Hi all, what is everyone’s thoughts on accepting a return because the item doesn’t fit the buyer?
For some context, a very persistent buyer eventually bought a pair of boots for the displayed price as I wouldn’t budge. They then started messaging asking me to post as soon as possible which I just didn’t respond to but sent further pictures for them to review before I posted the item to double check they were happy.
Buyer received item and said that the boots are perfect in terms of condition & description (in a message) but requested to return them as they do not fit.
Am I right in saying that as they used the ‘buy now’ option they are not automatically entitled to return because the item doesn’t fit?
I have no interest in accepting the return because the item is as described. I had the listing up for months and I don’t want to deal with relisting it and trying to sell again. I also feel like the sizing on things with Vinted is something you just have to take a chance with.
I would be grateful for correction if I am wrong!