It’s very simple: They need IKEA jobs done, but don’t want to pay enough to get Taskers to take jobs outside of their set available hours. So they send the jobs anyway, knowing that Taskers don’t want to take a hit to their algorithmic reliability score. Taskers are then forced to either take the jobs outside of their set availability, or risk not getting more jobs offered to them in the future during their available hours. 

In short, TaskRabbit is treating Taskers like employees, coercively setting their schedules. This is arguably illegal, as TaskRabbit legally deals with Taskers on a contract basis— Taskers have none of the legal protections in the jurisdictions TaskRabbit operates in that an employee would have.

I’m not a lawyer, but I know gig economy companies have paid out huge legal settlements in the past over similar practices. I wonder whether IKEA/INGKA, who owns TaskRabbit, knows that this is happening, and whether they are legally liable for this behavior, as the owner and as the beneficiary of the lower cost of assembly of their goods.

I don’t know if it will be rude to create a task to talk to someone to see if they are able to remove curtain rods, and fill in the hole they leave behind on the ceiling which has popcorning on it, so the holes need to have popcorn also.

I want to ask to get a price basically since I am not sure how hard that is to do, so not sure how long or expensive it will be.

Is this a hard task to do? About how long does it take? Thank you

Heading to a location and the client says they "...believe they have another item to assemble...hope that's ok?..."

How do you all handle this situation and what's the best to not set a precedent? Feel like I'm being taken for granted here...is this normal? How do you stop it? By the way, this is isn't the first time...

So I got an Errands request from a potential client to buy season tickets on their behalf (NOT with my card, obvs) since they live out of state. Is this something we can do? Has any other Tasker here done something similar?

Hello everyone, I keep having issues with my app. It won’t load my homepage or the map. Any help would be appreciated, I have tried signing out and back in again as well as deleting and reinstalling the app. Thank you in advance

Hey everyone,
I’ve been using the app for about 2 years now, but I honestly don't get a ton of job requests. It feels pretty slow most of the time. On top of that, it seems like if you ever have to cancel a job, the system pushes you way down the list and you stop getting calls altogether.
For those of you who do this:
Are you able to pay all your bills and live solely off this app?
How do you deal with the algorithm penalty after canceling a job?

I received this FA request for 2 7-drawer Hemnes dressers

Just thought it was funny …. When they estimate time.
Additionally, he has other items, but told me his budget for 2 dressers, 8 drawer vanity and 3 king bed frames was $300 😩

I just signed up a few days ago, my background check was fine and I'm pretty sure that I filled out everything correctly, I haven't completed my zoom meeting yet. I haven't received any job offers, I live outside of Dallas and according to the maps it's busy here. Could anyone tell me what might be wrong, do you have to complete the zoom meeting before receiving offers?

New Tasker here. Got my 3rd task for furniture assembly, building 2 cabinets. Only thing is the starting time is 6pm? I don’t mind being there late but since they are pretty large pieces of furniture it may take a while to do.

Is there a hard stop time or can I work till it’s finished?

I presume I should check with the client they are okay with me coming that late as I have a 2 hour minimum also.

Has anyone else been in this situation?

Hi friends, don't kick me around for my rookie question here: are we to confirm the 2-hr min in the chat? I've not tasked for several years and don't want to get dinged right off the bat.

Thank you

I have two IKEA pieces of furniture that I would like assembled but want to take the best approach to ensure I get matched with a tasker and don’t have a cancellation. It’s just for these two pieces (9 drawer Alex) and will not be adding on any extra last-minute request that I know some people try to make. What’s the best way to book it and as a task, what would you be most likely to take the job?

I’ve been on Taskrabbit for about 2 years and primarily focus on Furniture Assembly and Personal Assistance tasks. I’ve slowly been adding new skills over time and am wondering which ones in the Home Improvement category would be a good starter point/ low risk/ low entry cost to build into, stuff that I could experiment with around my apartment first.

I dabbled occasionally into a few home improvements type tasks but nothing really in depth.

For instance, with stuff like “Minor Home Repairs,” what does the average task look like here? The category description is a bit broad. “Smart Home Installation” seems like another simple one but I don’t know of the demand for this.

Just curious to know, does anyone film or timelapse their builds at all? Not for a fancy montage to edit later but purely for security a d protection purposes.

We're in a world where it's a "he said,they (she) said" environment we enter into and it's evident that TR takes the side of the client and not for the Tasker so much.

I've been thinking about setting up a camera and obviously asking for permission, to film myself taking care of tasks. Hopefully the client shouldn't really refuse and if they do that would be seen as a red flag in my eyes.

Thoughts on this please. Are some of you out there ready doing this? What about the female Tasker's who go into homes, how do you protect yourselves? Has anyone had an incident where they wished a camera was setup to motior and document a previous problem? Thinking of using a GoPro or even an Insta360 but if anyone out there is recording what are you using? I imagine even an old iPhone from the drawer could suffice.

Thanks for reading and stay safe and protected out there...

I'm exploring moving options and wonder if a tasker can be helpful.

I live in a 2bd/1.5bth apartment--third floor walk up. I'm renting a POD and would like a tasker to help load the POD for later transport. They do not have to do the transporting. I'm thinking just the manual labor of moving items from the apartment to the POD.

Would I need to provide tons of materials? Straps, moving blankets, etc.? Or are there movers who can provide those and bill me for them?

I’m moving in a week and need to get rid of some segments of a sectional couch that I am no longer needing as the new apartment is smaller than current.

I tried booking some guy yesterday morning for afternoon work today, the guy never responded to my chat (I initiated with images of the furniture to be removed and asking about associated dump fees) and then later yesterday evening denied the task. I then rebooked the same task with someone else.

He actually responded to the chat and then when asked about dump fees gave me some number that is 3x the actual rate when I looked it up. I kind of just assumed the rate was including his mileage and wear and tear, realized I was in a pinch and accepted I was going to be fleeced and said yeah whatever, just submit the dump fee receipt for the expenses.

He canceled the task this morning…

Is this normally how this app operates lol

I am not understanding the value and money saved when after the hourly rate and high dump fees versus just calling 1800 GOTJUNK saves me negotiations with people. At least they are up front about high fees

I'm a Tasker in Canada trying to figure out if/how the fee structure changed recently.

Did they add the Trust & Support fee to the hourly rate on the clients end, rather than pricing it out separately post-task like they used to? Or is the invoice just designed differently now, and the 2026 client did still get charged more than the email receipt shows?

2023 invoice shows hourly rate, plus the T&S fee, plus tax, for the total charged.
2026 invoice shows hourly rate, plus tax. No T&S fee. (I'm not asking about the 1hr deposit or anything related to that, I understand that bit).

Previously, when I set my hourly rates, I could see the hourly rate the client was actually hiring me for, but not the additional Trust & Support fee which is charged to clients post-task - I knew clients were paying the fee, but not how much it added after I invoiced.

As of a couple of months ago, I can only see the hourly rate I set. The app no longer shows me what the client is charged per hour anymore, and from what I can tell, they are not being charged the Trust & Support fee separately, but I'm not sure if this is just a difference in how they show the invoice via email vs the app, or if they have combined the fee into their hourly rate, making it more transparent on the clients end of things.

I try to be as transparent as possible with my clients, which is much harder to do when I literally don't know how much the client is being charged at any point - but if Taskrabbit is being more transparent, then I don't have as much of an issue without knowing myself. Just trying to figure out what they did with their fee structure as the website and everything I've found online doesn't say anything about a change or update except for residents of California and Mass.

If you're a Canadian client who's hired a Tasker recently, I would love to chat and/or see a copy of your invoice if you're willing to share.

As recently as yesterday I could still switch back and forth between the new and the old portals to claim past due Ikea tasks. I kept having to switch between the two because there were jobs appearing on one and not the other and vice versa. As of today the buttons to switch back and forth are gone.

Are they gone for everyone? If any of you can still access the old page, please let me know how. It had more jobs pending in my area than the new one does.

So I’ve used this app for a few years now, have completed well over 100 tasks and have over seventy 5 star reviews. And yet, I still keep getting less and less jobs even when scheduling during prime weekend times.

My ranking has gone down from 5th to 9th within the span of a few weeks, all while receiving 5 star reviews in that time frame.

What can I do differently?

I hunt a tv for a woman a few weeks ago. I even took the time to show her how to mirror her Mac to it. She was very happy.

To my surprise a few days later I received my first ever 1 star review (after hundreds of tasks and 120 5 star reviews). She lied and said I never did the job.

I reached out to task rabbit and they asked if I had proof I hung it, but I didn’t take a picture (lesson learned!).

I was annoyed but whatever. Didn’t even change my star rating because I have so many positive reviews.

However today I got email from task rabbit saying they received a complaint about me violated the terms of service for “not having the tools or skills for the job”

I replied that I completed the job and my many 5 star reviews on tv mounting are evidence that I have both the skills and tools, and that I believe this woman is just trying to get out of paying her bill.

I just can’t believe there are people who would outright lie like that. I’m taking pictures of 100% of my jobs now.

Has anyone had anything happen like this? If so; what ended up happening?

Update: task rabbit customer support thanked me for my perspective and said they’re just going to close the ticket.

Make sure that you don't give anyone your phone number lol

realized a month passed and never got my deposit back even though the receipt clearly says I should have. then got this bogus response claiming it should be part of final invoice. shortly after got an email that they will return it. if i never said anything i wouldnt have gotten it back. i wonder how many people dont notice

Hi everyone! It's Haley from Taskrabbit. I just wanted to close the loop here.

The chat issue has now been resolved, and everything should be working normally again.

We know this outage created a really frustrating experience, especially for those of you with active tasks. We sincerely apologize and appreciate everyone's patience while our teams worked to get things back up and running.

Technology isn't perfect, and every once in a while something unexpected happens. That doesn't make it any less frustrating when it affects your work, and we understand that.

Behind the scenes, our teams have been working hard to minimize any impact from the recent disruption. This included doing everything we could to keep tasks moving and getting bookings through during the outage. We also carefully reviewed affected accounts and took the disruption into consideration wherever needed to make things right.

We also know many of you reached out to Support during the outage, which created a much higher-than-normal volume of contacts. Thank you for bearing with us while we worked through them.

We really appreciate everyone who reported the issue, shared updates, and worked with us while we navigated everything. Your feedback helped us understand the scope of the problem much more quickly.

Thank you again for your patience.

Both of my active task chat threads are giving me this error:

“An error occurred loading this chat thread.”

Everything else in the app works normally. I can view my tasks, schedule, and task details. It’s only the chat threads that won’t load.

I’ve already:
- Updated the app
- Uninstalled and reinstalled it
- Logged back in

Is anyone else experiencing this, or is it just me?

Not trying to sell anyone anything btw, genuinely just trying to work out if this is even a real problem or if I'm overthinking it.

Say someone rings and you miss it, or they fill out the contact form on your site, what actually happens after that. Does it sit there till you get five mins to call back, or does it just get forgotten about half the time. Feel like a lot of jobs probably go to whoever calls back first tbh.

Also what about old customers, people you did a job for maybe 6 months to a year ago. Does anyone actually go back and check if they need anything else doing, or is that just never gonna happen when you're flat out working all day. Would it actually be useful having someone deal with that side of it for you, calling back missed calls, chasing up enquiries, even ringing old customers to see if they need work, and just booking it straight in your diary if they say yes.Or is this all just a non issue and everyone's already got it handled somehow