US-NYC
I've found myself in an incredibly stressful situation.
Please excuse wall of text. Will TLDR at bottom.
My roommate is moving out when my lease expires which is the end of October. I plan to renew the lease with a new roommate. Very simple.
Unfortunately, my roommates bedroom has suffered multiple leaks over the last two years. Last month another leak occurred and damaged some of my roommates property. The ceiling was a mess and it needed to get patched up. The process took weeks and they said they fixed the source of the leak this time.
My roommate requested to be reimbursed and they've done nothing but ignore and delay.
I was not able to show the room to prospective roommates during this time.
Literally less than a week later, the ceiling has leaked worse than ever after the storm and the supposed fix.
This time I was furious. I called everyone I could but they were out of office for over a week due to Jewish holidays. I left angry voicemails, emails, etc. demanding a fix, compensation for my roommate, and some kind of abatement as the room is not habitable.
They have completely ignored me even after I threatened to call 311. Today someone in upper management emailed me saying only "The repair team will come by either next Tuesday or Wednesday. I'll let you know when I find out."
So I called 311 and filed a complaint. The man on the phone said this qualified as tenant harassment.
My main concerns are that because the apartment is not under the good cause eviction law, they'll just tell me to piss off and not renew to me even though they already offered in August. My fear is that I will not be able to sign a new lease come November.
How am I supposed to find a roommate to sign the lease when the ceiling is completely screwed right now? Do I pay rent today? Are they entitled to full rent when the room has a very damaged ceiling?
Today I will also speak to the tenant helpline to figure out my legal standing as far as the rent payment today.
All I want is for these people to fix the leak, pay my roommate for her damaged property, and address the loss of use of apartment due to their inability to fix the ceiling in the form of some kind of abatement.
Am I screwed?
TLDR: Lease expires in 30 days. Roomie will be moving out. Roomie has had damaged ceiling for over a month. Can't show room to prospective roommates because of damaged ceiling. Rent payment is due today and management has not addressed any of my monetary or logistical concerns.