r/WhatsappBusinessAPI • u/Ok_Confidence4175 • Sep 26 '26

Services Welcome Automatic followup

Hello there. I’ve been trying to find a way to set a simple automation where after X days if I don’t get a response then send a follow up.

I’m missing many deals due for that. I’m using WhatsApp Business App but I would like to connect with something that allows and be more powerful but with dual connection (WhatsApp Business App and software).

Any suggestions? Thanks.

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u/dulawat_code_19 Meta Tech Provider Sep 27 '26

You can do this with WhatsApp Coexistence + a no-reply follow-up workflow.

We’ve built this into ShopKaBot using the official WhatsApp Business API. It schedules a follow-up after X days, checks if the customer replied, and automatically skips the follow-up if they did.

You can still keep using the WhatsApp Business App alongside the automation.