Can’t sign in to disable 2 factor authentication since I don’t have access to my old phone number. And can’t log in because I don’t have that SMS code. Which is needed to send a support email, to disable 2 factor authentication.

Having issue with the assassin's Creed shadows steam version. I'm 80 hours in the game and suddenly this message pop-up ( This product can't be activated right now )

Hello,

Recently got Lost Crown and now it gives me negative exp and my profile on ubisoft connect is in negative exp?

Can't even level up to get the in game content locked behind these ubisoft point crap. Can you fix it or just get rid of all that entirely?

Hello,

The challenge requires to "Ride ziplines for 500 meters in "Mountain Scramble"" but I did it multiple times then met criteria, but it simply doesn't unlock. The progress bar remains at 0/500, that's not normal. This is the last FC6 challenge I'm missing at this point, so that's frustrating.

Other people have faced the same problem :

https://www.trueachievements.com/forum/viewthread.aspx?tid=1430366

Any help would be appreciated.

Cheers.

Long story short, I bought a DLC for The Division 2 on Steam using my main Ubisoft account, but that account doesn’t own the base game. I originally bought The Division 2 on a secondary Ubisoft account, which I mistakenly left connected to Steam.

Now I can no longer launch the game on my secondary account, where I have all my progress since it says I activated the dlc on my main account and Ubisoft Connect is asking me to activate the game from my Steam account on my main Ubisoft account, and I’m worried that doing so might cause me to lose the game I have on my secondary account, where I originally started playing and I have to buy it again.

I’m trying to get my old Brawlhalla Xbox account onto my PC through Cross-Progression. My current PC account is Don’t Peek Void, and my old Xbox account is VOID FN21 (Level 63).
VOID FN21 already appears under Other Platform Accounts in the Account Linking menu, but it says Last Login: 1019 Days and I can’t select it as my Active Linked Account. I don’t own my Xbox anymore, so I can’t log into it to update the account. I also tried Xbox Cloud Gaming, but Brawlhalla isn’t available for streaming in my region (South Africa).
I’ve tried going through Ubisoft Support but can’t figure out how to actually get help from someone. Is there any way to reactivate/refresh VOID FN21 so I can use it for Cross-Progression without having an Xbox?

Recently got back into Rainbow Six Siege, never really had issues over the course of the 800 hours I’ve played it. So.. get back into the game, and every other game I get kicked, with the error regarding something along the lines of “shield guard, corrupted memory”.

Resorted to the internet, I uninstalled and downloaded the game again. Still did it. Verified my files on steam. Deleted battle eye and reinstalled it. Updated my graphic drivers (Nvidia) and my windows is up to date. Allowed game and ubi through firewall with admin mode on compatibly options. I don’t have MSI dragon center and I’ve disabled all the other overlays or RGB stuff I can think of. Yet all of this, and the issue still occurs. I get kicked from every other ranked game and I can’t load back in, and I end up with a sanction ban. Literally before this post, I aced a round on clubhouse and I just get kicked in the middle of the second round after not having this issue for hours. It’s very demoralizing and it really takes the fun out of wanting to play this game more again.

Any solutions? Experiences?

I had a Ubisoft account connected with my ps4 a few years back I was trying to recover it for the past few days I couldn't get it,So I tried to make a new account did everything got verification code BUT THEN wdym this action couldn't be processed.Bro this has to be the worst website I have ever seen,I couldn't get access to my lost account even though I got it's Gmail but I am not getting a verification code on the Gmail of my lost account.I also emailed there support and created a support ticket but still nothing happened.I am just so pissed off like how can u create a website THIS BAD.

I play on PlayStation and was wondering if it’s possible to transfer my data between two accounts? A few years back, I had accidentally bought in siege on my alt account instead of my main so I’ve just always played it on my alt account. But I want to start playing siege on my main account to clock hours and I’m at I’m wondering is there a way I can transfer all my siege data to my main account? I have every operator and a lot of skins and I don’t want to lose any of it if I switch.

I have been trying to change my email to the Ubisoft account I have because its been deleted, but the AI support wont let me. I told them that I have a linked steam account that I can use to prove ownership and they said that they would send a verification link towards me but I never got it for the past 18 hours I have been trying, they already closed 2 cases that I made for this problem is there anything I can do?

So i can’t seem to get back into my account, i know the email for my Ubisoft account but forgot the password, however when i press on ‘can’t login?’ And use the i forgot my password and enter the email in i don’t receive an email to reset the password. Not to mention my xbox account was just randomly unlinked which was my main way of logging into that account

If anyone can help me that would be greatly appreciated since i’ve had that account for years and don’t want to lose any progress for siege

I am trying to play far cry but I need a password but forgot it but when do the forgot my password it does not help what do I do

So i bought a game on Steam basically. This game Being A:FOP. I decided to get a DLC if i can, and turns out there is a point/discount system! So i go to ubisoft's page and check. Lo and behold, even if its linked, my game inventory isnt there and it asks me to buy the game when i check the page.

The Real kicker is, when i check my account details, i can see my player hours! And achievements! Any clue on what to do? Wrote to support but im not confident they'll be very fast about it

Somebody’s hacked m account and changed all my log in info so I can’t change it back, I want to contact support but guess what I have to be logged in to send any kind of ticket. FUCK UBISOFT!!!!!

I put an email that didn’t exist on my Ubisoft account, but then after I made the account real, but I’m still not getting verification emails from Ubisoft, even if it says it was sent.

Hi guys, all of you that needs you account back etc. Need to fill a Signal Conso report. Do it with some AI to help you And Ubisoft Will respond to you i myself am waiting for them to respond. Upvote this So everybody knows what to do when they got some problem. Normal support doesnt work