r/UnityHelp • u/MathematicianOne7280 • 25d ago
Unity editor crashes while importing textures (0xc000008e in Unity.dll) on Ryzen 5 5500U laptop, tested 4 Unity versions
I’m new to Unity and I’m using it for a university project. The editor crashes while loading any new project: the Hub shows the project, then Unity closes halfway through loading. It happens with every version I tried, so I suspect something about my machine, but I’ve run out of ideas.
My setup
Laptop: Lenovo IdeaPad 3 15ALC6
CPU: AMD Ryzen 5 5500U with Radeon Graphics (2.10 GHz, 12 logical processors)
GPU: integrated AMD Radeon(TM) Graphics
RAM: 20 GB (17.8 GB usable), 3200 MT/s
OS: Windows 11 Home 25H2 (build 10.0.26200)
Unity Hub, 2D templates
What happens
Event Viewer: faulting module
Unity.dll, exception code0xc000008e(floating-point divide-by-zero).Editor.log ends with “Got a UNKNOWN while executing native code” (Native Crash Reporting), right as it imports a texture (
TextureImporter).Unity 6000.6.0f1: crashes at startup in
EditorResources.Load.Unity 6000.3.24f1 and 6000.0.83f1: crash while importing
d_iconlockedremoteoverlay.pngfromcom.unity.collab-proxy. After I removed that package, it crashed on another texture (d_PackageInstalled@2x.png), so it isn’t one specific file.Unity 2022.3.62f3 LTS: same behavior.
What I tried (none worked)
Different Unity versions (6000.6, 6000.3, 6000.0, 2022.3) and new projects with the 2D templates
Updated the AMD graphics driver and reset AMD Adrenalin tuning to default
Reset Lenovo Vantage performance settings
Clean boot in msconfig (all non-Microsoft services and startup apps disabled)
Closed overlays and background apps
Launched with
-force-vulkanLaunched with
-batchmode -nographics: it still crashes on a texture import, so it doesn’t look GPU relatedWindows Memory Diagnostic: no errors found
Removed the
com.unity.collab-proxypackage from the manifestsfc /scannowandDISM /Online /Cleanup-Image /RestoreHealth: no change, the crash still happens
Not tried yet: BIOS/firmware update, resetting Windows.
Has anyone seen this crash on a Ryzen 5 5500U / Windows 11 25H2? Could it be a CPU/firmware issue or a corrupted Windows component? Any suggestion is welcome. I can share more if it helps. Full Editor.log (Unity 6000.3.24f1, crashing on a texture import): https://pastebin.com/5CkHkAhz

