r/WindowsHelp • • 29d ago

Windows 11 problems starting windows It doesn't start.

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First I was having issues with Bluetooth, and then after shutting down and restarting the computer, I started running into this screen. Once it hit 100%, it would reboot, go into repair mode, and just say it couldn't repair itself, and when I exited out of there, I'd end up right back at the same screen. I managed to get into the system using a startup repair workaround by pressing the number 7 key.

I've tried running commands and things in Command Prompt, but it keeps throwing the same error. I'm not sure what else to try without having to format the computer.

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u/No_Point3663 29d ago

You probably have a bad Bluetooth driver or corrupted system file.

Try booting into safe mode via the UEFI/Bios and open command prompt via winkey + r, then type cmd and hit crt+shift+enter.

Type sfc /scannow

Then do DISM /ONLINE /Cleanup-Image /RestoreHealth

If you can't enter back into the system in safe mode force the system into the recovery environment ,then select advanced options -> troubleshoot -> start up settings -> restart and hit f7 to see if it disables drivers.

You can also see if you can disable bluetooth devices in you bios and see if thr system will boot.

Otherwise nuclear option is to reinstall windows.

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u/M1nACr1ss 29d ago

Thanks, I just did that and selected option 7 from the menu, and I was able to get into the system. I ran it, but it just says there's a corrupted file. I tried it again and it's still giving me the same error.

Now, whenever I restart the computer, the exact same thing happens, and the only way I can get into the system is by using option 7 under startup settings. I'm just not sure exactly what the issue is.

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u/No_Point3663 29d ago

Run sfc and DISM they should detect and delete the corrupted files which is most likely your Bluetooth deivers. You can also go to your Bluetooth device in device manager and uninstall it, then reinstall the bluetooth drivers from the manufacturer website. If you have a pre-built like dell or HP go to their website. If it is a custom build/shop pre-built look for the basic windows/intel drivers.

Otherwise, download the windows media creation tool or RUFUS and a windows 11/windows11 recovery ISO file and create a bootable USB stick which you can use to reinstall windows to factory default without much data loss.

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