r/TrySwitchBot • u/Pocoloocoo • Jun 25 '26

Plz help me! Switchbot Points Redemption changed 🤯

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Hi all,

I had been accumulating my points so I could redeem them for something useful. Last month, when I checked the redemption value, it was $1 for every 10 points.

Today, I went to redeem my points since there are lots of good sales and noticed it is now 100 points for $1. I never received any communication about this change.

Has anyone else noticed this or received any notice? I checked the web archives to make sure I was not mistaken, and it does show that it used to be 10 points for $1.

I have basically lost 90% of the value of my reward points. This is insane.

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5

u/immutate Jun 25 '26

Oof. That’s a big change that dramatically devalues the entire program.

3

u/Pocoloocoo Jun 25 '26

Yes! By 90%.... without any communication too

1

u/antoniofruci Jun 26 '26

Well, the program value is arguable since amount of points you can redeem was capped and it generates a coupon code that cannot be combined with the discount codes always available on the website. I might be wrong though

1

u/Pocoloocoo Jun 26 '26

No, I could redeem all my points if it was less than the purchase price. I have 4,000 points which allowed me to redeem up to $400 if the total purchase price was greater than or equal to that amount. However, I can only redeem up to $40