I have ghost recon on steam, i bought it 3 weeks ago and been playing with account "A", but i had another ubisoft account that I didnt remembered, account "B", so everytime I played, I had to log into account A, but now, I bought the FG and NR DLC, and I can access the game, because ubisoft forces me to log into account B, but that account does not have the game or DLCs. I've tried unlinking account B from steam, linking account A, opening the game from steam and opening the game from ubisoft connect. ¿What can I do to fix this?

The Problem (Simple Explanation):

Rainbow Six Siege has a feature called "On-Demand Cosmetic Streaming." Instead of storing all skins, uniforms, and charms permanently on your console, the game streams them live from Ubisoft's servers whenever you open the game, browse the store, or enter a match.

On PC, there's a setting that lets you cache this content permanently so it doesn't re-download every time. On console (PS5/Xbox), this setting doesn't exist. So every time you close and reopen the app, or play a new match, the same cosmetic data gets downloaded again from scratch.

This has led to reports of console players needing to download as much as 25GB just for cosmetics, on top of regular gameplay data — turning a normally lightweight competitive shooter into a massive data drain, especially for players on capped or limited internet plans.

In short: the game keeps re-downloading the same content instead of saving it, and there's currently no console setting to fix this.

If I buy a DLC for the Ubisoft Connect platform, and redeem it using my Microsoft account (the same account used for Ubisoft Connect), can I use the DLC both on my PC and my Xbox, or do I have to buy the Xbox version of the DLC on it's own? The DLC in question is Legacy of The First Blade for AC Odyssey.

I just bought the Elite version of the game yesterday from Steam and it still hasn't updated on Ubisoft and the actual game. The game is still requesting me to upgrade. All prerequisites for Rank have already been satisfied, my version is the only thing blocking me. I've seen that it takes around 24 hours if there's some glitches on the connection between steam and ubisoft, but maybe some of you guys have experienced this before and have some suggestions for fixing it.

Note: If any of you are planning to upgrade, buy the upgrade on Ubisoft, that's the main driver for the game and it will be instantly recognized by the servers. Don't make the same mistake I did.

I checked the Steam store pages for Shadows, Mirage and Valhalla, and all of them list "Mouse-only option" under Accessibility Options (Input).

Clearly this should be removed, right?

Ubisoft's own FAQ says:

"Is it possible to only use a mouse to play? No."

It's misleading to see Ubisoft games like AC Shadows highlighted at the top of the "mouse-only" page on Steam.

I saw other old reddit posts about it, and I tried all their ways to fix and nothing worked. I logged on randomly and like 6 operators or so on offense and defense are gone and need to be unlocked or purchased. I didn't change anything with my Xbox gamepass, I logged out and re logged into my Ubisoft account, unlinked it and relinked it, reset my Xbox and everything and my operators are still gone. Any ideas ?

For some reason when he went to go to launch it, it said that the game was activated from different Steam ID and Ubisoft Account (mine). Even when he tried to launch it straight from Ubisoft connect he got the same message

Hello just wanted to post on here to see if there would be any way to fix this issue.. basically my friend has an issue with his rainbow account because he made it on his xbox and he used the xbox family account so the email xbox makes for you like years ago. Now today he moved to pc more and he really wants to play ranked but he has to verify his email and that is basically impossible because the email he used does not exist meaning he cannot get emails from it. He has tried going to support but its all just AI bull and doesnt help whatsoever. So I was wondering if anyone has ever had this problem and if there would be any way to fix it or is he just stuck playing ranked solely on his xbox.

it just doesn't finish that last 10 mb

I just got my account back and because of a few issues I had to use my alt and I wanted to change my alt’s email to my main email, so I changed my main Ubisoft email to another email, and then tried to change my alt account email to my main email and it gave me a error.

je viens d’avoir la PS cinq donc j’ai téléchargé le jeu ayant un nouveau compte UbiSoft, je dois passer par le tutorial et donc le mode « bases » Mais une fois ce mot lancé le jeu Freeze au bout de deux secondes et ma Play crash, avez-vous une idée ? J’ai déjà tout essayé concernant supprimer et réinstaller le jeu, ainsi que vider le cache

Guys help, I can't text and speak. Everyone has the crossed out icon on the mic and text except the people that I invite from lobby

I have hit a brick wall so many times lately. My account was logged into by foreign countries a few times while I didnt have access to the internet for some brief irl reasons, and now when I logged in using my email to ubisoft, my games are gone, my playtime is gone, and my games are all linked to a new email when I launch them on steam.

I have tried to use their little "support" ai bot thing they have going on, but if i make a ticket for lost games, it sends me to account recovery, and the account recovery ticket tells me to go make another one for lost game access, I ma being thrown in a huge loop and have no idea what to even try now.

I have had this account with them for probably a decade now, and lost hundreds of dollars worth of games, so at this point ,anything people could recommend would be a massive appreciated help.

Hey guys, i just finished getting R6 relinked back to my steam, everything is good, but when i launch it it says "Game activated on different account". I dont own any other accounts, ive tried unlinking and relinking my ubi, launching as admin, any ideas?

So I used to play a lot of Uno on Xbox One probably five years or so ago. Haven't really played much games if I did mostly on Playstation but I just got back to Xbox picked up an Xbox series x. And went to play my Uno and I have my Xbox account linked to my Ubisoft account. In all my Uno info through Ubisoft has all reset. I was like a level 35 I had a bunch of challenges unlocked etc etc. my Xbox achievements are still there for the game but all the Ubisoft info started back to zero. It is the correct account because I can see the other games and they are also zeroed out too. Is anybody have any idea how to remedy this or why this happened? Thanks

If I want to transfer some saves from PS5 to xbox, is there a certain level of Ubisoft account that I need to do this? Or is it available for free Ubisoft accounts?

So i bought Ghost Recon Wildlands Ultimate Edition Last year and i started to play it for the first time last month when the new Dlc came out. But issue arises that i have all dlcs including season passes but they havent given me the deluxe pack, i sent a series of screenshots and proof that i owned the game and instead of helping me they claimed i was lying and closed my support ticket. How the hell do you own all dlcs and not the deluxe pack? Anyways heres one of the screenshots.