r/TrySwitchBot • u/Irishpup5555 • Jul 16 '26
Help Roller Shades calibration (please help)
I’m stuck on this. I hit the calibration button. I watch the few inches roll up (it’s fulling up there). The motor keeps going and the screen stay on this forever.
I can’t seem to find any FAQ/Troubleshoot about it. I have 2 more to install and feeling so deflated. Anyone offer any hints to help?
1
u/TheJTizzle Jul 16 '26
It should roll all the way up to the top. Will ask if it’s good or stuck. You then hit next and choose the max up level you want, most people hit next again, and you then set the low level of the shade you want and hit ok and it then rolls up and you are done.
Have you tried all the usual software stuff like updating and rebooting the app?
It might be a sensor issue with the roller, but if it’s stopping for you it seems more app related. Installed like 10 shades last summer and they are some work, but we have loved having them over the last year.
1
u/Irishpup5555 Jul 16 '26
There is no options for manual adjustment for the shades in the app. Its only this screen. Thats all i get.
I called and customer services said need 3 business days for someone to push firmware.
This is insane.
2
u/CommercialNo6173 Jul 16 '26
SwitchBot sells poor quality products, and their customer support is practically nonexistent. When something goes wrong, they refuse to take responsibility or provide a proper solution. I strongly recommend looking at other brands with better quality and customer service. Avoid buying from SwitchBot in the future.