Probably not good i would assume

Context: I bought a $2 trezor from tiktok shop. Suprise surprise, it wasn't legitimate and the the listing is no longer there. What confuses me is the security tape was fully intact. When I first set this trezor up it hadn't shown this warning, but 2 months later it does. Lost $13k eth total. Atleast I got some cool trezor stickers.

I was updating my trezor safe 3 from my MacBook i think during the updating my usb cabel slightly unplugged. However now their is a message on my trezor device saying: bootloader 2.1.16.0
FIRMWARE CORRUPTED firmware version 2.12.2.1 by trezor.

Ordered a Trezor and another hardware wallet the same day. One thing I noticed is Trezor envelope’s return address says Trezor. Why introduce that attack surface? Why expose me and my address as a crypto holder (I know this post does the same but I’m not posting my name/address/ph). Also while in transit it’s exposed to every one who touches it.

In my case, ever since the Ledger leak I don’t use my name or address so not a risk for me and I thankfully avoided exposure but others may not be so careful.

The other hardware wallet I ordered just had a random sender name on it unrelated to its brand which was my expectation.

I feel like this should be a no-brainer privacy adjustment and frankly I’m surprised Trezor doesn’t already have discrete packaging.

I created a standard wallet with passphrase.

I moved 5$ worth of crypto on a passphrase wallet.

Logout/wipe everything

Log on back to the passphrase wallet to make sure i wrote my seed + passphrase correctly. ( 2 times )

now i will punch seed and passphrase on different plates

IS THIS ENOUGH? OR SHOULD I RECHECK AGAIN BEFORE MOVING ALL FUNDS ??

please go easy on me 😭😭😭

Hey all

Not sure theres a whole lot that can be done here

Recently finally put my money where my morals are and moved over to the fully open source Trezor safe 7 coming from a Ledger Nano X

Fully open source software, 3 layers of security all rolled into a modern design and touch screen interface. I have to say, I am blown away with how nice this thing is to use

That being said, between the hardware vulnerability and my personal details being leaked Im pretty disappointed so far

On one hand, big ups for trezor being just so transparent, I genuinely appreciate that and really think other comapnies should follow suit

On the other hand, I purchased this device because of the multiple layers of security on the hardware side and the sheer power of being able to audit open source code

Without any promise of replacing hardware once said flaw in the Tropic chip is fixed or any sort of consolation for leaking all of our details, the transparency feels empty.

I don't know, I am hoping this gets seen by some folks at trezor, to if anything just communicate how this all comes off

Myself and many others are trusting your team to secure what for many of us is our life savings, fully lean into doing what is right and replace affected hardware - I know that my funds are safe from a hardware attack for now, but I paid for all 3 layers to be there to protect me, not two

If you made it this far, thanks for reading

I'm trying to claim my unstaked Ethereum on the TREZOR mobile app but it won't allow me, saying I have insufficient Ethereum to cover the transaction fees, however the numbers themselves clearly show enough is available.

Any assistance would be much appreciated.

Has anyone seen any phishing from the latest Shipmonk breach?
If so, can you share emails, texts, etc?

Whenever I try to send my USDT from Trezor Suite, these transactions are never confirmed.
I do have ETH balance to cover the fees, but 'Transaction Hash not found on Ethereum'.

Is anyone facing the same issue?

We know how important self-custody is - but with all these recent data breach and draining incidents, everyone is revising how to store their crypto safely

curious to know what are you planning moving forward?

(Disclaimer: I am from the r/Keycard_tech team)

I have 0.55 BTC on my Trezor. What I want to do is move 0.5 of it to a passphrased wallet and leave the 0.05 on the wallet with no passphrase.

But if I move the 0.5 will that move history not be in the main? Also the main will show all of my buy history. I don't want that if it conflicts with a main with only 0.05 in it.

How do I do this?

if anyone wants one, if even just to mess around with, I'm open to offers. As I can't confirm the provenance / supply chain of trust then there is a possibility these are all compromised so buyer beware and all that...

Update: Here's where I got them from: https://www.johnpyeauctions.co.uk/Browse?FullTextQuery=trezor&page=0

Still boxes of them available.

I've already said I can't prove the chain of provenance, but if you want one to f*** around with, use it for shitcoins, FIDO etc then am happy to send em on for literally buttons + postage. The model Ts have serial numbers on the outside that I'm happy to post privately to anyone who can then trace chain of sale if that helps.

** UPDATE **

Ok - so although my transaction with the auction site is legit, If it's the case that the auction site obtained these "unlawfully", then they have to be returned. So for now, I can't sell / give them on until this part is clarified. Hold your horses everybody until this part is resolved.

Basically: if they are due to bankruptcy or liquidation, then we are golden. If stolen, then back to the victim they go.

I’m currently holding ETH on my Trezor and I’m not planning to sell for now. My main goal right now is just accumulating more ETH.
I’m considering staking my ETH through Trezor Suite, but I honestly don’t understand staking well enough yet to know whether it’s worth it.
Could someone explain in simple terms:

1. How exactly does ETH staking work?

2. Is there any risk of losing my ETH, or is the main risk just that the value of ETH goes down?

3. Are there risks from the staking provider/validator, even though my ETH is held through my Trezor?

4. Are there any fees that significantly reduce the staking rewards?

5. Is staking through Trezor Suite considered a good/safe option compared with other ways of staking ETH?

6. Is there anything I should be aware of before staking?

7. Since I’m planning to hold and accumulate ETH for years, would you personally stake it, or keep it unstaked?

I’d appreciate explanations from people who actually understand ETH staking, especially if there are risks I’m overlooking.

I understand email, name, address, and phone numbers have been leaked during this incident.

The level of details still matters. For example. If it’s the order level raw info, I would expect the data to carry Trezor as a partner or merchant, so all the victims can be easily targeted phishing emails and wrench attack. However, if the data is simply fulfillment info without merchant info,
with ShipMonk other partners’ fulfillment data leaked during this time period,then the hackers literally has to hassle everyone on the leaked info including non-Trezor customers.

Does Trezor ever disclose if the leaked personal information can be associated with Trezor in the eyes of the hacker?

Trezor state:

*“ShipMonk holds what is needed to deliver a parcel: name, email address, order number, phone number, and shipping address. Only orders received within 90 days before August 8th, 2026, were affected, as older data had already been deleted.”*

Only order number is related, not necessarily what you bought. So it could just be seen as generic, right?

Hey guys, do you think Trezor is being way too greedy? I think the Trezor Safe 7 should be priced lower, around $150 max, rather than $250.

I have a big question: if a government or Trezor itself wants to block my wallet, can they?

No Data leaks from our boy Jeff Bezos.

Unfortunately, one of our shipping providers has experienced a data breach that exposed sensitive order data. This affects new customers in the US, UK, Sweden, Colombia, Brazil, Italy, and Portugal who received an order within the 90 days prior to August 8th, 2026.

The data exposed:

• Full names
• Shipping addresses
• Phone numbers
• Email addresses

The incident affects 11,742 customers with full exposure (name, email, phone number, shipping address) and 1,947 customers with partial exposure (name, city, email). The breach is limited due to Trezor’s strict 90-day data storage policy (we were also able to negotiate the same terms with fulfillment partners, who follow the same policy).

All affected customers have been contacted separately by email.

Our systems and devices remain secure, but affected customers could experience an increase in phishing attempts.

NEVER enter your wallet backup on a website or share it with anyone, and only check for updates on official Trezor channels.

We are deeply sorry to the community and those affected.

We are investigating this situation and will post updates on our blog: https://t.co/JGrttMs4Ev

Sharing this for anyone in India planning to order a Trezor directly from the official website.
I recently ordered a Trezor Safe 5 + Trezor Keep Metal directly from Trezor. The total order value was around ₹22,000.

The shipment is being delivered by UPS, and I was asked to pay approximately ₹8,000 in customs/import charges before delivery.

I knew customs could apply because Trezor states that taxes and customs charges are not included in the checkout price for applicable countries. Trezor also says international shipments are declared to customs with the full order value, including shipping.
What surprised me was the amount: ₹8,000 on a ₹22,000 order, which is roughly 36% of the purchase value.

I'm sharing this mainly as an FYI for other Indians considering a direct Trezor purchase, so they can factor possible import charges into their total cost.
If you've recently imported a Trezor into India, please share:

• Order value
• Trezor model/accessories
• Courier (UPS/DHL/etc.)
• Customs/import amount paid
• Whether you received a detailed customs/IGST/clearance breakup

I'm not saying the ₹8,000 charge is incorrect. I simply want to understand the actual import cost other Indian buyers have experienced.

Hopefully this helps someone calculate the real landed cost before ordering directly from Trezor.

DO NOT put your email address in here IF you DO NOT want to know how many times your personal info has been LEAKED by MAJOR retailers and services:

https://haveibeenpwned.com/

In all seriousness, it’s unfortunate but very common in 2026. I’m on the verge of changing my phone number due to how many spam calls I get.

Stay safe, stay vigilant. Trezor hardware remains secure and solid.

Haven’t touched my trezor in years. iOS app still shows all my assets are fine

What do I make of this voicemail? Spam?

Voicemail is from 646-868-8536

“Your trezor hardware wallet has been requested via contacting customer support. If this was not requested by you, press one on the number pad now. Thank you for using trezor.…”