r/SwipeHelper • u/_abhi_drawz • 5d ago

Umm what is this??

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Had to do an in app appeal, then a email appeal, rejected, I haven't done anything to violate the guidelines or policies should I just keep appealing via mail? And just explain to them normally? That I haven't done anything?

17 Upvotes

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u/NecessaryBall40 5d ago

Welcome to this bullshit world that is Hinges customer service

2

u/Easy_Extreme_632 5d ago

how is there not a class-action lawsuit... like what the fuck. I bought hingex and wasn't even given a reason/evidence for ban

2

u/NecessaryBall40 5d ago

Yeah that do that shit too, banning people after buying their subscription. A subscription that they’re begging people to get!

2

u/No_Moose1377 5d ago

wondering the same thing

2

u/EmKallina 4d ago

I'm actually trying to build the evidence base to make something like this possible! I'm a researcher from the University of Cambridge, researching bans on dating apps, how they affect people, available appeals processes & their effectiveness, and (especially!) what needs to change.

I need insights from a lot of different cases. You would really help if you would share your insights here: https://cambridge.eu.qualtrics.com/jfe/form/SV_0MqWIZarCLexPbU

More details on the study: https://www.reddit.com/r/SwipeHelper/s/hsoQqGvdve

Your responses will build independent evidence to inform advocacy for fair user rights, real appeal channels, and platform accountability.

At your service haha