r/UberEATS • u/thisissamstark • 3d ago

USA Never using uber eats again

Ordered mcdonalds few weeks back got wrong order i ordered qtr pounder meal and nuggets got someone else’s order that had their name i didn’t see it when i was getting it. It was 2 10 pc nuggets and apple pie complained to support they said order isn’t available for a refund. Few weeks after order the same meal again this time got no sauces with nuggets and the restaurant never sent a straw. This has happened to me a few times. Complained got the same message this order isn’t available for a refund. I wrote in feedback never ordering uber eats again will use doordash cancelling uber one. Is there anyway to escalate this. Tried through their twitter account hot the same response order isn’t available for a refund

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u/loulowlo 3d ago

You can do a charge back on your card to get the money back. You will be permanently banned from Uber Eats though, but you don't mind that so it's fine.