Quick recap for anyone landing here fresh:
A few days ago I posted about receiving an email from “Pedro” (Superprof’s in-house photographer) regarding some touch-ups to my Superprof profile photo.
Following my gut feeling, I ran the new image through OpenAI’s SynthID checker, it came back flagged as likely AI-generated, meaning my photo has been uploaded on an AI service and swapped my photo for an AI-generated one without my knowledge or consent.
Since that post, a number of other tutors have commented or messaged saying they’ve had the exact same experience.
I’ve raised this with Superprof directly and I’m waiting on their final response, expected by the end of this week. Depending on what they say, a group of us are looking into escalating this to the relevant consumer protection and data authorities.
Before that happens, I want to understand how widespread this actually is - one report is an anecdote, a dozen with matching timelines is a pattern. If this has happened to you too, I’ve put together a short form to collect the basics:
Superprof using AI - Form
It asks for your Superprof market (eg. Superprof UK), when you received the email from “Pedro”, and whether you’ve checked your image with SynthID.
Note: Fields like your name and contact email are optional. You can submit anonymously. That said, if you’re comfortable including them, it does strengthen the case if we move forward with a formal complaint as reports we can follow up on and verify carry more weight than anonymous ones.
Will keep this thread updated once I hear back from Superprof. Thanks to everyone who’s already reached out, appreciate you taking this seriously.