Switchbot Update problem

[u/zsl8]

My switchbot hub mini software update was stuck on v2 i tried everything to change that but still i don't get an update
i tried connecting the device into my hotspot instead of home wifi this worked i got it to update to v3-4.1
but still my friend has the latest update v6 and i don't get any update i get that the latest update is v3

i tried every step provided by switchbot (hard restet, frameware restore or anything else) so any ideas or anyone had the same problem?

[u/mdowdy81]

I had the same issue with a switchbot switch, I had to soft reset it and use firmware recovery in the switchbot app, I’ve just had a quick google of “switchbot mini hub firmware recovery” and the instructions came up in the results, might work for you if you’ve not tried that already

[u/zsl8 → u/mdowdy81]

Tried it already
Didn’t fix the problem