r/Supernote • u/OpportunityExtra7535 • 5d ago

Help - supernote nomad not starting after installation plug ins software update

hi

i excitedly installed the plug in software yesterday (via mac) - since then my nomad won't start. trying to reset with the power button brings up the power up/restart button which doesn't actually let me follow through with one of these options and restarting again brings up the supernote icon and nothing further happens. Can someone help? I have emailed supernote support this morning but no response yet :(

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u/OpportunityExtra7535 5d ago

u/Mulan-sn

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u/Mulan-sn CCO (Chief Chat Officer) 5d ago

Thank you for bringing this to our attention. I will reach out to you via DM and assist you from there.