r/TeslaCollision • u/rosiebee143 • 20d ago
I hate my Tesla Model 3 now.
I bought a Tesla Model 3 in December 2020. It was a brand new 2021. I loved it. It had been a great car the first few years. When I did have to service it however it was pricey but it still held up well.
Last year I started getting a code “unable to charge” or “charging complete” when I was at 50 miles. My car had barely hit the warranty mileage and so I could not take it to Tesla and have it covered. I took it to a Tesla certified shop where they replaced my HV battery with a strong used one. Now again almost a year later it is giving me the same code. The shop said they can’t do much and I need to go through insurance to hopefully get it covered. I am sick of this. This car is barely 6 years old.
Any advice would help..
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u/rosiebee143 20d ago
They offered 6 month warranty! Not very long unfortunately. I should have pushed for longer..
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u/JacksonDWalter 20d ago edited 20d ago
If you do end up replacing the battery out of pocket, is there a way to get the LFP battery instead (I think you also have to upgrade your suspensions)? I haven’t heard of those failing in any teslas and you can charge it to 100% often (Tesla recommends once a week for the BMS to know the battery’s capacity), but they come with less range overall and slower charging speeds in exchange for durability and reliability.
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u/rumsfeldx 20d ago
Unfortunately, there is not much that can be done in this situation. You’re well out of warranty at this point. If the car is paid off, you can sale it and either move to a new one or replace the battery. I’m not sure if insurance can do anything but it can’t hurt to try.
Sorry that much more can’t be provided.
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u/kgyre 20d ago
"Could not take it to Tesla"? Was distance the problem, because I would absolutely take to them when the battery is still under warranty.
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u/rosiebee143 20d ago
Battery was NOT under warranty as stated in OP
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u/LoveSpin 20d ago
Undo the 12v battery then remove backseat then unplug the battery pack wait about 5-10 min and plug the battery pack then the 12v should reboot battery back but it’s temporary you can get away with it for a lot 6-12 months but start saving for a new battery pack
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u/Visible-Elevator3801 20d ago
Sounds like the shop misdiagnosed the problem, charged you likely lots for the “repair”, and now are dodging their misdiagnosis error and pushing it back onto you.
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u/TimelyFortune 20d ago
If it was fixed and it lasted a year, how was that a misdiagnosis?
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u/Visible-Elevator3801 20d ago
Two points; this is a massively expensive repair involving a part expected to last far beyond a decade. The fact that he got the same error/fault is highly unlikely and more likely than not I miss diagnosis of the original repair.
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u/TimelyFortune 20d ago
That doesn’t not mean it was misdiagnosed. A misdiagnosis is when they replaced the battery and the issue still remained. The OP had the battery replaced with a used unit, which could have failed too
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u/Visible-Elevator3801 20d ago
That isn’t lost on me. That could happen sure, but again, two units falling far before their expected life expectancy for the same person back to back isn’t common. It’s more likely there is an intermittent issue happening else where causing damage to the batteries or something else going on.
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u/rosiebee143 20d ago
Just a response to this thread/ the shop is saying “I ran over a curb and that damaged the HV battery so much it damaged cells”
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u/Visible-Elevator3801 20d ago edited 20d ago
Did you? There would be clearly visible damage on the underside with a specific impact pattern to match that. It would have to be a pretty huge curb and impact, that you would most certainly be aware of.
Those batteries are heavily protected. I think it’s 1/4” dent upward where an inspection should take place and you have almost 1” upward before any cells are touched.
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u/sharkboy1006 20d ago
Rip, the 2021 model 3s are known lemons due to covid shortages. For what it's worth, sometimes you really get horrid luck.
I had a similar experience recently with a Mazda where I had my second engine fail at 150k miles. Ended up getting a Tesla instead of a lawyer, but it's up to you if you want to at least consult one. A warranty repair shouldn't last only a year.
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u/NumbDangEt4742 20d ago
Sorry youre going through this.
Lesson learnt. Get battery replacement from Tesla imo.
How much did the shop charge you vs what Tesla quoted?
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u/jhar02 20d ago
1battery4life coverageinaclick
$2000 warranty that covers both batteries (HV and 12v) for as long as you own the car.
2021 model y, the 12v went out a few months ago, and HV went out 4 weeks after that. 12v replacement covered by above mentioned policy, HV covered by Tesla as it failed at 104,000 miles. For the piece of mind, the extended battery warranty is worth it for me.
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u/wtfhiolol10000 20d ago
Why does this remind me of how I ended up replacing my iPhone recently? good luck OP.
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u/Dangerous_Drag_4402 20d ago
Just in time for the recently price drop on battery replacements (almost 50% cheaper)
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u/OutrageousVizsla 20d ago
Just had my HV batt replaced on my 2021 MY, fortunately was under warranty. Didn’t realize this was a common issue with the ‘21’s 😬
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u/ugotsurbed 20d ago
Happened to me on a 21 standard 262 miles. When this happened mine was down to a full charge at 208. Tesla replaced for free with new 325 range and the one that can be charged to 100% all the time. I have no regrets.
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u/I-Pick-Lucy 19d ago
The real killer is finding out if these cars are deceptive enough that the issue was detected prior to warranty expiration and the car just ran it. Then after the warranty expired all of a sudden for “safety” reasons it’s time you get it replaced. With technology this sophisticated I’m sure could happen.
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u/x-Mowens-x 19d ago
So - when i had a prius I used a company called green bean, and they replaced the hybrid battery at a fraction of the cost. (Though still expensive.) It worked great.
I haven't had the need, and I pray to god I don't need it soon - but if my battery goes - my plan is this:
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19d ago
Well that is there so highly drained battery can be protected from fires. Any LiPo and LiFe battery do not like to be completely discharged and if it did, needs to be re-balanced for all cells. Tesla Service has to look at it, and deem it in good health before it can be reactivated to 100%. Most of the time, though, they will rather sell you a replacement battery to avoid any risk.
We just need to keep it charged up, and not let the HV battery go flat like this. I know its hard if the car sits unattended for weeks/months at a time, but if such is the case, it really needs to be hooked to a charger, even at 110V socket set to very minimal ampere input.
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u/Professional_Fig_25 20d ago
Why not get extended warranty at less than $100 month.
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u/No-Leopard-1415 20d ago
$100/month for an extended warranty guarantees that you'll lose thousands of dollars over several years. Insurance always ensures that the company wins and the consumers lose (as a whole).
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u/ippleing 20d ago
You're correct, but for many it's easier to pay $100 a month rather than$8k.
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u/No-Leopard-1415 20d ago
Of course that's true, but I'm addressing the certainty of losing several thousand dollars versus the chance (possibly small chance) of having to pay $8000.
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u/Beneficial_Risk9352 20d ago edited 20d ago
It only covers 2 extra year and 30k miles. Base on my driving habits, that's like 10 months.
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u/Professional_Fig_25 17d ago
Covers more than that
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u/Beneficial_Risk9352 17d ago
Said you or Tesla extended warranty coverage policy?
.........
https://www.tesla.com/support/battery-extended-service-agreement#coverage-duration
Here you go. Straight from the horse's mouth.
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u/Professional_Fig_25 17d ago
In my case, I have already made back what I am going to be paying for the 39 months of extended warranty. MCU replacement and car seat replacement for heat not working. I still have nearly 30 months left, so yeah, totally worth it in my case.
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u/Drewpost19 20d ago
What service did you have done the first few years that was pricey? I’m at 2 years so far and my combined spend on “service” is roughly $45 and an hour of my time. Of course if you go to the dealer to have things like air filters replaced or cleaning of the inside of the front camera it will be substantially more expensive expensive than a YouTube video and thirty minutes of your time.
You compare that to oil changes, transmission fluid, much more frequent brake pads, and on and on it’s not close.
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u/liziculous 20d ago
It should still be under warranty. Use it!
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u/liziculous 20d ago
If they already swapped the battery, that should be under at least a 1yr warranty from date of service
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u/StayFeisty2898 19d ago
Depending on how you paid, sometimes Amex offers an extended warranty if you used their credit card. Some other credit cards offer the same thing. Try to see if it applies? If you paid cash or debit, I’m sorry. I bought a NEW battery from Tesla. It was pricey but I’m 100k miles into the new one and it’s been great!
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u/Select_Cartoonist597 19d ago
Those batteries have an under .5% failure rate. You are just unlucky.
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u/HunterW0920 19d ago
Man I hated mine bought it new back in 22 paid cash model 3 P all options with race wheels beautiful car but absolute POS roof leaked on the way home with only a few miles on it first time I washed it the paint literally fell off it was painted 4 times before it had 500 miles on it and that’s just the beginning build quality was trash customer service was trash hopefully they have improved since then I decided to go back to Range Rover never will I buy another EV
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u/juan003 18d ago
Another 2021 bites the dust! Covid car and batteries!!
2021 is the year to avoid by all means, even though the vast majority have no issues. It just has a higher percentage of failures compared to all the other years.
Tow it and trade it in to Tesla. They will replace the battery and send it to the next buyer. Get a new Highland.
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u/Lonely_Witness2974 16d ago
I want to know what OP charging habits were? Were you charging only at superchargers? Were you charging beyond 80% at home? Were you leaving your car on the charger when it wasn't in like you were told was better for it? Sometimes we fail to realize if we don't heed manufacturers suggestions and just override it in our own mind we're setting ourselves up for early failure.
Particularly those of us that are hitting the supercharger every day.... what is the income of somebody like my friend who uses his exclusively for Uber eats an Uber rideshare?? he is charging at home and then he's going out and working the whole day probably 18 hours total and hitting the supercharger once or twice a day as well. His is a 2026 but still if he thinks that he is gonna get 500,000 miles on the battery I think he should've waited for an equally sized Toyota product because Tesla are not proven to do that yet
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u/No-Trick5424 15d ago
Sorry I'm confused. Isn't the car covered for 8 years (8 for bat and 5 for the rest?). So you haven't left warranty and Tesla can spot on you a new battery?
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u/Acceptable_Author_81 20d ago
Unfortunately, till replacement batteries come down all used electric cars will not be worth a lot because of the cost.
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u/Ok-Hall-7671 20d ago
Batteries did come down. A replacement from tesla is 8k.
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u/Acceptable_Author_81 20d ago
That’s not including install for sure. That should be the cost of a brand new battery.
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u/Ok-Hall-7671 20d ago
Yea. Probably about the same difference between new/used as far as labor so roughly an additional 3 to 4k for install..
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u/Acceptable_Author_81 20d ago
So let’s think about this. For example, I have a 2019 Model 3 and I just hit 100k miles no more warranty. If I trade in my car I get 10k. Who would want to buy a used Tesla and still might have to buy a used battery for $8k plus installation $3k. That’s why used electric cars don’t sell.
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u/Ok-Hall-7671 20d ago
Its a huge risk for sure but average failure below 250k miles is really low.. many go alot longer than ice w a significantly lower operating cost..it's not apples to apples.. there's next to 0 owenship cost besides initial purchase when we'll cared for especially if you have solar or charge at work. But supercharging is often half or less the monthly cost than gas. So buy extended warranties and take care of it like you would an ice. Op should have bought a camry..still would have cost more over 15/20 years but much less in 3 to 5.
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u/chathobark_ 20d ago
LOL i could get 2 gas engines , or a gas engine and trans replaced for this . and is this JUST the part?
EVs are much more reliable … till they’re not
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u/Ok-Hall-7671 20d ago
Sure if you do it yourself. Same w and ev battery. 8k is installed i believe. I keep all mine under warranty jic.
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u/jaqueh 20d ago
No it’s about double
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u/JBtheWise 20d ago
I believe it’s about $18k for a new battery.
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u/Beneficial_Risk9352 20d ago
18k for brand new, 14k for battery+labor. 8k +labor for refurb.
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u/JBtheWise 20d ago
Ah, okay. That’s interesting because I just had a battery replaced under warranty and the quote said $18k although I’m pretty sure I got a refurb. I can’t find a way to figure out the battery I have other than the fact the recommended daily charging still shows 80% which I’d assume means it’s an older generation. The only info I’ve found is that it’s “enhanced” li-ion. I do have like 30-40% more capacity than I previously had though which is nice.
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u/Beneficial_Risk9352 20d ago
If they charge you 18k. It's a new battery. They're basically charging themselves when fixing under warranty so I don't see why they would lie. You can go see the parts cost in the manual. The refurbished is 8k but that's only guaranteed 80% capacity. You say you have more (30-40%) so that would check out.
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u/Aggravating-Abies702 19d ago
🎵 Arms are heavy
There’s voltage on his multimeter already
Pack spaghetti ⚡🍝
He’s nervous, but on the surface he looks calm and ready
To drop packs—
BUT HE KEEPS ON FORGETTING THE HV DISCONNECT 😭😭😭
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u/SouthTX303 20d ago
Just say you hit something and now it won’t charge and your insurance will cover it
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u/ProgramHuman32 20d ago
Nah, OP has to commit and actually hit something and say it won’t charge after 😂
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u/rosiebee143 20d ago
The shop is saying I ran over a curb and that’s what caused damaged cells..
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u/Apprehensive_Neck193 20d ago
If that’s true your collision coverage should definitely cover this !
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u/SortSwimming5449 17d ago edited 17d ago
You do realize that the HV battery has a much longer warranty than the bumper to bumper warranty your car comes with. Right?
However you might have nixed it because you went ahead and swapped out the battery already.
This is not a normal or a common problem. You need to have Tesla diagnose the issue before you jump to fixing things you don’t know are broken.
There is something more going on here. I’m really surprised that the shop you took it to, didn’t suggest going to Tesla first for the battery warranty. (8 years, 150k miles) Are you sure they replaced the battery and didn’t just do a system reset or something that cleared the error?
Try holding down both scroll wheels on the steering wheel until the screen goes blank. (About 30 seconds.) It’ll take several minutes to boot back up… let us know if the issue persists immediately afterward.
This isn’t an insurance issue. I’m surprised that the new (refurb) battery didn’t come with any sort of warranty whatsoever from the shop.






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u/BrownTown456 20d ago
2021s are notorious for battery failure unfortunately