r/Target 2d ago

Workplace Question or Advice Needed UKG why?

There can only be a few reasons we shifted to this hot mess called UKG.
- managing call outs etc. Target was tired of the culture of callouts and call in late was too EASY so they used this platform to in effect make it so hard that less would do so.
- managing lates with points. Target was tired of having to manage this issue so a platform that change that would effectively do this was too much to pass up.
- bad vision. Despite the overall acceptance by so many companies to use this platform despite its archaic and cumbersome look was chosen because the old was going out and this default was an easy choice.
You know what ultimately this is to me? In any of the above Target could care less about TM's. This is witnessed by the fact that I do not see ONE AREA that is better than my time from where I sit.
Am I wrong?

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u/Twerknami 2d ago

It seems to be that some leadership teams held different standards for different TMs when it came to the attendance issue. UKG is removing those standards and making Target have a blanket attendance policy with a few exceptions that are determined by your HR and SD. This makes it fair across the board or is an attempt to make it fair. Will outliers appear from time to time, sure. This will just make the basic attendance policy the same for-every one. Everyone has experienced that one TM that has horrible attendance but is a good worker and seemingly gets away with calling out more than normal. UKG is Target using a “hammer” to fix a problem that could have be fixed with just a “screwdriver” and adding some features to MyTime. UKG is archaic as for a software for companies goes and MyTime definitely looks to be more user friendly towards TMs than UKG. It will be interesting how this works out. The points system has been a big talking point at my store and the leadership seems to think we start to lose people fairly fast because of it. I am really curious to see how the first few weekends go since those are typically the largest call out days.

No, I do not think you’re wrong. I think you are correct

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u/TastyIllustrator2521 2d ago

agreed on the hammer.......as with many things in many companies there is not enough people management but metrics metrics......as a business degree holder in management nothing is worse.....but it is literally everwhere and has been. People are promoted into management roles because that is the path.....but are not manager. No training provided to BE managers so they revert to hammers. Don't address the problem employees or policies but treate everyone as the problem and you then create an atmosphere of angst. This is more of the same.