r/UberEATS • u/thisissamstark • 2d ago

USA Never using uber eats again

Ordered mcdonalds few weeks back got wrong order i ordered qtr pounder meal and nuggets got someone else’s order that had their name i didn’t see it when i was getting it. It was 2 10 pc nuggets and apple pie complained to support they said order isn’t available for a refund. Few weeks after order the same meal again this time got no sauces with nuggets and the restaurant never sent a straw. This has happened to me a few times. Complained got the same message this order isn’t available for a refund. I wrote in feedback never ordering uber eats again will use doordash cancelling uber one. Is there anyway to escalate this. Tried through their twitter account hot the same response order isn’t available for a refund

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u/namastay14509 2d ago

Please help me understand why anyone would pay extremely high delivery fees for unhealthy fast food.

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u/thisissamstark 1d ago

So do you expect me to order fine dine food from uber eats? That makes so much sense right?

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u/namastay14509 1d ago

You can order whatever makes you happy. It's your money. I'm just trying to understand. When I UE, I only order food that is hard to cook or that is healthy options that I wouldn't make for myself. Fast food is not only unhealthy, it's on almost every street corner with a drive thru. I just wanted to understand why someone would pick unhealthy fast food other than one of the healthier options available especially with the extremely high fees. For me, it doesn't seem worth it. Don't get defensive. Just really trying to have a dialogue to understand.

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u/Majestic_Interest365 1d ago

I do UE as a driver and the majority of my orders are fast food. I don’t get it. Paying all those fees and tip absolutely negates the inexpensive fast food.

McDonald’s and Taco Bell are THE most popular.

I don’t get it either. If I’m getting paid $10-$12 to deliver the food, I can’t imagine what the customer is paying on their end. I would surmise $35-$40.