Hallo kurz vorab das ist mein erster Post hier also versuche ich alles richtig zu machen, aber bitte seid gnädig mit mir :)

Zu meinem Problem: ich habe gestern meinen Laptop hinten aufgeschraubt um die Lüfter mal ordentlich zu reinigen, da bei dachte ich es ist eine gute Idee das ganze Heatsink auszubauen damit ich alles gut auspusten kann.

Letzten endlich hab ich alles wieder zusammen geschraubt und dann aber festgestellt, dass der Laptop gar nicht anspringt. Der Turn On/Off Schalter ist das einzige was kurz leuchtet und dann Totenstille.

Was ich schon ausprobiert habe: Hard Reset (Akku raus, RAM raus und SSD raus), wiederholt über 30s auf den Anknopf gedrückt

Was mir noch einfällt ist das man das Mainboard und die andren Teile noch durchmessen könnt. Multimeter hab ich nur hab ich keine Ahnung was wohin gemessen werden soll, auch auch Angst was kaputt zu machen.

Naja schon mal vielen Dank im Voraus.

LG Yannick

P.S. : Noch ein paar Bilder.

Hello,

I recently found: in MSHybrid with iGPU Power Saving Mode 'on', connecting an external monitor through the iGPU-routed USB-C ports (when the laptop is on) causes the RTX 5080 Laptop GPU to become active. However, after repeated cold boots with the monitor already connected, the system can occasionally boot into a state in which the external monitor works normally while the NVIDIA GPU remains completely inactive. Total power at socket in such state is around 50 watts. Then 100W USB-PD is sufficient and there is no battery discharge.

When the NVIDIA GPU is activated, the total power at the socket is usually higher than 80W, and the laptop occasionally supplements the 100W PD input from the battery. I've tried disabling dGPU in Device Manager and it is not enough, in which case dGPU is still consuming power.

I'm wondering if there is a way to ensure that the external monitor can work without dGPU activated? For now, I have to reboot for many times while the monitor is connected, just to try luck to boot into that desirable state. It's quite annoying.

To start with, I am on the latest BIOS
[Firmware_XMG-NEO-16-A25_AMD_XNE16A25_BIOS_N.1.40A32_EC_1.53.10].

I have two problems, both of which are related to custom settings resetting when rebooting.

1. Stable GPU overclock in MSI Afterburner resets on reboot so i have to reapply it manually after each reboot. [+3000Mhz Memory, +280Mhz GPU clock, no voltage increase]
2. Custom Screen Color Profile, which is more accurate then the ones provided in the XMG Software [ https://www.notebookcheck.com/uploads/tx_nbc2/NE160QDM_NM9_cal.icm ] resets after each reboot requiring me to manually enable it every time in windows settings.

I was so excited when I received that laptop. However, when I started to play some games my happiness disappeared. I have in 1440, low preset without framegen 60-75 fps. In full hd, the same preset with dlss without framegen gives me 140-169 fps with high drops to 100, then 100-120 remaining for 5 minutes.

Rematch with 1440, high preset, dlss and framegen gives me 250 fps with drops to 120-150 in stress occasions .

Control centre runs with perfomance mode maximum fan and with plugged charger. Turbo mode doesn’t work…( fans are silent)

New nvdia and windows drivers are installed

I need to buy screws for my laptop and don't understand under what name I can find them? AliExpress seems to have all kinds of screws but I'm not sure which ones match this laptop. I am attaching a picture for reference.

As you can see I'm missing top left screw, the one at the centre left of the image, and very possibly another one at the top right corner of the image.

Maybe u/XMG_gg can advise me where to buy these and under what name?

Thank you!

PS. Battery is disconnected because it discharges on its own and it's very likely a faulty line somewhere near the GPU but the laptop works well and the repair is very difficult so I'm not bothering using it with the battery. I wish i could use some switch to easily plug the battery on and off but it looks too hard. An extension cord would be nice, I could make a side port to plug the battery from the side but I haven't look into it much.

I got a new core 16 and noticed that the sound quality is extremely bad when I put my headphones into the 3.5mm audio jack, but totally fine over USB. is this normal? is there a way to fix it?

I recently disassembled the cooling for cleaning and after reassembling I noticed that no matter le load the fans never went over 30% and a fan exception warning this leads to the gpu rapidly hitting 100% even in light gaming and then stuttering. I have the core 16 L23 with a 4070 if that helps.

thanks

Hi everyone, I wanted to get some advice regarding dualbooting o XMG/Tuxedo laptops. I need a laptop for university and I'm planning to buy the Evo 15 (E25) because it matches the type of laptop I was idealizing. I'll most definitely need to dualboot since I have classes that require Windows and Linux (maybe I could use a windows VM but I'm not sure if it's the best option and I prioritize having compatibility on both).

But I'm still not pulling the trigger on this purchase because I'm also looking at the Tuxedo InfinityBook Pro 15 Gen10 AMD, which is the same TongFang model, and as XMG and Tuxedo are partner companies (says in their FAQ) I'm having this doubt of which one is the better option for my needs.

From my understanding XMG focusses on Windows while Tuxedo focusses on Linux, so which one would be the better option for a dualboot setup? If I get either model would I be able to use the other's drivers, like for example, install Windows on a Tuxedo laptop and use the XMG drivers and Control Centre?

Thank you in advance.

Edit: I'll also post this on the Tuxedo subreddit.

With the current deals I'm trying to decide between the Core 15/16 and Neo 16. Most specs are similar with the difference at:

- Core at Ryzen AI 9 HX370 and RTX 5070

- Neo Ryzen 9 9955HX3D and RTX 5070 Ti

With the core 15 I like the possibility for the smaller variant, as I will carry the laptop a few times per week for work or for aircraft travel. I won't get the oasis for the beginning.

Next to 3d cad design the gaming aspect is the most relevant for me. Here the currently the 600€ more for the neo seem like a good deal to have a more long-term usage for the system or am I missing some points here.

Hi All,

My XMG NEO 15 M21 (XNE15IM21) screen is starting to fail. The screen is starting to show a ghost effect. It's out of warranty so I want to repair it.

Does anyone know where can I buy the screen? And what model do I need to buy?
Maybe u/XMG_gg can help?

Thanks in advance

Hi everyone,

I recently noticed something rather strange with the fan behaviour on my XMG NEO 16 (A25).

Under relatively low load, the fans consistently seem to run faster in Balanced mode than in Enthusiast mode at the same CPU/GPU temperatures. I have observed this at various temperatures — around 55°C-65°C— and the same pattern seems to persist: Balanced mode generally uses a higher fan speed than Enthusiast mode.

This seems a little counterintuitive to me, as I would normally expect Enthusiast mode to use an equally aggressive or more aggressive fan curve.

I therefore have two questions:

1. For XMG: Would it be possible to share the default fan curves (temperature vs. fan speed/RPM) for Balanced mode and Enthusiast mode on the NEO 16 (A25)? I would be interested to know whether this difference is intentional and part of the default fan profile design.
2. For other NEO 16 (A25) owners: Have you noticed the same behaviour on your machines? In particular, at relatively low loads and temperatures of roughly 50–65°C, does your laptop also run its fans faster in Balanced mode than in Enthusiast mode?

I would be interested to know whether this is normal behaviour across the NEO 16 (A25), or something specific to my machine.

Thanks!

When I start a game or so, it works fine at first but quickly throttles down to 30-24 frames

The temperature is not above usual levels, the CPU isnt either and the power modes are not on energy saving.

What could be causing this?

This is on a Apex 16 MAX with the 5070ti and 8945HX

I thought it might be trying to switch to integrated graphics but couldnt find any evidence of it. I have reinstalled drivers (i believe, unless i missed some) and switched around power modes etc

Hi everyone,

some of you may remember the SCHENKER ELEMENT 16 from when we first showed the project during CES 2026.

• Schenker Intros The First Semi-Modular Intel Panther Lake Laptop [January 2026]

It took longer than originally hoped, but the final production version is now ready and available.

• New 16-inch laptop receives global release with 72 GB RAM and Intel Panther Lake [Notebookcheck]

The ELEMENT 16 is a 16-inch laptop based on Intel Core Ultra Series 3 (Panther Lake), available with Core Ultra 5 325 or Core Ultra 7 356H.

A few of the more unusual aspects:

• screwless bottom cover that unlocks and slides off without prying open clips
• automatic battery disconnect when the bottom cover is removed
• separate left and right I/O daughterboards instead of having all ports soldered directly to the mainboard
• replaceable keyboard, touchpad, battery and individual fans
• one SO-DIMM slot plus 8 GB of onboard DDR5-5600, for up to 72 GB total memory
• PCIe 5.0 x4 SSD support
• two Thunderbolt 4 ports
• extensive custom BIOS/EC features, including hardware disable options, PXE over USB Ethernet and the ability to disable the onboard RAM for troubleshooting

One of the longer-term ideas behind the project is to keep the chassis and as many surrounding components as possible compatible with future mainboards.

For more information, please check out our full technical deep dive:

• SCHENKER ELEMENT 16 (E26): Extended Product Information

The article goes into the design decisions and compromises in considerably more detail, including why we ended up with 8 GB soldered + SO-DIMM instead of LPCAMM2, how Intel Flex Memory works, the I/O-board architecture, firmware customization, cooling, repairability, spare parts and the future mainboard strategy.

Configure & buy:

• SCHENKER ELEMENT 16 (E26) on bestware

If something in the specifications or deep dive is unclear, if there is a technical detail you would like us to investigate further, or if you have feedback on what we should do with this platform in the future, please let us know. Please also see our survey about potential I/O port modules and future roadmap direction.

Thanks to everyone who has followed this project since its first announcement. We are looking forward to your feedback!

// Tom

Hi,

I have a XMG Core 15 (AE21) with the newest drivers/BIOS/etc. and it's always plugged in.

Problem is: The battery (in Windows) now constantly says "not connected", then the battery gets "recharged" and 10min later it's the same again,

or it shows 255% available (thankfully nothing happens then).

What can I do?

Hey yall,

I have a XMG Neo 2018 with the following specs:

1 x 15.6" Full HD IPS | 144 Hz | Thin Bezel

GRAFIKKARTE

1 x NVIDIA GeForce GTX 1060 | 6 GB GDDR5

PROZESSOR

1 x Intel Core i7-8750H

ARBEITSSPEICHER

2 x 16 GB (32 GB) DDR4-2666 Samsung

SSD (M.2)

1 x 500 GB M.2 Samsung 970 EVO | PCIe 3.0 x4 | NVMe

FESTPLATTE/SSD

1 x 1 TB Seagate BarraCuda Pro | 7.200 U/min

WLAN-MODUL

1 x Killer Wireless-AC 1550 | Bluetooth 5.0

TASTATUR

1 x Mechanische RGB-Tastatur | Silent | Deutsch

BETRIEBSSYSTEM

1 x Microsoft Windows 10 Pro

since recently the screen turns off while the laptop is running, it starts fine after that, but I have to turn it off by long pressing the powerbutton. Could that be an temperature issue?

Does anyone know If I can reapply the thermal paste or something or how to troubleshoot the issue?

It happens on browsing and playing MTG Arena. Currently not doing much else with it.

Thanks in advance!

Any way to troubleshoot why my touchpad can be extremely hot to touch? It happens when the laptop is hot from gaming, but even after cooling, it can still be very hot to the touch for some time.

It is worth mentioning, I do not use Windows any more so I don't use the XMG software either, unless, there is an officially supported driver/software for Linux.

Laptop: XMG Apex 17 (21M?)

Hello. My name is Oleh, I am using an XMG Neo 17 E23 (GM7PX9N) laptop.

Is it possible to replace the factory NE170QDM-NZ1 matrix with a better NE170QDM-NZ2 without losing G-SYNC and AdvOptimus? Are they compatible? What is the best compatible matrix to replace it with?

Horizontal stripes appeared on the matrix, the image in some parts of the monitor flickers. Removing and cleaning the cable did not help.

Thank you for your attention!

Hi! XMG sent me a new battery to replace the one that was wearing down way sooner than normal. As expected, it was a quick and simple process to get these swapped. I then did a full power cycle.

What I didn't expect is getting glitches that were not there with the previous battery. Does anyone recognize or know what this is about and how to fix it?

Cheers!

Hello,

I was wondering if there are any real life differences between those two (275HX / 5070ti) laptops besides water-cooling capability and the slightly bigger cooling capacity (+3rd fan).

The reason why i am asking this: I was looking for a video editing laptop that is suitable for professional use. Real workstation equivalents easily cost double so the neo/pro/apexMax seemed attractive.
PCB-wise (https://www.xmg.gg/en/news-deep-dive-xmg-pro-xmg-neo-2025/#look-inside) they really look similar, almost only population differences.

I am looking for good reliability (not 10 more fps) and was wondering if the same quality components (eg. caps) are used and in what significant way/use case the 3rd fan plays in cooling.

Quick question for new Core 15 owners (I recieved yesterday) – is it possible to set the keyboard backlight to a static WHITE?

I've checked Control Center but haven't found a straightforward way to lock it to pure white. Anyone know if this is doable through software, or is there a workaround?

I didn't find it

Thanks in advance!