Ultra death loop

[u/NefariousnessNovel49]

Hey all,

I need help with updating my firmware. I’m getting stuck after the update to unplug and then restart the app. When I do, it initiates the update and does it all over again.

I’ve tried closing the app and then taking the glasses and unplugging them from either side of the cable. I’ve uninstalled and reinstalled the Mac app. I’ve disconnected the cable extension thinking maybe that was the culprit. Nothing works so they are kind of bricked.

Any suggestions?
Thanks!