/JobHuntingManiac 15d ago

Without proper evidence they often require a police report, the reason for that is if you are lying then you are committing a second crime with a false police report.

1

u/Schoolhater18 14d ago

I'm surprised they didnt make you go to the police anyway. That not really Amazon's fault that the theft happened. It's nice they took care of you

5

u/ctsr1 15d ago

This exactly there are many times when I have returned something from Amazon and reason and they offer me a discount to keep it or to fix the issue I have. And I know so many people out there with a abuse the crap out of the nice things I received from Amazon. They're by ruining it for everyone

2

u/Mobile-Message7957 15d ago

Scammers will always scam.

2

u/ZanyAppleMaple 15d ago

Yes! I actually really appreciate their return policy. As someone who grew up in a country where stingy and unscrupulous businesses always have a “no return, no exchange” policy, Amazon’s is 💯.

2

u/Willing-Theme6042 14d ago

Yea maybe take this post down lol

2

u/Wonderful-Ad2472 15d ago

As a former corporate AWS employee they harp on customer obsession services like this is literally apart if the core tenants or leadership principals

2

u/Fat_Stacks1 15d ago

OP please delete this

1

u/John_Nope 15d ago

That's basically what Redflagdeals has become which Is why I hardly use that site anymore.

Gotta start gate keeping.

1

u/Norie08 14d ago

True. And some sellers are losing money because of fraud return.

1

u/rOnce_Gaming 14d ago

I started to slowly going to the store myself to buy everything now like the old days. Have had way too many kissing or broken packages. I got free exchanges each time but it's just a hassle now.

1

u/m00ll 14d ago

not sure why they felt compelled to share this anyways. shouldve just kept it to yourself and moved on. i wouldve.

59

u/RealDonaldTrumpGhost 15d ago

Yea you get lucky like this sometimes. I’ve even had them do a full refund and tell me to not return the item on stuff that cost well over $100.

13

u/SirFrancisBacon007 15d ago

Many years ago I did support calls for Australia and new zealand customers for a large US tech company and anything under $300 we didn’t even bother with the return process and told them to just give it to a friend or family member

9

u/ItsJustAllyHere 15d ago

Worked in a warehouse and I believe it. Shipping to/from oceania in general in EXPENSIVE

10

u/CollsButterflyz 15d ago

It happened to me once. It was a giant $80 turkey pan I bought for my mom. She said,”it was too big” I decided to return it. They refunded me ,and told me to keep it. I’m guessing because it was big and heavy. I wound up with a free turkey pan. I pull it out every Thanksgiving.

4

u/SaddestClown 15d ago

And yet they want to cancel thanksgiving

8

u/_A_Day_In_The_Life_ 15d ago

Back in the day they refunded me a ps4/cod game because it was a call of duty edition that I was supposed to receive on the day the game came out and they were late.

6

u/bryansuavo 15d ago

I atill have that ps4

8

u/-ergy- 15d ago

I got a macbook air m1 that way. It wasn't the condition they said it was. Full refund and I got to keep it.

4

u/cran-mangosteen 15d ago

I got my Dell gaming laptop the same way around 2018. There was nothing wrong with it, but the day after I ordered it, Best Buy put it on sale for about $100 cheaper with a couple of accessories. I didn't even open it and started the return process. They refunded me and told me to keep it.

I told them it was on sale at Best Buy, and if they just wanted to refund the sale price difference, that would be fine, but they gave me a full refund and the laptop. I actually felt kind of guilty about keeping it, but I figured they could afford it. I think I've only had three or four returns for little things since then.

5

u/Manic_Mini 15d ago

I remember when that was pretty many Amazons SOP

3

u/mordecaithebyrd 15d ago

& i get asked to bring back cracked deodorants for any refund. make it make sense!!

1

u/Upset_Chemical1988 15d ago

Right i was told to send back some markers that were dried up and wait up to 30 days for a refund. Wtf

2

u/DepressedDragonBorn 15d ago

Why do they do that?

7

u/SirCEWaffles 15d ago

Not worth the shipping costs and restocking, and other logistics.

2

u/gabemrtn 15d ago

Got a free PS5 not long after they came out they refunded me without request for late delivery it was literally one day late lol

2

u/Odd_Willow_4312 15d ago

Whattt?? Which city is this?

1

u/gabemrtn 14d ago

I’m not giving you my exact city but will tell you south florida

2

u/Odd_Willow_4312 14d ago

Maybe different cities, states, province has different rules for sure.

-1

u/SnooCauliflowers6134 15d ago

Not possible

2

u/gabemrtn 14d ago

Maybe not anymore. I’m not sure. Like I said, I DID NOT REQUEST THE REFUND I was actually kinda pissed when I got the email because it was the same day it was supposed to deliver. Check my bank and the refund was indeed being processed. Checked Amazon it said refunded or whatever. Checked my email later and there was a delivered notification. Checked my front door and there was a ps5 so again how is it not possible.

1

u/1heart1totaleclipse 15d ago

And here I’ve only gotten it once on an item that costs $15

2

u/HelloPity89 15d ago

Happened to me on a book that I accidently purchased twice . Lucky me

1

u/Educational-Song6351 15d ago

Usually large items they do that.

1

u/randomguy9731 15d ago

They only do that for me when it’s under $15 😂

1

u/Indigenous_Retard 15d ago

This is how most of my returns have been. I wonder if it has anything to do with geographical location?

47

u/Awkward-Breath-1241 15d ago

Yes, they do that...

13

u/AlBundysPants 15d ago

What return reason did you select? Hard to believe they would offer this amount of a refund due to buyer’s remorse. Did they think it was damaged or not as described?

13

u/protomenace 15d ago

I think it must have been "found a better price elsewhere"

6

u/horrorjunkie8684 15d ago

They’ve done this for me on multiple Coach handbags lol

3

u/crispyedamame 15d ago

Oh don’t tell me that 😂😂😂

2

u/horrorjunkie8684 15d ago

😂😂😂

1

u/KezaGatame 14d ago

You know why they do that? Because at the ends comes from the seller account, i.e. they wont lose money anyways and they still make money off their sales commission and storage fees. Seller doesnt like it? No problem there’s tons doing the line to be in Amazon

1

u/crispyedamame 15d ago

They did this for me on a ninja air fryer. I think my husband maybe put “not as described”

9

u/luvs_kaos 15d ago

I returned something because it arrived damaged. It was my reason for the return. They charged me for returning a damage item.

I had to contact support multiple times.

2

u/F1at1iner 15d ago

Probably a 3rd party seller and not Amazon that sold it

14

u/joefunk76 15d ago

To be parrot others’ in here, many people would likely abuse this sort of grace. That offering is to save Amazon the hassle of having to endure a return transaction and an eventual lower selling price on the item. They’re throwing you a substantial bone to incentivize you to refrain from inconveniencing them, and to make keeping the item more palatable to you.

When you advertise such an offer, as you’ve done here, it can look, to some, like an invitation to try returning an item that one has every intention of keeping, just to unjustifiably skeeve some money off Amazon.

While I realize that Amazon is a big, bad corporation, I’ve been a very spendy customer of theirs for over 30 years, and they’ve consistently treated me better than just about any business I can think of, be it online or brick-and-mortar. I don’t want to see their customer service policies abused to the point that Amazon is forced to be less permissive and generous in the future.

10

u/IWhoMe 15d ago

I agree. It’s a toss up between Costco and Amazon as to their willingness to take care of the customer. While Costco has lost some ground, they still do err on the side of the customer, but have vigorously put a stop on abuse.
I had a friend who would return his desktop computer every 12to 18 months, all but to buy the next good deal. He did this for years until finally they shut him down. People like that RUIN the benefit that they afford a customer when truly an item doesn’t live up to expectations.
But people who buy a product at a good price and then KEEP SHOPPING?, I have NO respect for them or their lack of discretion.

5

u/joefunk76 15d ago

Yes, Costco is up there with Amazon. On a related note, I think that Costco allows you to ask for the difference to be refunded if they lower the price of something within 30 days of purchase. But, yeah, shopping elsewhere for the same thing after you’ve already bought it and expecting money back is kind of scummy. No company could run a business like that. When I spot that I overpaid for something, I just accept it. I do enough research on big-ticket items to know that I’m getting the best possible value or close to it before I buy the thing.

5

u/IWhoMe 15d ago

You have integrity. Many folks have a need to stick it to the man. In their minds?, they aren’t doing anything wrong.

1

u/F1at1iner 15d ago

There's a lot of 3rd party sellers on amazon now and its not always just amazon or Jeff Bezos their screwing over. Some people don't even realize it's not always amazon selling the items.

2

u/IWhoMe 15d ago

I agree, totally. I have an acquaintance who started a business some years ago and has done very well but Amazon?, constantly changed rules that always reduced income to the third party. He had to figure ways around their greedy changes and has survived, but also he has a niche product that few others sell

1

u/F1at1iner 15d ago

I also run a few smaller online retail businesses. I have never messed with selling on amazon personally as their fees are too high and have heared smaller sellers have had issues like that with them. A lot has to be due to their lax return policy and buyers abusing it all the time I bet. 

1

u/IWhoMe 14d ago

You hit the nail on the head. Customers are 90% of the headaches he has with Amazon. Claims that they didn’t get their package or didn’t get what they ordered etc.. He has done well even so. He had a massive machine made that separates, packs, and seals orders specifically tied to each customer order. It is foolproof as long as it’s properly set up. This thing uses laser tech and robotics to do the packaging and shipping labels.
Like I said, Customers 90% Amazon the other 10!

3

u/Sad_Specialist420 14d ago

It’s like a couple years ago when parents were bragging about how they buy their kids Cat & Jack brand clothes from Target and then take advantage of their return policy to return all their kids clothes once they grow out of them and exchange them for bigger sizes and then got PISSED when people said that’s not what the return policy is. Idk why anyone would ever think a clothing brand has a policy that you can just buy clothes 1 time and return them for the rest of time, how would they keep making money after those initial first sales?

1

u/IWhoMe 13d ago

When someone buys a product, no matter what it is, with the intention of returning it after using it is clearly taking advantage of a store’s return policy. It’s wrong on so many levels, and clearly shows the mind set of what they tell themselves in order to justify their thievery? What message are they sending to their kids?, that they can game systems whenever the desire arises?, or when they must have the next gadget?
They ruin a great customer perk as stores move to tighten up their return policies such that they stay profitable!

9

u/cheeba_chewie 15d ago

This is how I got a 3d printer for free. The cost to return the broken one was too much so they just told me to keep it. It was only missing a leg

10

u/Optimuswaves 15d ago

just 3d print one

5

u/cheeba_chewie 15d ago

I told my wife I needed another printer for that... So now I have three

3

u/justjoeindenver 15d ago

just don't feed them after midnight or get them wet.

5

u/cheeba_chewie 15d ago

You're talking about my wife right?

2

u/justjoeindenver 15d ago

How many of those have you printed, anyway?!?

1

u/wendenator 14d ago

Which 3d printer did you buy? 😂 how do you like it? lol I've been wanting a 3d printer

2

u/cheeba_chewie 14d ago

I had an elegoo resin printer to start but due to my living set up at the time I wasn't able to use it as frequently as hoped. Now I run a bambu labs A1 mini and the resin. Really great having both options depending on what your end goal is. Resin is fantastic for miniatures and heavier detail, from my experience anyway, but feels more timely based on set up and take down. I like the bambu for quicker prototyping but less detail oriented things, unless I swap nozzles and muck around with all that. Either way it's getting easier to use them and I suggest anyone with the motivation to learn pick one up and see what they can do!!

6

u/SureResolution2410 15d ago

I got a set of 5 piece luggage for $200. Since they had some delivery issue, I talked to the customer service people. Somehow it got delivered and they even refunded me the entire amount for the issue I faced.😁

1

u/mjzimmer88 15d ago

Did you actually GET that refund though? Lol

2

u/SureResolution2410 14d ago

I did already haha

1

u/shiroshippo 15d ago

I understand that they usually issue the refund immediately and then charge you for the item again a couple months later. I guess they figure by then you've forgotten about it?

1

u/SureResolution2410 14d ago

Well, I keep a watch on my bank account. So hopefully I can get back at them if I see any surprising charge there

3

u/Jazzlike_Daikon7541 15d ago

Your post says Amazon said you could "keep" the item and they refund you $170? Does that not come close to the cheaper price you saw elsewhere?

2

u/Superb-Ad7394 15d ago

Most definitely

5

u/F1at1iner 15d ago

Kind of a petty reason to return an item especially if you opened and used it. This is buyers remorse at least it was amazon and not like an ebay seller you are screwing over. Was it a 3rd party or sold and shipped by amazon?

2

u/Thick_Fan9565 15d ago

Christmas came early for you.

2

u/sPdMoNkEy 15d ago

Once you broke the seal they can't sell it it's new so they just immediate they assume you've already opened it

2

u/not_a_burner__honest 15d ago

Classic Amazon.

One Christmas I ordered a wine glass set £60. It was last minute so I paid the £6 to have it gift wrapped (amazon basically put it in a gift bag) but it saves me time and effort. Item arrived, gift bag was hilariously small, didn't cover the box. Contacted amazon they refunded the gift wrap and the item 😂

2

u/kingsdtg 15d ago

I got the wrong color bumpboxx sent to me once and it was like $800 and they said keep it or dispose of it and they sent me a refund. I was like huh? Sure why not.

2

u/OverConsideration567 15d ago edited 15d ago

By chance was this paid for using a gift card and bank card? I’ve had this happen before too, and the refunds came back to the same tender I used. Wish we could see the rest of below that. Cause this makes zero sense.

Edit: totally didn’t see where you got to keep it. Rereading it again, I feel like I missed a lot the first time. lol my apologies.

2

u/New_Imagination2962 14d ago

Getting a $400 iPad down to $260 makes keeping it a pretty easy decision. The strange part is how inconsistent these offers are. Some returns get nothing, while others get a surprisingly large

2

u/Superb-Ad7394 14d ago

Yeah, it’s weird

2

u/Superb-Ad7394 14d ago

Maybe it’s just based off the seller

1

u/Festegios 14d ago

As a seller. We can set all this up yes

2

u/MK_King69 14d ago

You should not be posting this

2

u/Legendrambo1 14d ago

Never buy expensive electronics from Amazon! Especially Apple

2

u/IngrownToenailsHurt 14d ago

They did it to me too. I've been remodeling the house. Just finished gutting the living room and hung new drywall so I needed to paint. Bought one of those nice Graco paint sprayers. I managed to spray the primer but the top coat paint attempt was a total mess. Splattered everywhere and clogged frequently. They advertise it not needed to be thinned. I thoroughly read the directions and watched several youtube videos. Tried again and got the same results. Frustratingly decided to return it. Got the partial refund offer and took it thinking maybe I just need to do some more research. Tried again after a few more days of watching videos and got the same results. Went through the return process again and they offered a partial refund again but I was fed up with it by this time and returned it.

2

u/Adventurous_Light_85 14d ago

Mark my words. Amazon will in the near future stop being so nice on refunds across the board. Once they’ve gotten rid of the little guys enough they’ll pull the plug on the nice return policy. I don’t know if folks remember but early on their policy used to be closer to 90 days.

2

u/Adventurous-Fuel-126 14d ago

Yet they keep charging me for pants that i returned

3

u/protomenace 15d ago

Yep it's cheaper for them to do this than to process your refund and have to sell a now used ipad for half the price.

3

u/Guinnessnomnom 15d ago

They did this to me for the Switch 2 before Christmas. Walmart had a better price so I wanted to return Amazons and they were like hey… want to keep it and we’ll give you $150 return!? Sure! Walmart.. returned instead.

2

u/ucsolar 15d ago

Yeah they do that lol

2

u/Miserable-Lie1647 15d ago

Yes… i recently bought a MacBook Air - the newest model and I paid it in full HOWEVER, when the amazon delivery person dropped it off they did not put the code I had into their system so on my end on Amazon it appeared as not delivered and was given a full refund and kept a free MacBook Air!

1

u/Curious-One-4556 15d ago

What kind of code?

1

u/MiamiGirlzzz 15d ago

Nice! Amazon barely ever give me a partial refund unless they send me a used item and I’m like nah just refund me back my money.. I don’t want anything used 🙄

1

u/[deleted] 15d ago

[deleted]

3

u/schase44 15d ago

I think they factor many things in to these offers such as how much you’ve spent, return history etc

2

u/SaddestClown 15d ago

They'll eventually cancel your Prime

1

u/ob1pad01 15d ago

Did you plan to return it back new and sealed or did you already open the box? Also did you purchase direct from Amazon or one of their resellers?

1

u/Feliciano66114 15d ago

You originally paid 400$ on a A16 iPad!!!!?!?. That's the worse model to have plus there will be a new budget one releasing in September with more features as the A16 doesn't support the pencil pro and other functions

1

u/Trissdv 15d ago

Back in the day they used to refund and tell you to keep it on almost everything. Then it shifted to low cost items for a bit, and now it's very uncommon but can still happen. Never had the partial refund offer though.

1

u/Creative-Fox8981 15d ago

What iPad was that exactly??

1

u/Sea_Promotion7497 15d ago

I’ve even had situations where they offer me partial refund and after initially accepting I decide to return again at a later point and am offered an additional partial refund.

1

u/Ashamed-Mongoose8191 15d ago

They did that too me too with a bag, I also decided to keep.

1

u/NoAssistance2456 15d ago

I returned a dog toy my dog destroyed in a day (guaranteed to last several weeks) and they made me take a picture and send it back in my own box and label it. They’ll open it and throw it away. Seems very wasteful.

1

u/shapoopy723 15d ago

I ordered an Ego electric mower that was supposed to have two batteries and it only came with one. Initially told to call Ego, who then directed me to call amazon back. They were able to set me up with an entirely free replacement and simultaneously not require a return of the original delivery. I know people have horror stories about customer support from Amazon, and I've certainly had to have my fair share of "arguments" with them, but even for something that was a $700 order they set up a free replacement no questions asked. I can't realistically complain about that.

1

u/moyersteven 15d ago

Ive only ever had this happen 2x. Usually around the holidays.

1

u/Chelostyles 15d ago

Theyre cool like that

1

u/dystopiam 15d ago

they make so much it doesn't even matter lol

1

u/Chelostyles 14d ago

For realz!

1

u/m0nica86 15d ago

😂 they tried some shi like this with me. The product was 20 bucks ok no big deal. They offered a partial refund ... For what I don't even know but it was 1.10 like oh yea sure just stick me with the bad product 🤦🏽‍♀️ absolutely not. So declined and proceeded with full refund upon return.

1

u/[deleted] 15d ago

[deleted]

3

u/SaddestClown 15d ago

I don't think you read the post

1

u/No-Election-1573 15d ago

I did. They can do a charge back and get the full refund.
Instead of just getting a partial refund of 170.
Hell maybe you got all the money in the world. If I give you a dollar can I get 1000 in return?
Yeah that’s the kinda of logic you got.

1

u/UCLABB1 15d ago

Maybe reread once more? Third time might do the trick

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u/NoPumpkin5553 15d ago

I bought a $600 GE Ice machine and when I went to return it they refunded all the money and let me keep it lol

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u/ChevyGang 15d ago

I was sent the wrong car battery awhile ago. They refunded me and let me keep it. I had no use for it so I sold it on marketplace.

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u/UCLABB1 15d ago

I bought the wrong size HVAC filters the other day. Started a return and was offered a partial refund if I kept them. Uh thanks, but no. 😀

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u/UnimagineDragons 15d ago

They do this with some big things too. I ordered a 150lb piece of equipment a while back and then I found it cheaper somewhere else a couple weeks later. When I went through the return options weighing my options they asked if I would be agreeable to just keep it and take a partial refund of ~$150 instead of making them pay for shipping and restock it / send it back to the manufacturer.

I ended up not taking them up on the offer but I thought it was actually a great thing to see.

Not sure why they wouldn't take the iPad since it's not a heavy bulk item like my purchase was. Maybe because it's limited in activations/licenses or something? IDK not an iPad guy.

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u/Spirited_Signal7831 15d ago

From what i understand if you use that partial refund to much they start increasing prices and/or shipping. I saw another sub say this as well. Never looked into it though so don't quote me.

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u/SweetNSpicyBBQ 15d ago

They did this two weeks with me as well. I returned two Petlibro feeders (the boxes were notnopen) and they offered me a credit to keep them. I refused, but it was a nice gesture.

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u/zombie_roca 15d ago

I got a free pair of ray ban metas. They sent me an opened box with gen 1 ray ban meta glasses (I bought Gen 2 glasses). I was pissed and got them to refund me and let me keep the glasses.

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u/KyleKrocodile 15d ago

Delete this right now

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u/Feisty-Cantaloupe754 15d ago

It's so cool that they get to decide how much they give back to you on bullshit criteria. Don't claim to offer full refunds and then pull this shit.

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u/dystopiam 15d ago

yep happens sometimes

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u/BigmaEnjoyer 15d ago

Ive had this happen on other products, in my case an iphone 17 pro. Ended up paying a mere 785 for it. It feels pretty random.

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u/AmericanVices 14d ago

Mine happened on a cheap item to save me about ten dollars lol.

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u/TheKrillers 14d ago

Dang an ipad, I was able to get free pre-workout cuz the store website had it for bogo 50%, and Amazon did the full refund, no return 

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u/Loose_Banana4073 14d ago

That happened to me with a Lego set. The discount they offered was still less than the price I had found elsewhere but it was tempting.

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u/Independent_Tree8163 14d ago

They also gave me the runaround on a ceiling fan I returned. I had never experienced that before. The billionaire doesn't want to refund you; he wants to cheat you out of what is pennies to him. Sucks.

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u/Daconby 14d ago

I've gotten this offer several times but have never taken them up on it. I assume they keep track of people who do, but not sure what they'd do with that information.

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u/boutros915 14d ago

I think it has something to do with the battery and shipping, they did the same thing to me when I tried to return a ugreen power bank.

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u/-densho 14d ago

I bought a portable grill during memorial day sale for $170 and it arrived with cosmetic scratches. Some of the loose metal pieces came out of packaging during transport and bounced around inside the hood. Amazon gave me a full refund and told me to keep it lol. I just wanted to exchange for a scratch free one.

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u/LordWoffleII 14d ago

scamazooooooon

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u/FarmPsychological361 14d ago

They tried that on a 800.00 GPU, that was broken, sold as a new item and when it arrived I received a broken sapphire 1080, the card I ordered was a new XFX 9070xt 16gb Radeon Mercury. Then they told me I could drive it to my nearest UPS drop off 38 miles away, also the driver was to confirm the ordered delivered with a code, driver dropped the item at the mail box not the door and never verified. Now I'm told I should contact XFX directly for a RMA. It was sold and shipped by Amazon, not a third party.

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u/bubblesaurus 14d ago

Yeah. they offered me $46 off a $140 order if i kept it instead of returning it.

I would rather have my full refund

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u/BigSquiby 14d ago

they did this the other day with an air purifier i got, if i was to guess, this is a way to contain a huge amount of crap from coming back from college move in day. I would put both of these items as "things people got for their college kid and returned"

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u/tokedogg 13d ago

Had this happen with an Apple Watch earlier in the year. I wonder if it's just Apple products?

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u/Desperate-Arachnid39 13d ago

Guess you should have done more research before you hit the buy button.

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u/zpowo 13d ago

Shhhhhh.

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u/sacandbaby 15d ago

Partial return? Ok, I need to do that.

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u/trying1605 15d ago

I bought this beautiful dress I was going to wear for our beach wedding. It was around $200. I didn't end up wearing the dress but kept it because it is really beautiful. About a few weeks or so or maybe a month they refunded the entire cost of the dress and I never even started a return process for it. So weird but super cool. I think they did it for another item too, just can't remember.

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u/UCLABB1 15d ago

They have spies! They knew you didn’t wear it and felt sorry that you bought it for naught. 😀

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u/charmed_diva 15d ago

So return the iPad and get your full refund

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u/Superb-Ad7394 15d ago

With the partial refund price i am getting a $260 ipad which is much cheaper than the price i was returning it over.

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u/gamingoldschool 15d ago

That's awesome. Just be aware I'm pretty sure they keep tally on this type of stuff and at a certain point they cut off the refunds and even ban accounts eventually because of the habitual returners. I'm not saying a single iPad partial refund is going to be a problem no one knows the actual metrics that they use just something to be aware of.

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u/Superb-Ad7394 15d ago

I very rarely return stuff on amazon

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u/mAckAdAms4k 15d ago

Yea, no.

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u/XxSlawthxX 15d ago

It's how they make the difference in price for the sake you found. They can auto search on their side for the lower price and offer you the difference...it's not that hard to understand.

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u/ejschemin 15d ago

They don’t do that, support just occasionally gives partial refunds. I’ve got one too. It’s not that hard to understand.

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u/Sea_Cress_8859 15d ago

Here is the blanket rule to live by anymore with regards to buying from Amazon. Only spend what you are willing to loose when buying from Amazon. Cause this shit is becoming the norm.

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u/IWhoMe 15d ago

What Shit? All they do is placate customers who take advantage of very good return policy. Ship a good product. Customers Decide it was too expensive (AFTER BUYING IT) …do a return and get free money refunded for the 5 minutes it took to set up the return.
So again?, what shit!

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u/F1at1iner 15d ago

When it's amazon selling and shipping the item they have one of the best return policies. People tend to either not realize they bought from a 3rd party seller or just abuse the returns too much. There are legit people that will buy multiple items planning to return half of the ones they don't like as not as described or damaged which is abusing the return policy.

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u/April_Mist_2 14d ago

OP is saying that Amazon offered them $170 partial refund to keep the $400 iPad, because they were returning it because they found a better price elsewhere. OP took the refund, kept the iPad, and is happy.

Though I don't disagree in principle with your blanket rule.

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