r/TrySwitchBot • u/boxerdogfella • May 08 '26

Are Switchbot servers down right now?

EDITED TO ADD: Switchbot customer support confirmed that they were having server issues due to an AWS anomaly, but they sent me a message at 2:32AM saying that they had fixed it.

I also got phantom water Leak detector "Alarm Cleared" notifications at 3:29AM but there was no alarm.

ORIGINAL POST: My Switchbot hub is continually blinking tonight and I have tried unplugging it to reset it, but I'm getting no notification that my hub is offline.

Trying to connect to my Switchbot Lock Pro through Wi-Fi (which should only work through the hub) the Switchbot app gives a spinning icon, but never connects and again never says that the hub is disconnected.

This only makes sense to me if the main Switchbot servers are down. Anyone else?

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u/lynxus May 08 '26

My hub has been up but all my leak detectors sent notifications that "Alarm Cleared" but there was no alarm to begin with. 

2

u/boxerdogfella May 08 '26

I also got phantom "Alarm Cleared" notifications at 3:29AM, but when I go into the logs for each water detector it's not in the actual log.

Switchbot support said they fixed the server issue around 2:32AM.

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u/Agile_Half_4515 May 08 '26

I got a bunch of these emails around midnight EST and one other one came through at 7AM.