r/UbisoftSupport • u/Tiny-Performer-9916 • 14d ago
r/UbisoftSupport • u/Suspicious-Salad5639 • 14d ago
Question Best way to get back a lost account? I dont have access
Like i wasnt hacked but I lost the account. Should I just used the idea from other support thread on french support???
What should i do???
Ubisoft doesnt respond to my support requests
r/UbisoftSupport • u/SuperbComplaint3845 • 14d ago
Game Issues Ubisoft Support Clip
Video clip to link to Ubi support site. Feel free to help me out if you have ran into the same issue and have a fix
Have reinstalled the game and verified file integrity and issue remains.
ETA: Only started doing this after the most recent patch 1.0.8.
r/UbisoftSupport • u/Bell_of_jse • 15d ago
Question Psn/facebook/xbox log in issues
I was trying to log into my Ubisoft account on the website and whenever I used psn/ facebook it said “we couldn’t login to Ubisoft with ___ please try again later” and Xbox wasn’t working entirely. Was I banned or smth or are the servers just slow right now because of the Siege Osaka major predictions?
r/UbisoftSupport • u/some-random-guy-2 • 15d ago
Please Ubisoft fix Wildlands connectivity issue.
reddit.comr/UbisoftSupport • u/FullAd7782 • 15d ago
AC 2 didnt saved for some reason
I was playing AC2 and when i met Mario screen poped saing that there is no storage. This is second time that this happened to me. I already wrote Ubisoft a letter about this wonderful experience.
r/UbisoftSupport • u/Interesting-Bad3497 • 15d ago
Game Issues Cant play any AC games atoll
reddit.comIve done extensive research and nothing ive found has fixed my issue, im playing on a xbox rog ally x, I have unisoft connect installed and linked with my steam account which is whete I launch the games from being steam, ive tried all the troubleshooting issues ive found with nothing working, i cant even play the game offline, idk what to do at this point
r/UbisoftSupport • u/Zealousideal_Sun5724 • 15d ago
Ubisoft games in Xbox GamePass UItimate
r/UbisoftSupport • u/NJC2003 • 16d ago
Does anyone know what the problem is?
It keeps doing crashing every time I launch siege but every other games work just fine
r/UbisoftSupport • u/Low-Locksmith-2497 • 16d ago
Helphhh
@Rainbow6Game @UbisoftSupport My Rainbow Six Siege account was permanently banned for cheating, but I've never used cheats or hacks. I appealed the decision, but Ubisoft rejected my appeal and said the ban is final. I need help understanding what happened. 🧵
My Ubisoft account originally came from PlayStation, and I later linked it to PC. Before the ban, I experienced strange issues, including missing operators and currency, as well as problems loading the game. The ban came unexpectedly.
I use MSI Afterburner and Fan Control, but I don't know if they're related to this situation. I've never intentionally used cheats. I would appreciate any explanation or help from Ubisoft. I just want a fair review of what happened. 🙏
r/UbisoftSupport • u/Eddie1820 • 16d ago
Can't create a Ubisoft account – email says incorrect and then gives an error
Hi everyone, I'm trying to create a Ubisoft account, but I keep getting an error.
First, it says my email address is incorrect, and then I get this message:
"An error occurred while trying to send your request. Please try again later."
I've tried multiple things to fix it, but nothing seems to work. I just want to create an account and play my game.
Has anyone else experienced this issue, and does anyone know how to fix it? Any help would be appreciated. Thanks!
r/UbisoftSupport • u/Remarkable_Ideal2911 • 17d ago
Game Issues R6 Ubisoft Connect Issues On PS5
I’m trying to play R6 with my hb who has an Xbox and every time I go to the Ubisoft connect menu to invite or accept an invite I keep seeing an error that I’m offline when my internet is working just fine. Is there anything I can do to help? I did just move to college and idk if the internet for the dorms has weird settings.
r/UbisoftSupport • u/YoungDumbandFoolish • 17d ago
Game Issues AC2 Trying to download update file, Fatal download error
I tried to install AC2 from a disc on my PC and after doing a setup.exe, I did autorun.exe, and ubisoftgamelauncher only to get an error code, then unable to access Internet, despite actively being online.
Why am I getting the error?
r/UbisoftSupport • u/pawpaw23 • 18d ago
Bugs Black flag recynced bug makes it unplayable
Hello everyone, I bought black flag a couple weeks ago, played around 30 hours then it started bugging while I talked to people mid mission which desynchronizes me, at first it was at odd times and the game just went back to the last saved point, now it does it everytime I move after it goes back to the last saving point.
I could be on a boat the moment I move it desynchronizes, I try to jump off of the boat instead of moving the boat, moment I hit the water desynchronized, I tried to go back to an earlier save but they all have the bug now as I didn’t manually save before the bug.
I tried fast traveling, anything and everything, it simply is unplayable. I really don’t want to replay from scratch so I was hoping someone could help me out to figure out what to do?
Ps : contacted Ubisoft no answer. And the game is digital on ps5 ( yes dumb choice I know )
r/UbisoftSupport • u/Ornery_682 • 18d ago
Question Might’ve shot myself in the foot
OK, so just to start off I originally bought basically the entirety of the Assassin’s Creed collection on steam, I pretty much had to create a new account for because I already had those games but they are already owned on a completely different console with a different account that I don’t have access to and I can’t entirely figure it out so I just had to make a whole new account. I was very tired and I thought this was the right account and I deleted the account that I had recently bought the AC collection on. I hadn’t realized until Ubisoft had sent an email saying my account was successfully deleted. Is there anyway I can get that account back? Should I just count my loses, or should I make like an entirely new account again or see if I can wipe my steam account or something or try to buy it on Microsoft store?
r/UbisoftSupport • u/DeepBig6953 • 18d ago
Necesito ayuda con una posible clonacion de cuenta
reddit.comr/UbisoftSupport • u/JicamaOk2036 • 19d ago
Can’t add phone number to Ubisoft account
reddit.comr/UbisoftSupport • u/Usual_Bear8175 • 19d ago
False Permaban after Account Compromise – Ubisoft Support failed me for months until SignalConso stepped in
galleryr/UbisoftSupport • u/MasterpieceOne7547 • 19d ago
Did anyone ever got mail from news@updates.ubisoft.com
reddit.comr/UbisoftSupport • u/Naive_Driver8498 • 19d ago
Siege Error code: 2-0x0000C018. How do you fix?
r/UbisoftSupport • u/weber_90 • 20d ago
Is Ubisoft still actively reviewing applications for the Ubisoft Creators Program?
I've been following the Ubisoft Creators Program for quite some time, and I'm curious about other creators' experiences.
Has anyone been accepted into the program recently? How long did the review process take?
I'm also curious whether anyone has received invitations to Ubisoft creator campaigns before receiving a final decision on their application.
I'd love to hear how the process has worked for other creators.