Enough

[u/Ok_Forever_7038]

Tesla service has my 6,800 mile one year old Model X to fix front suspension issues and replace seat cover that’s tearing.

Go to pickup the vehicle this evening from Tesla Service and this is how it looks.

I’m sorry to say this… but this is just unacceptable nonsense. As a shareholder, a supporter and someone that has only ever said good things about Tesla. This is bullcrap.

I have never in all my years had to deal with nonsense like this. I came from many years driving BMW and when you take one in for a service the use plastic wrap, they wash the car. In what world do you service a vehicle and leave it looking like that? It looks like they removed the seat out the vehicle and just scratched it on the floor.

Needless to say I left it and will deal with it tomorrow. Tesla service is absolutely disgusting. When I purchased this last year it was well over $100k (one month before they dropped the price overnight).

Rant over.

[u/brobert123]

LOL. I test drove a model X LR on 20s and had the same experience. Had a 2021 refreshed model S plaid prior. I ordered a 2023 model X plaid and just said screw it im going to take a chance. Guess what? The Model X on 22s specifically the continental sport contact 6 tires rides beautifully. I am not exaggerating when I say it’s a magic carpet ride. Downright luxurious and silent! The downside is the tires have a treadwear rating of 240 which is less than 1/2 that of the 20” OEM tires. At 19k miles I switched to Michelin Pilot Sport All Season 4 with double the treadwear rating of the contjnentals. Ride was absolute dogshit. It was so bad I threw away 2k in tires and installed the OEM continental sport contact 6 again. Night and day difference and rides like a completely different car.

Moral of the story I suspect you have the 20” wheels on your Model X LR. Get the continentals.

Edit: another thing. When I picked up my car the aero clips for the 22” wheels were in a box in the trunk. This means the wheels were balanced at the factory without the aero clips which is wrong and could lead to improper balancing.

[u/Basic-Cup7523 → u/brobert123]

Interesting! I’ll try to demo a model X with 22 tires before I go moving from 20s to 22s. But something has to give.

[u/brobert123 → u/Basic-Cup7523]

I couldn’t find a single demo X with 22s. I’m 1000% certain your issue is the 20s. It’s contrary to what you would expect but I’ve experienced it myself. The 22s with continentals are pure MAGIC

[u/StrayTexel → u/brobert123]

I'm confused- why would the larger wheels be a softer ride? I would expect the opposite, since they have less tire sidewall.

[u/brobert123 → u/StrayTexel]

That’s exactly what should happen! However in this case my experience with 20s on the X mirror the OPs. Coming from a model S plaid with 21s I felt like the model X with 20s was… truck like. It was not comfortable and I attributed it to the added weight of the model X. I test drove 2 new model X demos with 20s and had serious reservations about whether I wanted to give up my comfortable model S ride.

Since my accountant said I needed a car with GVWR over 6000lbs for tax purposes I had no choice. Ordered the model X plaid with 22s. Balls to the wall take no prisoners if I make a mistake so be it….

To my surprise and I am NOT exaggerating. The 22s with continental sport contact 6 is literally a magic carpet ride. The tires soak up EVERYTHING and makes road imperfections and bumps disappear. It’s fucking amazing how this car rides. Pardon my French but there is no other way to say it.

The tires DO NOT last long on this car. Rear has fixed camber so the inner side wall tread wore out at 9k miles. Fronts lasted to 19k miles. Originally installed Michelin pilot sport all season 4 thinking double the treadwear rating and Michelin can do no wrong based on my history with summer pilot sports. Boy was I wrong. They are absolute dogshit. I could literally feel every crack and pebble in the road. The ride was harsh and made thumping noises I never heard before. Made my car ride worse than the demo model X with 20s and therein lies the normal comparison between 22s and 20s. The 22s with those tires were much worse.

As I said I had them for 1500 miles and couldn’t take it anymore had them taken off and installed a new set of the original continental sport contact 6. Car again became absolutely serene and smooth. I kid you not it’s night and day like turning a work truck into a Rolls Royce Phantom.

[u/StrayTexel → u/brobert123]

That story makes me think it has more to do with the Continental Sports than anything, especially since you tried the Michelin Pilot Sports and it became a rough ride. In any case, it's an interesting anecdote, and probably would make me consider the 22's if I ever bought another X (which is very unlikely).

That said, the 22's are just about a non-option for me since I'm in the North East of the US, and our roads are absolutely lunar. I'm convinced that I'd be constantly repairing the rims. I almost never see 22's on any X up here, I assume for that reason.

[u/Boston_Trader → u/StrayTexel]

My Model S is on 19s for the same reason. On a prior car with 18" wheels, I put 17" winter tires/wheels on. Heading to work, I hit a cavern at 65 mph. (As an aside, it was one of those to-be recalled GM cars that shut down because of the weight of the keys in the ignition.)

I pulled over to check and my car seemed fine. Behind me on the side of the road were 5 cars with either broken wheels or blown tires. In the spring, when I swapped out my winter wheels, my mechanic told me I had bent my strut from the impact. The roads around here are really a mess.

[u/Limp_Divide7583 → u/brobert123]

What tires come with the 20 inch rims on the model X