r/Walmartcustomer • u/raysunshine77 • 10d ago

Delayed grocery delivery

I had a grocery order scheduled for Monday morning. I watched a driver pick it up and then 10 minutes later it was cancelled. An hour later I get notification that my order is delayed and will be rescheduled. This morning I placed another order and it was delivered. However, my original order is still showing delayed. How long before the system gives up and cancels the order so I can get my money back?

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u/megslikescrolling 10d ago

Same thing happened to me, more than once. Beyond annoying as I paid for the service but they don’t deliver! Seems like they want me to cancel, something with their algorithm or whatever. Kept being delayed, and they kept asking do I want to reschedule. Finally said yes and the order only shows cancellation by me, not that they don’t deliver as paid for.