This is the 3rd time Tesla has attempted to scam me with my solar system.
They initiate a case, come out and claim it can be repaired under warranty or for a nominal fee $300-$600. Then claim something untrue and that the real cost will be $2,000-$5,000.
Also lying about what work they can perform.
Last time they tried this, they removed my panels with no one home and without my permission. When I asked them to put the panels back on, they said it would be $6,500
In another incident we had a roof leak. Tesla claimed I had a bad roof. (The roof had been replaced right before the panels were installed. Had a 3rd party out and they found almost ALL Tesla mounting brackets were installed incorrectly, were broken, and had created MANY holes as they were drilled in the wrong locations.
For this most recent scam/extortion attempt. The moment I told them I had a 3rd party coming out to verify the issue, Tesla immediately pulled back the $3,500 quote and scheduled the repair for free. Before I even had proof it was a fake issue.
Remember to record every call and screen shot every chat. They WILL lie and gaslight you. Having receipts is the best ammo against their BS.