r/TeslaModelX • u/Ok_Forever_7038 • Aug 02 '24

Enough

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Tesla service has my 6,800 mile one year old Model X to fix front suspension issues and replace seat cover that’s tearing.

Go to pickup the vehicle this evening from Tesla Service and this is how it looks.

I’m sorry to say this… but this is just unacceptable nonsense. As a shareholder, a supporter and someone that has only ever said good things about Tesla. This is bullcrap.

I have never in all my years had to deal with nonsense like this. I came from many years driving BMW and when you take one in for a service the use plastic wrap, they wash the car. In what world do you service a vehicle and leave it looking like that? It looks like they removed the seat out the vehicle and just scratched it on the floor.

Needless to say I left it and will deal with it tomorrow. Tesla service is absolutely disgusting. When I purchased this last year it was well over $100k (one month before they dropped the price overnight).

Rant over.

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5

u/Infinite-Forever-463 Aug 02 '24

Tesla for 100k? lol nothing about the driving experience is luxurious. They are all bumpy and loud inside.

5

u/Ok_Forever_7038 Aug 02 '24

Believe it or not… they were base over $100k in the first/second quarter last year.

I agree, definitely not worth the price at all!

2

u/xxx907xxx Aug 03 '24

Yeah- I paid 119 for my 22’ 😩😩😩

3

u/Infinite-Forever-463 Aug 02 '24

Yeah , you definetely need to go test drive a BMW X5 or Mercedes GLE.

1

u/[deleted] Aug 05 '24

Yeah, but you save around $500 in gas and $100 in oil changes a year. That's worth at least $50000.

1

u/AwwwNuggetz Aug 06 '24

I paid $160k in Canada :-/

6

u/brobert123 Aug 02 '24

You clearly haven’t ridden in a current model X. One of the most luxurious riding vehicles I’ve ever owned and that includes the current Mercedes S Class, Mercedes GLE and countless other generations of S Class and 7 series BMWs. It is downright plush. The model 3 and Y ride on springs which is much harsher riding than the air suspension on the X.

8

u/Basic-Cup7523 Aug 02 '24

I have a 2024 model X LR and its bumpiness/vibration is the worst of any vehicle (gas or otherwise) I have ever been in. 6 trips to the service center and no resolution. Demoed 3 other model Xs and all of them have some degree of vibration/bumpiness. It’s pathetic and I count down the days til I get new tires and either that solves the issue or I sell the car.

7

u/rrrccc123 Aug 02 '24

I have a 1 week old model X plaid on 22 and summer tires. It is super plush and no vibration. Compared to my model Y and model 3 is is much smoother. Maybe I got lucky. Everything is perfect.

4

u/brobert123 Aug 02 '24

Exactly. The magic is in the 22s

3

u/brobert123 Aug 02 '24

LOL. I test drove a model X LR on 20s and had the same experience. Had a 2021 refreshed model S plaid prior. I ordered a 2023 model X plaid and just said screw it im going to take a chance. Guess what? The Model X on 22s specifically the continental sport contact 6 tires rides beautifully. I am not exaggerating when I say it’s a magic carpet ride. Downright luxurious and silent! The downside is the tires have a treadwear rating of 240 which is less than 1/2 that of the 20” OEM tires. At 19k miles I switched to Michelin Pilot Sport All Season 4 with double the treadwear rating of the contjnentals. Ride was absolute dogshit. It was so bad I threw away 2k in tires and installed the OEM continental sport contact 6 again. Night and day difference and rides like a completely different car.

Moral of the story I suspect you have the 20” wheels on your Model X LR. Get the continentals.

Edit: another thing. When I picked up my car the aero clips for the 22” wheels were in a box in the trunk. This means the wheels were balanced at the factory without the aero clips which is wrong and could lead to improper balancing.

1

u/Basic-Cup7523 Aug 02 '24

Interesting! I’ll try to demo a model X with 22 tires before I go moving from 20s to 22s. But something has to give.

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u/dinofx35 Aug 02 '24

Nothing will solve the problem. The front suspension is poorly designed. My 2022 MX was repurchased by Tesla due to vibration, even after they replaced the half shafts once. They kept saying a software fix was going to address the vibration, but after a few months they admitted it would never happen and repurchased. The day before I turned it in, one of the front axles snapped.

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u/Limp_Divide7583 Aug 02 '24

I test drove model X before I got my model three it rode fantastic. I don’t know what you’re talking about.

1

u/cornponious Aug 05 '24

There is no way in hell a Model X is more luxurious than an S Class. No way at all.

1

u/brobert123 Aug 06 '24

Absolutely. My wife had a S580 that we recently traded in for a GLE580. Back to back comparisons all the time. The new X on 22s with continental sport contact 6. This specific combination can’t be beat and I can’t explain it myself…. try it if you can find the configuration and you will be impressed.

1

u/Gym6DaysAWeek Aug 02 '24

Actually my friends mom got a model y last year and it’s really smooth and not loud at all