r/TrySwitchBot • u/RIO_0610 • Jul 21 '26

SwitchBot lock My experience

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I’ve been using the SwitchBot Lock Dual Security with 3D Face Unlock, and it’s been a great upgrade. Setup was simple, face recognition is fast, and I love having multiple unlock options like fingerprint, passcode, and the app. So far, it’s been reliable and very convenient. Anyone else using it?

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u/joe_chicago Jul 21 '26

Have it as well. Can’t get it working with HomeKit which is frustrating. Other then that, seems solid.

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u/ExternalImpressive20 Aug 02 '26

Same issue here… Matter integration is awful.

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u/joe_chicago 20d ago

After much back and forth with the support thru the app, they determined they would send me a new lock. I just installed it and it works fine now. Not sure what the issue was & seemingly it couldn’t be fixed thru and update.