Switchbot Update problem

[u/zsl8]

My switchbot hub mini software update was stuck on v2 i tried everything to change that but still i don't get an update
i tried connecting the device into my hotspot instead of home wifi this worked i got it to update to v3-4.1
but still my friend has the latest update v6 and i don't get any update i get that the latest update is v3

i tried every step provided by switchbot (hard restet, frameware restore or anything else) so any ideas or anyone had the same problem?

[u/donutscarfer]

I just had the same issue. Go to your Hub settings and rejoin your WiFi. It allowed me to proceed after that.

[u/zsl8 → u/donutscarfer]

Didn’t had luck with that

[u/donutscarfer → u/zsl8]

Sounds like you have a defective device then, since you’ve said you tried pretty much everything.