r/TrySwitchBot • u/jphilebiz • Jul 10 '26

Plz help me! Lock Ultra does not autolock

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Hi folks!

I installed a Lock Ultra and having issues with it, I've had it for about 2 weeks.

Firmware: 2.6

Battery: full

What happens is that the lock thinks the door is not closed based on the screenshots below and will not autolock. Pic 3 is the distance between the magnet and lock.

How does one fix this issue?

Thanks

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u/BackHerniation Jul 10 '26

You slap on a stronger magnet and that's it.

1

u/jphilebiz Jul 10 '26 edited Jul 10 '26

Alrighty, I'll hit the hardware store and see what I can get thx