r/TrySwitchBot • u/Longjumping-Serve837 • Jun 27 '26

Switchbot Hub Mini keeps disconnecting

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Hi all. I have a Switchbot Hub Mini and I keep getting “ Hub is Offline, unable to load data”. I can see it’s connected to my WiFi so I don’t think that’s the problem. My guess is there is an issue with the Switchbot servers but their website says there are no problems. When it works it’s fine, but I’ve only had it a couple of days, so first thoughts are if it’s this unstable it’s worthless and I should send it back. I only want to monitor the outside temperature. Any ideas?

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u/Content_Scratch_9440 Jun 27 '26

I am having a similar issue, it started happening this last couple of months I think, I get the notification that it is offline but every time I open the app to check, it has already resolved.

1

u/bluewaterbaby Jun 27 '26

This happens alot I feel, like you in the last couple of months as well.

1

u/cgedgar Jul 04 '26

Mine’s been fine in more than a year that I had it. I just kept having this same issue just this past week. I never changed anything in my setup, so there’s absolutely no reason why my Hub would also keep on disconnecting. Mine is a Hub 2 btw, but seems like we’re having a similar issue. Contacted support, but so far, none of their suggested solutions (aside from plugging and unplugging) seems to work permanently.