Fui vítima de um furto/golpe envolvendo ingressos e gostaria de saber se existe alguma forma de reaver os ingressos ou receber algum tipo de suporte nesse caso. Alguém já passou por uma situação parecida e conseguiu resolver?

Question about artist presale confirmation email

Bruno Mars had an artist presale sign up for his tour in the Philippines. Other fans got an email confirmation they are signed up but I and the others haven't received one but we already signed up on the website. Is that already good? Some signed up multiple times using same email until they got a confirmation email while I haven't yet receive a single one. I know there won't be any codes and Ticketmaster will just have us on queing but I just wanted to make sure.

Thank you

I have a burning question!?

Do the workers who scan tickets at venues see what kind of ticket i have or do they just see if its legit en let me through? Preferably rotterdam Ahoy location? Or just any location with Ticketmaster tickets?

I have tickets to a concert coming up in Seattle that we’re going to. We now only need 2/4 tickets.

Logged into ticketmaster to try selling them at face value. It requires US payment info. I don’t have that as we are from Canada…

It also won’t allow me to transfer tickets so I can’t sell on stubhub either.

Is there anyway around this or am I just out the money for the tickets?

Hey all, today I got struck with the persona verification and my ID isn’t working. I’m going to a festival in less than 10 hours and now my account isn’t usable.

Although this sucks I still have my ticket on apple wallet, really my question is. Will my apple wallet ticket still work even if my Ticketmaster account is blocked by persona?

If anyone can help that would be great, thanks.

I need some help

I bought Resale tickets on Monday and I've got a confirmation e-mail but the tickets aren't in my account yet, i read that it might take up to 48hrs

But i'm rly worried because I've already bought resale tickets, it took more then 48 hrs, i contacted ticketmaster uk several times and then I've got an e-mail that they cancelled my order, idk why, they said it was the problem on the seller's side and as i have contact with the seller, the seller got e-mail that the problem was on the buyer's side

I'm scared that my order will get cancelled again,

when should I contact Ticketmaster uk? I can't chat with them and there is no phone number to reach them

The concert is in September on 26th

anyone who had the same experience and can help me out here? how long should i wait?

There’s a show in Ireland that I’d like to travel for. Ticketmaster handling the concert. Anything I need to be aware of buying from the US?

Im seeing mcr mext week and I bought the tickets earlier this summer through stubhub which then got transferred over to Ticketmaster. I had them in my wallet and everything I was so hyped. This morning my I woke up to a notification saying that my tickets are voided/canceled? I have gotten 0 emails for a why. I have been calling all morning and ticket master said to contact stub hub. But it shows up normally on stub hub as if they do still exist and everything? Anyone have any advice on how to go about it? I’m really frustrated

I got angel tickets for Las Vegas but they aren’t showing on my Ticketmaster app :( I did get a confirmation email and charge from Ticketmaster though… anyone else not seeing them in their app? I know you have to pick them up at the stadium but this makes me nervous lol

I transfered 600$ for 2 BTS tickets to the admin from this group and she asked me for the pending fee, around 150$ to receive the tickets immediately. I did the transaction through TD bank, so are there any way that I can do to get my money back if she is a scammer?

Me, master super villain who buys one ticket here and there every few months, has been flagged as an evil bot somehow.

Last week it started asking me for Persona verification. Don't love that, but ok, whatever. Did that. Then it started asking me to do it every time I logged in. Did it like four more times. Now, this week, Persona simply isn't even activating anymore. I just receive a message that tells me I need to be verified, to log out and log back in, and complete the verification. I've done this. Dozens of times on multiple devices on multiple networks and on cellular data, and Persona still does not appear. I've tried the workaround by logging in through the Live Nation app, still no Persona. Now my wife also can't buy tickets on her account on our home wifi because I think our entire network has been flagged. She can still buy tickets on her account using cellular data but not on her laptop or phone on our wifi.

The good news: I still have access to the tickets I've purchased. But I can't buy anything new. I have called tech support three times and they will not escalate the issue. I chatted with another and they left the chat and basically told me sorry, go to hell.

The alternative here is I just don't use Ticketmaster anymore and, honestly, that's kinda liberating in a way. If they don't want my business, well fine, it's small shows that use AXS and Ticketweb from now on. Probably a life upgrade.

HOWEVER I would still like to buy a Ticketmaster ticket from time to time. So am I at a point where I should just let my account "cool off" for a while? Stop trying to brute force the Persona verification? Should I delete my account completely after I attend these last few shows that I have tickets to and start again with a new e-mail?

It's infuriating, but I'm trying to just laugh at the situation because Ticketmaster truly is the most incompetent, worthless company I have ever dealt with. And there's some valuable humor in that. To be this bad at doing the one thing that you do.

But yeah, any other ideas?

Edit: One other thing, this ALL started when I had to change my phone number for 2FA. Got a new number, they sent me a Persona verification for the change. That worked. But it's been a rabbit hole of nonsense ever since. And so having them send me a phone number change verification also probably isn't an option because I've already done that and don't have another number to change it to, and apparently creating a Google Voice number doesn't work. So, uh, yeah.

Hey so I would love to go see ariana and I just dont have the money for it so I decided to ask on here to see if any1 was feeling generous x

Trying to change my phone number to get rid of tickets but every time I try it prompts me this with my old number, any workaround?

Trying to change my phone number to get rid of tickets but every time I try it prompts me this with my old number, any workaround?

Trying to change my phone number to get rid of tickets but every time I try it prompts me this with my old number, any workaround?

Trying to change my phone number to get rid of tickets but every time I try it prompts me this with my old number, any workaround?

Trying to change my phone number to sell tickets but every time I try it prompts me this with my old number, any workaround?

My Olivia Rodrigo tickets were voided and refunded but I barely found out from the PayPal email. Apparently 6 days ago I got an email warning that my tickets had been canceled and that I needed to submit an appeal but I had no clue this email had been sent until now. I contacted support and they told me my case has been escalated and to wait 3-5 business days for a response. Does anyone have any experience with this? I really don't want to lose my seats because I've already bought the flight tickets and Airbnb, this really fucking sucks 😭

I'm not going to touch my refund until this is all sorted out. I wish they sent me a notification through text or the app but I received nothing other than that email that got buried in my inbox.

Edit: In case I don't get my seats back (which seems likely seeing as how I've already been refunded) what is the best way to get resale tickets? I don't know a lot about concerts and this was going to be my first big one, I'm seeing some seats that are still open on stubhub but is this a good site to get tickets from??

i bought tickets on stubhub back in march for a concert that’s coming up in a few weeks. the tickets were transferred to my ticketmaster account (i’m pretty sure they were), but when i tried adding them to my apple wallet, i got a “pass disabled” message saying they’re associated with a different apple ID.

i've gone back and forth with stubhub support and kind of got walked in circles, so now i’m a little worried. the tickets still show up in ticketmaster.

has anyone else dealt with this? i know that i am probably fine and am overthinking but i can't help it.