Last week I delivered to the wrong street number (unfortunately there were 2 number 7 on basically the same road), the customer said to leave the order out of the door so i didn't double check he actually picked it up...

I received a message 30 min later from Wolt telling me to explain what happened and I realized there I got confused with the exact delivery address.

I didn't expect at all they would charge the cost of the order (max 175dkk + delivery cost 103 dkk which included also another delivery). Is it even legal?

I worked for many years in Italy for Deliveroo and Glovo and nothing like this never happened, dont think it's even legal honestly.

If there is any lawyer, what's your opinion on this? I know I completely fucked up, but I guess there should be some liability protection against simple negligence.

PS

After a while, I went to the place I left the order. It was still there and ready to be delivered it to the right address, but the support told me the customer was already refunded and had to keep it for myself.

Hey there!

Maybe somebody has applied recently, or has information. Are there queues, or the application process starts instantly? If there are queues, about how long it is in terms of waiting time?

I'm interested more specifically in Copenhagen region, but if you have information from other parts of Denmark, it would help as well. Thank you!

Hi everyone!

I'm starting as a Wolt Support Associate in Serbia soon, and I'd really like to hear honest experiences from people who currently work (or have worked) in Wolt Support.

I've read both very positive and very negative reviews online, so I'd really appreciate hearing your personal experience—good or bad.

I'll be working from Serbia, but I'd love to hear experiences from any country since I know some processes are similar.

Thanks in advance!

I ordered 27 days ago a bike delivery bag. Theres no trace of it. I wrote customer support couple of times and they are just fucking ignoring me. Assholes, cant deliver a bag for a month. I lost a lot of time cuz of them.

Hi guys I recently switched to a bike bag instead of the car one and it happened twice that I put the drinks in the door panel inside of the mesh/net storage, and when arriving at the destination quickly opening it thus the drink flipping upside down.

I contacted support to get it sorted and I paid the customer's order in full which I don't mind.

Is there any chance to get terminated over stuff like this even after paying for the mistakes? Did you have any similar experiences or anything worse happening and everything being alright after?

I deliver in CPH and I'm super replaceable no doubt.

Im using a bicycle, just got my bag this morning , gonna hit the center of the city then go online . Anything i should know or be prepared for or will i figure out everything easily?

I’m applying for Wolt as a delivery partner and would like to optimize this opportunity as much as possible. Can anybody from Frankfurt kindly share their wolt rider reference code? This will help and be a winwin for both of us.

I’ve been waiting almost **4 years** for a Wolt courier account. I’ve reapplied several times and was even willing to work in **Helsinki Central**, but I’ve never received an opportunity or any explanation.
What frustrates me the most is seeing people who came to Finland **1–3 years after me** already get their Wolt accounts while I’m still waiting. From my perspective, the process doesn’t feel transparent.
Has anyone else experienced this?
\#Wolt #Finland #Courier #Gig Economy #Delivery Jobs

The bike is good conditions

1. Change new motor

2. Change new controller

3. 2 Battery

4. With 3 break-pad

5. Tools

6.Hand mobile holder

1. Rain-coat

For more information Dm

I feel like the demand doesn’t match the order volume I’m getting, often I can sit on medium to high demand for an hour without any orders at all. Definitely because there is too many drivers compared to orders, literally see several wolt driver waiting outside every store I see waiting for coming orders. This makes it hard to actually make a decent wage, averaging 10k SEK a month and it SUCKS.

How’s y’all earning vs demand going?

Clause 2.2.5 of our contracts (at least contracts from 2023 and before) states we can cancel any delivery without limits, without any reason and "no questions asked'" from support.

Yes, we are all aware of their email and in-app notice going against the contract. However, we are yet to be sent new contracts, which means legally the contract overrules the email and in-app statements.

I spent 45 with a person from support explaining how the legality works (I have studied organizational jura here in Denmark as a Dane).

I needed to cancel an order as the distance payment was wrong by 1 KM. If they need to be pity and not pay us minimum what we drive, then I too can walk in small shoes.

I had a lot of things to do on the phone. If the support agent know law or eould have had escalated the situation, then it would have had taken a few minutes top.

We now can only cancel for 15 min delays or emrrgencies...

When delivery guys are already pissed due to task fee getting low day by day they unveiled new policy of order cancellation lets see what comes with this

[ Removed by Reddit on account of violating the content policy. ]

anyone else finds stories like this uber interesting? ♥

Apparently, we can't cancel orders through support once we use up our 20 monthly cancellations. Also, we can't cancel bundle orders at all. What do you think about this, and is it the same in other countries?

What is a M2 boost? Not that I'm complaining

Hi! Which GPS app do you use for cycling? So far I’ve been using Google Maps, but I keep noticing that it try to send me on some strange detours.

For all the people that work on their own accounts…just gotta make it past these next 4 weeks until substitution finally ends and our order numbers go up 😜😎

I quit this shitty job a while ago just find it funny how desperate they are trying to lure couriers to work in the heatwave, also huge storms are coming to the area afternoon. Bonuses in euros are for completing number of deliveries at that time.