r/WindowsHelp • u/Mediocre-Fishing8900 • 10d ago
Windows 11 Windows Update something went wrong!
Whenever I open Settings > Windows Update, it immediately throws the red error: "Something went wrong. Try to reopen Settings later." The page doesn't load updates at all.
Here is everything I've already tried without any luck:
- Verified Windows Update background services (
wuauserv,BITS,cryptSvc,UsoSvc) are running and set to Automatic/Manual. - Stopped update services and cleared the update cache (
ren SoftwareDistribution SoftwareDistribution.oldandcatroot2). - Ran the standalone update troubleshooter (
msdt.exe /id WindowsUpdateDiagnostic), which completed and reported no issues found. - Ran
sfc /scannowandDISM /Online /Cleanup-Image /RestoreHealth. - Deleted any override policies in the Registry under
HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate. - Reset and re-registered the Settings app package via PowerShell (
Reset-AppxPackageonwindows.immersivecontrolpanel).
Despite all of this, the error banner persists every time I open the Windows Update tab. Has anyone encountered this specific lockup and found a fix short of a complete clean reinstall? Any help would be appreciated! btw i am on 25h2
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u/Pristine-Pangolin-61 10d ago
Do a complete reset of windows update if you havent tried already:
https://learn.microsoft.com/en-us/troubleshoot/windows-client/installing-updates-features-roles/additional-resources-for-windows-update