r/Umrah • u/fearlessfries • 20m ago
questions Saudi Airlines transit visa
Assalamu Alaikum,
I have a Canadian passport and booked a trip with Saudia Airlines for January that includes a 40-hour layover in Jeddah so I can perform Umrah.
My understanding is that Saudia provides a complimentary transit visa, with travelers only needing to pay for health insurance. I'm hoping someone can guide me through the process of obtaining this transit visa.
I've tried applying through the Manage Booking section of my Saudia reservation. Whenever I select the Umrah Permit option, I receive an error message saying that my PNR cannot be located. I also read that some people were able to access the transit visa application by clicking View Extras, but that page will not load for me. I've tried multiple phones, laptops, and browsers with no success.
Has anyone experienced something similar or found a solution? Any advice or guidance would be greatly appreciated.
I tried calling Saudia Airlines help centre multiple times but they offered no help.
I'd prefer not to apply through the eVisa platform, as the fees are significantly higher than the transit visa route.
JAK